Top 109 Bilingual call center representative Jobs in Fullerton, Ca

Call Center Representative
Celebrating Life Community Health Center —Mission Viejo, CA
- $24 - $25 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Implementation Specialist I / Client Onboarding
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Wellness program
- Disability insurance
Bilingual Call Center Rep
Pizza Loca/SoCal —Santa Fe Springs, CA
- Bilingual
- High school diploma or GED
- Entry level
Quick Apply
Hybrid Customer Service Specialist, I
Carrington Mortgage Holdings —Orange, CA
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Health insurance
- Tuition reimbursement
3d
CCSB Call Center Representative I
PINNACLE CLAIMS MANAGEMENT INC —Irvine, CA
- $35,288.33 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
Customer Service Representative (CSR)
Nations Insurance Company —Cerritos, CA
- Email
- Bilingual
- Entry level
- Health insurance
- Dental insurance
Customer Service Rep, Covered California
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Tuition reimbursement
- Paid time off
8d
Part-Time - Customer Service Representative Sr (OneCare) (Bilingual Required)
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- Paid time off
9d
Hybrid Bilingual Customer Service Specialist, I
Carrington Mortgage Holdings —Orange, CA
- $22 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Member Liaison Specialist (Customer Service)
CalOptima —Orange, CA
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Tuition reimbursement
- Paid time off
Call Center Representative
Hurtt Family Health Clinic Inc —Tustin, CA
- $22.75 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Call Center Agent
Children's Happy Teeth & Happy Braces —La Mirada, CA
- $19 - $21 an hour
- Full-time
- Spanish
- English
- Children
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Rep Sr (Behavioral Health)
CalOptima —Orange, CA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- Paid time off
Customer Service Representative I
WESTERN GROWERS GROUP —Irvine, CA
- $35,288.32 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Data analysis skills
- HIPAA
Quick Apply
Customer Service Representative Bilingual - Spanish
Sonus Hearing Care Professionals —Westminster, CA
- $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Response Specialist - (Intake) - Personal Injury
Sweet James —Newport Beach, CA
- $23 - $28 an hour
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
Temporary Medicare Telesales Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $25 - $29 an hour
- Seasonal
- Hybrid work
- Background check
- Spanish
- HIPAA
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
13d
Insurance Sales Representative
Allstate Insurance —Pasadena, CA
- From $45,000 a year
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- 401(k)
Quick Apply

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Call Center Representative

Celebrating Life Community Health Center -
Mission Viejo, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Spanish
Customer communication
Interpersonal skills
English
High school diploma or GED
Driver's License
Russian
Medical records
Attention to detail
Safety standard operating procedures

Full Job Description

The Call Center Representative is the point of initial contact into the Health Center. Handles incoming calls from patients and the public, schedules appointments, makes follow-up calls to patients and provides accurate information. Exchanges pertinent and non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Additionally, the Call Center Representative schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care.

Responsible for calling patients and arranging appointments with their primary
care providers for specific reasons and doing so in a caring and professional manner:

Established patients with chronic conditions in need of a follow up visit, test or treatment that has not been performed;
Patients who have been assigned to CLCHC by a managed care plan but have not been seen by CLCHC within the year;
Patients who have been discharged from the hospital after an inpatient stay within X number of days after discharge;
Patients who have been in the ER within 3 days from the discharge from the ER; and
Patients who have missed medically necessary visits or
Schedule appointments for x-rays, lab visits, vaccinations, etc. as
Update patient information and patient registration
Assist with the referral process.
Attend all required meetings and
Consistently demonstrate and uphold CLCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
All other duties as assigned

Special Knowledge, Skills, Abilities and Attributes:

Demonstrated ability to exercise sound judgement and decision making
Ability to communicate clearly and
Ability to plan and be organized.
Ability to work well under pressure, take initiative, be flexible and
Ability to maintain confidentiality of patient information and company records.
Ability to exhibit good interpersonal communications skills
Professional appearance and
Ability to convey a positive and professional image to the public and patients
Demonstrated proficiency in various PC applications, including E-mail, Microsoft
Excel, and Word, Internet and networking
Demonstrated ability to learn EHR and follow instructions in that system
Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules

Working Conditions Normal office environment with:

Occasional walking, reaching with hands and arms, stooping and kneeling
Ability to handle multiple tasks while also being tactful, diplomatic, and
empathetic.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with staff, managers and other
levels of personnel, in person and on the telephone.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS

High school graduate or its equivalency;
Experience in medical front office procedures preferred and knowledge of medical terminology;
Ability to always demonstrate the highest level of performance and behavior standards;
Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients;
Demonstrated attention to detail, ability to multi-task, and flexible;
Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.;
Ability to be a team player; support and assist team members.
Bilingual in English/Spanish required.
Prior experience working with underserved populations preferred

SPECIAL REQUIREMENTS

Valid California Driver License and automobile insurance coverage;
Subject to a criminal background check prior to employment; and
TB clearance, to be renewed every year. Annual Influenza.
We offer a dynamic work environment with competitive salaries and benefits. CLCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CLCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Work Location: In person - Mission Viejo 92691

Pay: $24.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Language:

Russian (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

bilingual call center representative jobs in fullerton, ca

Call Center Representative

Implementation Specialist I / Client Onboarding

Bilingual Call Center Rep

Hybrid Customer Service Specialist, I

CCSB Call Center Representative I

Customer Service Representative (CSR)

Customer Service Rep, Covered California

Part-Time - Customer Service Representative Sr (OneCare) (Bilingual Required)

Hybrid Bilingual Customer Service Specialist, I

Member Liaison Specialist (Customer Service)

Call Center Representative

Call Center Agent

Customer Service Rep Sr (Behavioral Health)

Customer Service Representative I

Customer Service Representative Bilingual - Spanish

Member Service Representative

Client Response Specialist - (Intake) - Personal Injury

Temporary Medicare Telesales Representative (Bilingual Korean)

Customer Service Representative (Bilingual Korean)

Insurance Sales Representative

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