Top 102 Customer care coordinator Jobs in Frisco, Tx

Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Patient Care Coordinator
BELTONE HEARING AID CENTER —Dallas, TX
- $36,000 - $40,000 a year
- Email
- Microsoft Excel
- Mid-level
- Microsoft Office
- 401(k)
- Paid time off
Quick Apply
12d
Dental Patient Care Coordinator
Addison Dental Group —Carrollton, TX
- $20 - $22 an hour
- Full-time
- Bilingual
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Enterprise Triage Coordinator, Pharmacy Fulfillment
WALGREENS —Frisco, TX
- $16.50 - $19.25 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Disability insurance
3d
LICENSED PHARMACY CARE COORDINATOR
CornerStone Staffing —The Colony, TX
- $21 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
Quick Apply
Front Desk Coordinator
STONEBRIAR FACIAL & ORAL SURGERY —Frisco, TX
- $18 - $20 an hour
- Dental office
- Mid-level
- Administrative experience
4d
Acute Clearance Specialist - Intake Coordinator - Remote
Soleo Health Inc —Frisco, TX
- $23 - $27 an hour
- Urgently hiring
- Remote
- Microsoft Word
- HIPAA
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Associate Patient Care Coordinator
Optum —McKinney, TX
- $16.15 - $28.80 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Front Office Coordinator/Receptionist
Woodlands Medical —Prosper, TX
- From $16 an hour
- Full-time
- Hospitality
- Administrative experience
- Clinic
- Health insurance
- Paid time off
Quick Apply
4d
Patient Client Care Coordinator
S2S FUNCTIONAL PERFORMANCE —Frisco, TX
- From $15 an hour
- Part-time
- Hospitality
- Physical & Rehabilitation Medicine
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Treatment Plan Coordinator
U.S. Oral Surgery Management —Frisco, TX
- $20 - $24 an hour
- Dental office
- Surgery
- Mid-level
Patient Access Coordinator
PT Solutions Physical Therapy —Plano, TX
- $19 - $22 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
1d
Medical Services Coordinator
LifeStance Health —Plano, TX
- From $21.75 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Referral Coordinator (CPhT)
CSI Pharmacy —Plano, TX
- $26 - $28 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
Client Care Coordinator (Front Desk) – Pediatric Functional Neurology Clinic
Arise Functional Health —Frisco, TX
- $19 - $24 an hour
- Part-time
- Clinic
- Neurology
- Pediatrics
Quick Apply
Dental Front Desk/Patient Care Coordinator
Smile One Dental —Plano, TX
- $18 - $23 an hour
- Part-time
- Dental office
- In-person
- Communication skills
Quick Apply
5d
Therapy Client Care Coordinator
Angels of Care Pediatric Home Health —Dallas, TX
- $18 - $22 an hour
- Full-time
- Home Health
- Pediatrics
- Communication skills
- Health savings account
- Health insurance
Quick Apply
3d
Dental Front Office Receptionist
Precision Smiles —Frisco, TX
- $17 - $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
3d
Front Desk Receptionist / Patient Coordinator
Frontier Family Eye Care —Prosper, TX
- $17 - $20 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Vision insurance
Quick Apply
7h
Consumer Care Coordinator
Rug Doctor, LLC —Plano, TX
- Full-time
- Writing skills
- Mid-level
- Supervising experience

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Dispatch Manager - Technician Routing

Kings III Emergency Communications -
Coppell, TX

Apply Now

Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program

Qualifications

Staff scheduling
High school diploma or GED
Task prioritization
Conflict management
Leading team collaboration initiatives
Productivity software
Workforce management
Cross-functional communication

Full Job Description

Who You Are:

You are a seasoned operations leader with a proven track record of managing customer service and/or scheduling teams at scale. You have established leadership experience, drive performance, and bring structure, accountability, and consistency to a high-volume installation coordination function. you have successfully led teams supporting remote field operations and thrive in fast-paced, service-driven environments.

Who We Are:

Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do:

Lead, coach, and develop a team of Installation Coordinators, setting a high bar for performance and accountability.
Establish clear expectations, KPIs, and performance standards aligned with business objectives.
Provide ongoing coaching, feedback, and performance management to drive consistency and results.
Identify skill gaps and partner with leadership to implement targeted training and development plans.
Foster a collaborative, results-driven team culture focused on continuous improvement.
Oversee scheduling and coordination of installations and service work across assigned territories.
Ensure optimal allocation of labor resources, balancing workloads, capacity, and cost efficiency.
Monitor installation pipelines, backlogs, and service levels; proactively mitigate risks and constraints.
Review technician schedules and territory coverage to maximize utilization and service quality.
Step in to resolve complex scheduling challenges and escalated operational issues.
Own forecasting and capacity planning for installation volume, labor needs, and service demand.
Analyze daily, weekly, and monthly performance metrics to identify trends and improvement opportunities.
Ensure accurate tracking and follow-through on all installation and service-related activities.
Leverage data to drive operational efficiencies and continuous process improvements.
Act as a key liaison between Installation Coordinators, Field Service Managers, technicians, Sales, Customer Experience, and customers.
Manage customer escalations, ensuring timely and effective resolution.
Build strong partnerships across teams to align priorities and ensure seamless execution.
Ensure adherence to company core values, policies, procedures, and regulatory requirements.
Drive standardization of processes, documentation, and best practices across the team.
Maintain service level expectations, including phone coverage and responsiveness standards.

What You’ll Bring:

Demonstrated success leading customer service, scheduling, or operations teams at scale, with the ability to quickly establish credibility and drive results.
3+ years of experience in scheduling, coordination, or operational support roles involving remote field personnel.
5+ years of people leadership experience, with a strong track record of coaching and performance management.
High school diploma or equivalent.
Experience managing teams supporting installation, service coordination, or field operations.
Strong expertise in resource planning, workforce scheduling, and capacity management in dynamic environments.
Proficiency with Microsoft Office and scheduling/workforce management tools.
Experience in alarm, elevator, HVAC/mechanical, low-voltage, or emergency phone industries preferred.
Proven ability to handle customer escalations and navigate cross-functional coordination.
Strong leadership presence with the ability to influence and motivate teams
Excellent organizational and prioritization skills
Proactive problem-solver with a continuous improvement mindset
Effective project management and ability to manage competing priorities
Customer-focused with strong conflict resolution skills
High attention to detail and strong follow-through
Clear, confident communicator capable of aligning diverse stakeholders

What We Do:

Our mission is simple - We provide critical communications services to help people in distress.

Our Core Values are even simpler:

1. Honesty & Integrity

2. Service to the customer above all else

3. Do what is right

4. Good enough is not good enough: pursue excellence

5. Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple; our employees help save lives every day.

What’s in it for you:

Medical insurance with 1 HSA and 2 PPO plan options
Flex Spending Account (FSA)/Dependent Care FSA
Dental, vision, life, short- and long-term disability insurance
Critical illness and hospital indemnity plans
401k with company contribution
Employee Assistance Program (EAP)
Company paid telemedicine 24/7 access
Wellness Program
Employee discount program
8 paid holidays, plus 1 floating holiday
15 days of PTO accrued in year 1
Generous referral bonus program
Work life balance (a must!)
Team building, attendance at our annual kickoff each January, and other fun events
Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Apply Now

Refine Your Search

customer care coordinator jobs in frisco, tx

Dispatch Manager - Technician Routing

Patient Care Coordinator

Dental Patient Care Coordinator

Enterprise Triage Coordinator, Pharmacy Fulfillment

LICENSED PHARMACY CARE COORDINATOR

Front Desk Coordinator

Acute Clearance Specialist - Intake Coordinator - Remote

Associate Patient Care Coordinator

Front Office Coordinator/Receptionist

Patient Client Care Coordinator

Treatment Plan Coordinator

Patient Access Coordinator

Medical Services Coordinator

Referral Coordinator (CPhT)

Client Care Coordinator (Front Desk) – Pediatric Functional Neurology Clinic

Dental Front Desk/Patient Care Coordinator

Therapy Client Care Coordinator

Dental Front Office Receptionist

Front Desk Receptionist / Patient Coordinator

Consumer Care Coordinator

I want to receive the latest job alert for customer care coordinator in frisco, tx

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