Top 364 Technical support occupations Jobs in Frisco, Tx

Customer Training Specialist
JobTread Software —Dallas, TX
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid training
- Health insurance
Quick Apply
Technical Support Representative
HomePro —Carrollton, TX
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Temporary Position - Technology
Frisco ISD —Frisco, TX
- Temporary
- Customer service
- Entry level
2d
Area Technology Specialist
Frisco ISD —Frisco, TX
- Full-time
- High school diploma or GED
- Driver's License
- Driving
3d
Support Analyst
Harris Computer Systems —Allen, TX
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Dental insurance
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Application Support Analyst II: Card Services
Jack Henry & Associates —Allen, TX
- Remote
- Mid-level
- Travel
- Organizational skills
ATM Monitoring Associate I
NCR Atleos —Frisco, TX
- $25.00 - $26.44 an hour
- Full-time
- Background check
- Oracle
- Microsoft Outlook
Quick Apply
Technical Trainer
Thomson Reuters —Frisco, TX
- $74,200 - $137,800 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Commuter assistance
- Health savings account
Technical Support Representative (Residential Electrical Support)
HomePro —Carrollton, TX
- $25 - $30 an hour
- Full-time
- Residential
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
Support Representative
Bluewater Learning, Inc. —Plano, TX
- Research
- Analysis skills
- Organizational skills
Technical Solutions Coordinator
Marriott International, Inc —Grapevine, TX
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
9d
IT Desktop Support Analyst
TreeHouse Foods —Carrollton, TX
- $63,500 - $95,300 a year
- Full-time
- 6 years
- Mid-level
- Office
- Paid training
- Tuition reimbursement
1d
IT Operations - Support Sr Specialist
Aramark —Dallas, TX
- Entry level
4d
Technical Support - Tier 1
Sena Technologies Inc —Irving, TX
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
Quick Apply
IT Technical Support Specialist - Entry Level
Thomas J Henry Law, PLLC —Irving, TX
- Full-time
- Criminal background check
- 2 years
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Support Specialist
Bright Thinker Inc —Lewisville, TX
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
Quick Apply
Technical Support Specialist - Avigilon Alta Video
Motorola Solutions —Allen, TX
- $52,900 - $59,900 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
4d

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Customer Training Specialist

JobTread Software -
Dallas, TX

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Paid training
Health insurance
Dental insurance
Happy hour
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication

Full Job Description

JobTread Software

Customer Training Specialist

Full Time

On Location in Dallas, Texas

Base Salary + Bonus

Job Summary

JobTread is seeking dedicated individuals to join our growing Learning & Development Team as a Customer Training Specialist. Within this role, you will actively contribute to the strategic development of JobTread's customer journey, with a focus on maximizing engagement, increasing retention, and equipping customers with the tools and support needed to build and sustain successful businesses. This position is responsible for customer-facing training, particularly the delivery of live and recorded training sessions, and engaging directly with customers to ensure they understand and can effectively use JobTread.

You'll be at the forefront of delivering impactful training and education, ensuring our customers are equipped with the knowledge and tools they need to grow and streamline their businesses. You'll also have the unique opportunity to connect with customers through in-person workshops, roundtable discussions, and trade show events, providing hands-on guidance and fostering a sense of community among JobTread users. By blending your skills in training and your understanding of the construction industry, you'll help contractors and business owners alike unlock their full potential with JobTread.

If you thrive on building strong customer relationships, have a knack for delivering dynamic and engaging training, and are excited about empowering construction professionals through innovative technology, we'd love to have you join our team!

Responsibilities

Deliver training through various methods (e.g., live sessions, video tutorials, and interactive workshops) to accommodate different learning styles.
Conduct daily introductory training sessions tailored to construction contractors in a variety of industries.
Host weekly virtual customer roundtable discussions to promote peer-to-peer learning.
Lead in-person training sessions through customer workshops and events.
Produce instructional videos for an online repository of resources.
Monitor the help desk knowledge base, ensuring content remains current and accurate.
Host customer training webinars for our users to learn from one another.
Actively participate in the JobTread user Facebook group, providing training-related support.
Assess the effectiveness of training programs through feedback, surveys, and performance metrics.
Assist in developing educational resources and communications for new feature releases, ensuring users are well-equipped to adopt and use new tools effectively.
Occasionally travel to trade shows to conduct on-site training, assist with sales, and provide on-demand support at the JobTread booth.

Ideal Candidate Traits

Strong on-camera presence with confidence and personality
Background in teaching or training with a focus on engaging delivery
Ability to respond dynamically to customer needs, including occasional after-hours sessions
Familiarity with the construction industry is a plus
Bachelor's Degree or equivalent experience preferred
1-2+ years of education and training experience at a SaaS or software company preferred
Experience with productivity tools like Salesforce, Slack, etc also a plus
Ambitious, resourceful, adaptable, entrepreneurial spirit, and creative problem solver
Strong attention to detail, positive attitude, and a clear communicator
Thrive in a dynamic, collaborative environment with a passion for achieving results
Organized, thorough, efficient, and complete tasks appropriately in a timely manner
Great with first impressions and can engage a range of customers from individual business owners to C-level executives and everything in between

Perks

Join a small, growing team as an early team member.
Upward career mobility at a high-growth startup.
Make an impact and advance your career development.
Opportunity to become an innovator and solve real-world problems for construction.
Creative and entrepreneurial working environment
Work every day with successful, smart, and highly motivated people.
Electronic standing/sitting desks with top of the line secondary monitors.
Weekly Team Lunch, Happy Hours, and other team events.
Casual dress code.
Flexible schedule.

Benefits & Pay

$80K-$90K/year + $10K bonus
Dental, health, and vision insurance
Paid training
401k plan + matching
Vacation and other Paid Time Off
Free access to an onsite workout facility

About JobTread

JobTread provides end-to-end construction management software that helps construction businesses manage all of their processes, from pre-construction through to project completion.

Our full suite of features includes everything construction businesses need to manage their jobs, team members, documents, photos, customers, vendors, and sub-contractors all in one place. And our budget-first approach creates financial transparency at every stage of a project. Get organized, complete your projects on time, and increase your profits with JobTread.

JobTread's mission is to leverage technology to create more profitable construction companies. Come be a part of the fun and challenging environment at our headquarters conveniently located in Dallas, TX right off Interstate 635 & Coit Rd.

JobTread is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $80,000.00 - $100,000.00 per year

Quick Apply

Refine Your Search

technical support occupations jobs in frisco, tx

Customer Training Specialist

Technical Support Representative

Pharmacy Support Account Manager

Temporary Position - Technology

Area Technology Specialist

Support Analyst

Customer Support Specialist

Application Support Analyst II: Card Services

ATM Monitoring Associate I

Technical Trainer

Technical Support Representative (Residential Electrical Support)

Support Representative

Technical Solutions Coordinator

IT Desktop Support Analyst

IT Operations - Support Sr Specialist

Technical Support - Tier 1

IT Support Lead

IT Technical Support Specialist - Entry Level

Support Specialist

Technical Support Specialist - Avigilon Alta Video

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