Top 219 Technical support representative Jobs in Frisco, Tx

Customer Service Representative
Amphenol Fiber Systems International —Allen, TX
- $62,000 - $72,000 a year
- Extended hours
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Desktop Support Technician
Behavioral Health Group —Dallas, TX
- $27.00 - $31.50 an hour
- No nights
- Computer Science
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
7d
Technical Call Center, Medical Technologist
Abbott Laboratories —Irving, TX
- $55,300 - $110,700 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Tuition reimbursement
2d
Client Service Representative
OspriBio Path —McKinney, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Health insurance
- 401(k)
Quick Apply
7d
IT Support Specialist III
Populus Financial Group, Inc. —Irving, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Paid time off
Quick Apply
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Banking Technical Support Representative
Jack Henry & Associates —Allen, TX
- $42,000 - $53,000 a year
- Call employer
- Hybrid work
- Research
- Mid-level
- 1 year
1d
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
Support Representative
Bluewater Learning, Inc. —Plano, TX
- Research
- Analysis skills
- Organizational skills
Technical Support Representative (Residential Electrical Support)
HomePro —Carrollton, TX
- $25 - $30 an hour
- Full-time
- Residential
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
3d
Software Support Representative (ACH and Wires)
Jack Henry —Allen, TX
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Senior SQL Technical Support Representative: Financial Crimes Solutions
Jack Henry —Allen, TX
- Full-time
- Remote
- Research
- SQL
- Bachelor's degree
7d
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
1d
Client Services Representative
FlightSafety International —Dallas/Fort Worth International Airport, TX
- Sales
- English
- Office
14d
Client Services Representative
Trane Technologies —Carrollton, TX
- $80,908.33 - $105,600.00 a year
- Extended hours
- Clean driving record
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Sales Representative - Specialty Medical Products
Cardinal Health —Dallas, TX
- $143,300 - $169,335 a year
- Nights as needed
- Clean driving record
- Hospital
- 5 years
- Paid parental leave
- Health savings account
Cloud Support Representative
Estech Systems, Inc —Plano, TX
- Full-time
- Remote
- Word processing
- English
- Mid-level
- Health insurance
- Dental insurance
Member Service Representative - Support Services
Advancial Federal Credit Union —Irving, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Trade school
- Computer skills
- 1 year
- 401(k)
- Life insurance
Quick Apply

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Customer Service Representative

Amphenol Fiber Systems International -
Allen, TX

Quick Apply

Job Details

Full-time
$62,000 - $72,000 a year

Qualifications

Customer communication
Microsoft Excel
Administrative experience
Project management
Data management
Sales management systems proficiency
Productivity software
Customer service problem-solving
Technical Proficiency
Cross-functional communication
Office experience

Full Job Description

Amphenol Fiber Systems International (AFSI) is a full service fiber optic company specializing in the fabrication and manufacture of fiber optic connectivity products and systems. Our commitment to technical excellence makes us an industry leader in producing sophisticated products and professional technical assistance in the fiber optic industry. AFSI, located in Allen, Texas, has and will continue to base its strategy on technical and application support, quality assurance, product performance and value.

GENERAL DESCRIPTION: The Customer Service Representative is responsible for key account management, inside sales duties, interface with planning/scheduling/operations and customer interfacing.

Essential Functions:

Prepare and deliver quotations for existing products and customers; follow up in a timely manner
Serve as the primary point of contact for assigned key accounts
Support achievement of key account performance metrics and scorecards
Partner with Regional Sales Managers to drive revenue growth, particularly within key accounts
Support efforts to improve and maintain on-time delivery (OTD)
Accurately enter and manage complex sales data in internal systems, including quotes, orders, BOMs, RMAs, and customer/vendor information
Respond promptly and professionally to customer inquiries, including quote status, order status, expedites, changes, and documentation requests
Provide administrative support to Regional Sales Managers and Applications Engineers
Collaborate with inside sales support to ensure efficient and accurate order processing
Travel occasionally for customer visits and trade shows as needed
Communicate effectively with customers, vendors, and internal teams across a range of roles and styles

Perform other related duties to support the sales environment as required and assigned

Required Knowledge, Skills, and Abilities:

Strong technical aptitude with the ability to navigate and manage data within ERP/customer order systems
Highly organized and detail-oriented, with solid project management and prioritization skills
Ability to manage multiple tasks effectively in a high-volume, fast-paced environment
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong customer service mindset with a focus on responsiveness and problem-solving
Excellent verbal and written communication skills, with the ability to work across functions, management levels, and global customers
Flexible and responsive to business needs, including occasional extended or non-standard hours
Ability to work effectively in a team-oriented environment

Required Education and Experience:

Must have a minimum of two years’ experience in an administrative function.
Bachelor’s degree in business administration preferred.
U.S. Citizen or Permanent Resident to satisfy AFSI ITAR requirements.

Work Environment:
While performing the responsibilities of the Customer Service Representative job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the role.
The noise level in the work environment is typically moderate. Cubicles and workshops are set-up in an open environment set-up.

Physical Demands:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the role. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions described of the role.
While performing the responsibilities of the role, the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle, type or feel. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision with depth perception and the ability to adjust and focus.

Position requires candidates to be U.S. person as defined in ITAR, 22CFR 120.15 (U.S. Citizenship or Resident Alien Status)

Quick Apply

Refine Your Search

technical support representative jobs in frisco, tx

Customer Service Representative

Desktop Support Technician

Service Desk Technician

Technical Call Center, Medical Technologist

Client Service Representative

IT Support Specialist III

Service Specialist II

Banking Technical Support Representative

Help Desk Analyst

Support Representative

Technical Support Representative (Residential Electrical Support)

Software Support Representative (ACH and Wires)

Senior SQL Technical Support Representative: Financial Crimes Solutions

Helpdesk Technician I

Call Center Representative (Remote)

Client Services Representative

Client Services Representative

Sales Representative - Specialty Medical Products

Cloud Support Representative

Member Service Representative - Support Services

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