Top 632 Application analyst Jobs in Frisco Tx

Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
QA Analyst - mobile
Yoh, A Day & Zimmermann Company —Irving, TX
- $70,000 - $100,000 a year
- Hybrid work
- Mid-level
- 3 years
- Java
- Health savings account
- Disability insurance
Quick Apply
2d
Application Support Engineer
Robert Half —Plano, TX
- $59.38 - $68.75 an hour
- Contract
- 8 years
- Analysis skills
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
6d
SAP B2R Business Analyst
Vaco by Highspring —Irving, TX
- $50 - $100 an hour
- Contract
- Remote
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
14d
Cyber Operations Threat Exposure Management Analyst
Yoh, A Day & Zimmermann Company —McKinney, TX
- $45.50 - $65.00 an hour
- Contract
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
Application Support Analyst II
Jack Henry & Associates —Allen, TX
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Application Analyst I
UT Southwestern —Dallas, TX
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
7d
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
Desktop Support Analyst II
Catalyst Corporate Fede —Plano, TX
- Full-time
- Mid-level
- Office
- Analysis skills
- Free parking
- AD&D insurance
Quick Apply
1d
Application Support Analyst II (Back Office Credit Union)
Jack Henry & Associates —Allen, TX
- $48,350 - $72,450 a year
- Extended hours
- Hybrid work
- Research
- Mid-level
- 2 years
Application Support Analyst II
Jack Henry —Allen, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
QA Analyst
EZ4 Technologies —McKinney, TX
- $129,022 a year
- Full-time
- Computer Science
- Mid-level
- Office
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
[Entry Level] Software Tester (2605-3)
JND —Plano, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry & Associates —Allen, TX
- $68,700 - $103,150 a year
- Extended hours
- Hybrid work
- 6 years
- Mid-level
- Accounting
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Allen, TX
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Data Engineer, Full-time job, 40 hours per week
Advithri Technologies —Frisco, TX
- $157,414 a year
- Email
- Computer Science
- System design
- Mid-level
Business System Analyst
InfoSmart Systems —Frisco, TX
- Computer Science
- Mid-level
- Bachelor's degree
Process Excellence Analyst
PepsiCo —Plano, TX
- $73,400 - $122,850 a year
- Mid-level
- Analysis skills
- Fair chance
- Paid parental leave
- Health insurance
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows

I want to receive the latest job alert for application analyst in frisco tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application analyst jobs near frisco tx

Senior Support Analyst jobs in Plano, TX

Technical Support Analyst jobs in Plano, TX

Quality Assurance Analyst jobs in Irving, TX

Business Process Analyst jobs in Plano, TX

Data Engineer jobs in Frisco, TX

Business Analyst jobs in Irving, TX

Senior Analyst jobs in Plano, TX

Application Analyst jobs in Dallas, TX

Service Desk Analyst jobs in McKinney, TX

Application Support Engineer jobs in Plano, TX

Entry Level Software Engineer jobs in Plano, TX

Management Analyst jobs in McKinney, TX

Senior Support Analyst jobs in Phoenix, AZ

Senior Support Analyst jobs in Columbia, SC

Senior Support Analyst jobs in Sharonville, OH

Senior Support Analyst jobs in Chicago, IL

Crime Analyst jobs in Indiana

Senior Citizen jobs in Corona, CA

Technical Support Analyst jobs in Richmond, VA

Peer Support Online jobs in New York, NY

Service Desk Analyst

Global Data Consultants -
McKinney, TX

Apply Now

Job Details

Benefits

Opportunities for advancement

Qualifications

Knowledge management
Writing skills
High school diploma or GED
AI-driven automation

Full Job Description

Overview:

GDC IT Solutions is looking for a Service Desk Analyst in the McKinney, TX area.

Position Overview:

Position Overview:

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and Branch locations. As the front-line for technical inquiries, you'll be the first point of contact for resolving user issues.

Responsibilities:

Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email).
Actively listen to user concerns and diagnose issues (Tier 1-2 service for FSC and Branch locations across all divisions).
Strive for First Call Resolution (FCR) whenever possible, delivering exceptional customer service through clear communication.
Respond promptly and within determined SLA to all user requests submitted via ITSM tools, email request, chat/text, phone calls, voicemail, and other forms of approved communication.
Utilize AI-powered knowledge management tools and troubleshooting resources to effectively troubleshoot hardware and software issues.
Triage complex issues and escalate to the appropriate team member or resource following established processes and procedures.
Ensure all Service Desk Requests are documented and tracked via Work Orders per established standards.
Follow through on all assigned Work Orders in a timely manner to meet/exceed customer expectations and within established SLA.
Conduct Active Directory end user maintenance (unlocking accounts and password resets).
Follow established standards for deployment of hardware and software.
Troubleshoot and diagnose issues related to mobile devices (phones, tablets) including operating systems, applications, and connectivity.
Assist users with mobile device security and data management.
Collaborate with colleagues across IT for seamless issue resolution.
Assist with Team Projects and travel (up to 25% of the time).
Participate in a balanced after-hours On Call rotation.
Provide training and assistance to teammates where information sharing is needed.
Maintain proven punctuality as defined by management provided schedule.
Maintain knowledge of modern technologies like cloud applications and mobile device management (MDM) solutions.
Stay up to date on best practices and industry standards, such as KCS, ITIL, etc.

Minimum Qualifications:

Education: High school diploma or GED.
Experience:
- Three years of experience in technical support with both remote and in office users.
- Proven ability to leverage AI and knowledge management tools.
Skills:
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Commitment to continuous learning and staying up to date on technical advancements.

Preferred Experience:

Preferred Experience:

Understanding of KCS principles and practices (preferred).
Microsoft/CompTIA certifications preferred.
HDI certifications preferred.

What We Do:

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

Cutting Edge Technology and Innovation
Career Growth Opportunities
Employee-Centric Environment
Comprehensive Benefits Package
Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

#IND

Visit our Career Center for the latest employment opportunities.

Apply Now

Refine Your Search

application analyst jobs in frisco tx

Service Desk Analyst

QA Analyst - mobile

Application Support Engineer

SAP B2R Business Analyst

Cyber Operations Threat Exposure Management Analyst

Application Support Analyst II

Application Analyst I

Executive IT Support Technician

Desktop Support Analyst II

Application Support Analyst II (Back Office Credit Union)

Application Support Analyst II

QA Analyst

IT Help Desk Analyst

[Entry Level] Software Tester (2605-3)

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Application Support Analyst II (Back Office Credit Union)

Data Engineer, Full-time job, 40 hours per week

Business System Analyst

Process Excellence Analyst

Technical Support Analyst

I want to receive the latest job alert for application analyst in frisco tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected