Sales Manager
The Outlaw Group —Breckenridge, CO
- $58,000 - $68,000 a year
- Full-time
- Mid-level
- Contracts
- In-person
- Health insurance
- Dental insurance
Lead Generation Manager
Breckenridge Grand Vacations —Breckenridge, CO
- $83,200 - $104,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Marketing
- Office
- Health savings account
- AD&D insurance
Quick Apply
2d
Assistant Manager: Condo Reception Center - Keystone Property Management
Keystone Resort —Keystone, CO
- $57,784 - $70,631 a year
- Full-time
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Onsite Housing and Talent Acquisition Coordinator
Four Seasons —Vail, CO
- $31.46 an hour
- Weekends as needed
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Assistant Residence Club Manager
The Sebastian Vail —Vail, CO
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Resort
- Free parking
- Health insurance
Quick Apply
Assistant Front Office Manager
Keystone Resort —Keystone, CO
- $57,784 - $65,000 a year
- Weekends as needed
- 18 years or older
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Night Audit (Part TIme) - Silverthorne Colorado Hotel Indigo
Lexima —Silverthorne, CO
- $21 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Team Leader - Rental Delivery - Breckenridge
SKi Butlers —Breckenridge, CO
- $21 an hour
- Full-time
- 18 years or older
- Urgent Care
- No experience needed
- 401(k) matching
Hotel Guest Service Supervisor
Homewood Suites —Dillon, CO
- $21 - $24 an hour
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Front Desk Agent - Breckenridge
Guest Services, Inc. —Breckenridge, CO
- $22 an hour
- Full-time
- Computer literacy
- English
- Ability to climb stairs
Lead Front Desk Agent
Keystone Resort —Keystone, CO
- $22.96 - $30.61 an hour
- Full-time
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Food & Beverage Assistant Manager, Employee Housing Available
Keystone Resort —Keystone, CO
- $58,461.98 - $65,000.00 a year
- Weekends as needed
- Bar
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Gravity Haus, General Manager
Breckenridge Ski Resort —Breckenridge, CO
- $90,000 - $135,000 a year
- Full-time
- 18 years or older
- Sales
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Host - Breckenridge
Guest Services, Inc. —Breckenridge, CO
- $18 an hour
- Part-time
- English
- High school diploma or GED
- Computer skills
Manager Sales Experience - Avon
The Westin Riverfront Mountain Villas —Avon, CO
- $75,000 - $85,000 a year
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Health savings account
- Employee stock purchase plan
Advanced Rental Delivery
Breckenridge Ski Resort —Breckenridge, CO
- $22.00 - $29.22 an hour
- Part-time
- 18 years or older
- Sales
- Customer service
- 401(k)
- Employee assistance program
Quick Apply
Club Concierge, Kindred
Keystone Resort —Keystone, CO
- $22.00 - $26.55 an hour
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Guest Services Manager - Westin Riverfront Resort & Spa
East West Hospitality —Avon, CO
- $65,000 - $70,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
13d
F&B Front of House General Manager, Breckenridge Hospitality
Breckenridge Ski Resort —Breckenridge, CO
- $67,000 - $80,580 a year
- Weekends as needed
- 18 years or older
- ServSafe
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Crystal Peak Lodge —Breckenridge, CO
- $26 - $30 an hour
- Full-time
- Mid-level
- Residential
- 1 year
- Health savings account
- Disability insurance

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reservations manager jobs near frisco, co

Sales Manager

The Outlaw Group -
Breckenridge, CO

Apply Now

Job Details

Full-time
$58,000 - $68,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Business development management
Conversion rate tracking
Data compliance
Texting/chatbox tools
PCI
Managing inventory control systems
Sales workflow optimization
Managing sales strategy or development teams
Competitive analysis
Customer satisfaction tracking
Pricing analysis experience within hospitality industry
Sales training
Mid-level
Sales team management
Lead Conversion
Financial issue resolution
Team development
Hiring
Schedule management
Customer service training (staff training program)
Sales performance monitoring (sales process improvement strategies)
Technology management
Sales growth strategy
Industry trends
Strategic promotions
Sales development
Contracts
Sales strategy
Telephone systems
Hospitality online booking platforms

Full Job Description

Join the Team!

At the Outlaw Group, we believe in working hard, playing hard, and constantly striving for excellence.

Not only do we seek to provide unforgettable experiences for our guests, but we encourage our employees to reimagine the best of Colorado’s outdoor spaces and urban areas. We are adventurers, innovators, and explorers, and we look for employees that share this same passion for life. We intend to grow together, testing the boundaries of what is possible, as we constantly consider new ways to challenge ourselves and industry standards.

Job Description:

This position will oversee all aspects of The Outlaw Group’s sales initiatives including new business, booking platforms, communications, partner relationships, group sales, service recovery, pricing, and inventory management. The position will oversee a small team to operate year-round and train and monitor other departments to assist with inbound calls during the highest volume months. The position will be responsible for sales strategy, including finding ways to streamline the online booking experience and reduce call volume without sacrificing conversions or guest experience.

Sales Strategy

Determine the sales strategy for all Outlaw brands

Identify opportunities to build new business through partnerships, group bookings, and more

Grow revenue for all brands by identifying which products and services to promote or reduce

Develop and manage a strategy to maintain sales conversions while reducing call volume

Evaluate the online booking experience to reduce impediments to conversion

Ensure an optimized schedule where needed to maximize conversions without sacrificing operational efficiencies

Monitor booking volume and adjust pricing to maximize revenue at high volume times either manually or through automated yield pricing

Create a discount strategy to boost interest during low-volume times

Monitor brand competitors and respond to their marketing and pricing changes as needed

Evaluate booking trends and adjust strategy as needed

Sales

Oversee a small sales team who can handle inbound and outbound calls, customer service, and sales-related projects

Evaluate current inbound systems and best practices and determine needed changes or improvements

Field inbound calls and make reservations when needed

Staff an additional, seasonal team to field inbound calls during peak times: train the staff of select departments to field inbound calls during high-volume months

Build a call flow to provide the best experience for guests without sacrificing efficiency

Manage large group and custom reservations including hourly transportation services

Create and maintain booking partnerships

Manage OTA contracts, listings, inventory, and reservations

Technology

Oversee all aspects of our booking platforms for all brands

Work to create the best booking experience possible for our guests through comprehensive knowledge and optimization of existing features on our booking platforms

Evaluate new res tech options either through shopping for new booking platforms or through new development in our existing platforms

Handle merchant services requirements, including PCI compliance

Manage the phone system(s) to ensure most effective guest experience while maintaining the most efficient staffing levels

Manage all other communications platforms, including online chat and text messaging

Manage booking integrations with OTA’s and other platforms

Staff

Hire, train, and manage a small sales team

Set goals and performance metrics for each individual and the team as a whole

Audit staff performance and provide ongoing training and feedback to provide a high level of guest service on every call

Build out standardized trainings for all aspects of sales

Service Recovery & Guest Experience

Field guest concerns and complaints – seek to resolve all guest issues

Work with operations to diagnose and correct recurring guest issues

Respond to credit card disputes with a goal of all disputes decided in the company’s favor

Pull and report company net promoter scores

Cross-Departmental Collaboration

Work closely with relevant departments to ensure brand success

Work closely with operations to ensure availability for reservations and that the sales team is actively pushing the best product

Work closely with marketing to ensure the messaging and products are consistent

Work closely with marketing to ensure the online booking experience is the best it can be

Work closely with finance to ensure accurate accounting of revenue, refunds, partner billing, chargebacks, and all other transactions

Pay: $58,000.00 - $68,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

reservations manager jobs in frisco, co

Sales Manager

Lead Generation Manager

Assistant Manager: Condo Reception Center - Keystone Property Management

Onsite Housing and Talent Acquisition Coordinator

Assistant Residence Club Manager

Assistant Front Office Manager

Night Audit (Part TIme) - Silverthorne Colorado Hotel Indigo

Team Leader - Rental Delivery - Breckenridge

Hotel Guest Service Supervisor

Front Desk Agent - Breckenridge

Lead Front Desk Agent

Food & Beverage Assistant Manager, Employee Housing Available

Gravity Haus, General Manager

Host - Breckenridge

Manager Sales Experience - Avon

Advanced Rental Delivery

Club Concierge, Kindred

Guest Services Manager - Westin Riverfront Resort & Spa

F&B Front of House General Manager, Breckenridge Hospitality

Front Desk Supervisor