Have you ever wanted to help local workforce with housing needs in Summit County? The Summit Combined Housing Authority is looking for a new team member. The Assistant Executive Director works under the supervision of the Executive Director of the Summit Combined Housing Authority. The Assistant Director will work to support the full operations of the Summit Combined Housing Authority including accounting, budget management, housing programs, homebuyer application qualification, annual occupancy surveys, resale calculations, downpayment assistance, policy, strategy, leadership and education programs. The position requires extensive contact with the public, government agencies, and community groups. Exceptional customer service skills, demonstrated commitment to increasing opportunities for historically underserved communities, and proven, strong capability to lead a team are necessary.
We are looking for a dynamic individual to join our team! As a leader at the Summit Combined Housing Authority, you'll have the opportunity to make a real impact, working in a flexible and innovative environment and shape policy and strategy for workforce housing in Summit County. This role offers the chance to contribute to exciting projects, build strong relationships, develop teams & programs, and work with a diverse team committed to success. If you're passionate about delivering excellent service, thrive in collaborative settings, and are ready to take on new challenges, we want to hear from you!
The Assistant Director Housing Authority (Assistant Director), under the direction of the Executive Director Housing Authority (Executive Director), will assist with the management and training of the Summit Combined Housing Authority (SCHA) staff.
ESSENTIAL FUNCTIONS/DUTIES OF THE POSITION:
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Supervision – The Assistant Director will help supervise and train multiple Housing Program Specialists whose duties include qualifying applicants for deed restricted housing, running HUD certified Homebuyer Education programs, providing owner support, monitoring compliance with deed restrictions, and other technical and administrative duties.
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Program Oversight – The Assistant Director will assist with the day-to-day operation of the SCHA. This includes assisting with application processing, loan program oversight, and acting as the liaison between contracted accounting service providers and the Executive Director.
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Customer Service – The Assistant Director will be responsible for ensuring that all SCHA staff provide the highest level of customer service to the general public, community leaders, and our partners in the real estate industry. This includes assisting with issues that cannot be directly resolved by a Housing Program Specialist or Housing Manager(s).
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General Administration – The Assistant Director will assist with general administration tasks as needed.
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Policy Compliance – ensure policy compliance is strict and effective for Fair Housing, Application Management and SCHA policies.
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Leadership & Strategy– The Assistant Director will be a proven leader with the capability to lead teams, programs, meetings and the office. The Assistant Director will provide support to the Executive Director with Advising and consulting on the development of the vision, values, goals and strategic objectives of the Housing Authority. The Assistant Director will provide full support in the absence of the Executive Director
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Monitor & Evaluate – Assist the Executive Director to continuously monitor and evaluat the efficiency and effectiveness of the service delivery methods and procedures; assessing the workload, administrative and support systems; internal and external reporting relationships; opportunities for improvement and directing the implementation of changes.
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All other duties as assigned.
Knowledge, Skills and Abilities:
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General knowledge of project management, public administration, and affordable housing policies and strategies.
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Ability to analyze financial, tax, and lending reports, perform financial analysis, and determine compliance with statutory and regulatory requirements.
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Ability to perform research, to assemble and analyze information/data, and make written and oral reports.
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Ability to provide excellent customer service, de-escalate potential confrontations, and teach others to do the same.
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Proven leadership skills and methods. Must provide details of management style and effectiveness of leading a team and / or a program.
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Ability to present to Town and County Council meetings, Board meetings, staff meetings and community presentations.
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Ability to lead a team to success through experience and education.
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Knowledge of Summit County and the housing challenges facing the community.
Materials and Equipment Directly Used:
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Computers; calculators; digital and other copy machines; computer printers; County vehicles.
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Software including Salesforce, Homekeeper, Public House, Lending Manager Outlook, Word, Excel, PowerPoint, Teams, Airtable, Cognito, internet and intranet, and others as required.
Working Environment/Physical Demands:
Work is performed indoors in an office setting. Generally sedentary at a desk, exerting up to 10 - 20 pounds to lift, carry, push, pull or move objects. Physical activities include moving about the SCHA office building, sitting, standing, reading, writing, typing, verbal/audible communication, and visually observing situations. Occasional travel within and outside of the County. A high degree of public contact, including interaction with walk-in customers is required. May need to drive a County or personal vehicle.
Environmental factors include limited exposure to weather conditions; working closely with others in a close office setting; working with office machinery; and exposure to noise.
Interpersonal communications include contact with the public and employees where explanatory or interpretive information is exchanged, gathered or presented.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Request for reasonable accommodation(s) must be made to the Summit County Government Human Resources Department.
Education and Training:
This position requires knowledge and skills equivalent to a bachelor’s degree with substantial coursework in government, planning, sociology, business administration or a relevant quantitative discipline.
Practical Experience:
Practical experience in Housing, Social Services, Community Outreach, Public Administration, or Finance. Demonstrated success working directly with customers or the public. Experience working with historically underserved communities. Competency with word processing, spreadsheet, and presentation or data visualization software. Database management experience or the ability to design online data collection processes is a plus. Fluency in Spanish or other languages used in Summit County households highly desired.
EDUCATION, EXPERIENCE, AND FORMAL TRAINING:
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Proven leadership expertise is required
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Experience working in a Salesforce-based platform is desired
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Social Media management and website updating is a plus
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Proven work with a board of directors, including completing minutes and open meeting requirements
LICENSES OR CERTIFICATES:
POSSIBLE WORK SCHEDULE:
Some flexibility with work schedule. Office is open Monday through Friday from 8:30 to 4:30
Open until filled. To apply, please submit a Summit County Government application, resume, and cover letter online at www.governmentjobs.com/careers/summitco or mail to Summit County Human Resources, PO Box 68, Breckenridge, CO 80424. For questions regarding the position, please reach out to Corrie Burr at [email protected].
