Top 23 help desk analyst Jobs in fullerton ca

IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
10547 - IT Service Management (ITSM) Analyst
Hyundai Autoever America —Irvine, CA
- $110,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Tech Support - Tier 1 Analyst (On-Site)
Effortless Office —Santa Ana, CA
- $19 - $22 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Service Desk Support Analyst
Golden State Water Company —San Dimas, CA
- $29.36 - $47.09 an hour
- Background check
- Computer science
- Microsoft Outlook
- Profit sharing
- Health savings account
staff
Burke, Williams & Sorensen —Los Angeles, CA
- $85,000 - $105,000 a year
- Email
- Hybrid work
- Computer literacy
- Mid-level
- Office
Operations Analyst
Divergent —Los Angeles, CA
- $100,170 - $137,730 a year
- Engineering
- ERP systems
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Level 1 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $37,440 - $52,000 a year
- Full-time
- Driver's License
- Typing
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT SUPPORT ANALYST
Union Rescue Mission —Los Angeles, CA
- $23 - $27 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
Information Technology Support Technician
City of Hawthorne —Hawthorne, CA
- $5,912 - $8,719 a month
- Weekends as needed
- Clean driving record
- Mid-level
- Office
Data Coordinator
Amity Foundation —Los Angeles, CA
- $75,000 - $82,000 a year
- Full-time
- Microsoft Word
- Current TB test
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
IT Support Analyst
The Community Solution Education System —Pasadena, CA
- $70,000 - $80,000 a year
- Full-time
- Classroom
- Azure
- Microsoft Outlook
- Disability insurance
- Health insurance
2d
Business Systems Analyst
Simplebox —Irvine, CA
- Mid-level
- Microsoft Office
- 3 years
Applications Manager
AGILE SOURCING PARTNERS LLC —Corona, CA
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Senior Principal Program Control Analyst – PCIS Tools
Northrop Grumman —Los Angeles, CA
- $112,200 - $176,300 a year
- Overtime
- Computer science
- Microsoft Access
- 6 years
- Paid holidays
- Disability insurance
VP, Data & Analytics
Scribd, Inc. —Los Angeles, CA
- $225,000 - $320,000 a year
- Full-time
- Residential
- Analysis skills
- Recruiting
- Paid parental leave
- Disability insurance
DEPARTMENTAL SYSTEMS ANALYST (REAL ESTATE SYSTEMS & DATA MANAGEMENT)
LA Metro —Los Angeles, CA
- $79,996.80 - $119,995.20 a year
- Temporary
- Computer Science
- English
- Research
- Paid jury duty
- AD&D insurance
7d
Associate Director, Business Systems
Dr. Squatch —Los Angeles, CA
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Manager, IT Operations
Hadrian Automation —Los Angeles, CA
- $150 a day
- Full-time
- 5 years
- Supervising experience
- Senior level
- Health insurance
- Dental insurance
SENIOR DIRECTOR, SPECIAL PROJECTS (CYBER SECURITY / SECURITY OPERATIONS CENTER)
LA Metro —Los Angeles, CA
- $141,148.80 - $211,681.60 a year
- Temporary
- 5 years
- Writing skills
- English
- Paid jury duty
- AD&D insurance
14d

Discover related jobs

Based on your search for help desk analyst jobs.

Helpdesk Technician
DKKD Staffing —Los Angeles, CA
A+ certification required, Network+ preferred. You will act as the first point of contact for technical issues and play a key role in maintaining day-to-day IT…
$75,000 a year
IT Support Technician
Southern California University —Whittier, CA
CompTIA A+, ITIL Foundation, or equivalent entry-level IT certification is a plus but not required. Patience and clear communication with non-technical users;…
$26 - $30 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
The Specialist owns hands-on hardware deployment for the company, including imaging, configuring, and shipping laptops to corporate associates and provisioning…
$37 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk analyst in fullerton ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk analyst jobs near fullerton ca

IT Support Analyst/Helpdesk

IMRI Technology & Engineering Solutions -
Los Angeles, CA

Quick Apply

Job Details

Contract
$46 - $50 an hour

Qualifications

Microsoft Outlook
Zoom
Research
Windows
Microsoft System Center
Tanium
Video conferencing software
Desktop (troubleshooting support)
Mobile device management
Microsoft Teams
ServiceNow
Video conferences (communication methods)
Video conferencing systems operation
IT department experience
Ticketing system technical support

Full Job Description

Location: Downtown Los Angeles (Union Station Onsite Only)

Duration: 6-Month Contract

Schedule: Full-time, Onsite

Education: Bachelor's degree in a related field

Experience: Minimum 2 years of relevant IT support experience

The IT Support Analyst II/Helpdesk role is a hands-on, customer-focused position responsible for delivering comprehensive technical support across software, hardware, mobile devices, voice systems, and conference room technologies.

Based on-site at Union Station in Downtown Los Angeles, this 6-month assignment requires a knowledgeable and adaptable professional who can manage incoming requests, resolve issues efficiently, and maintain high service standards in a fast-paced environment. The ideal candidate will bring a bachelor's degree in a related field, at least two years of relevant experience, and strong proficiency with enterprise tools such as ServiceNow, Zoom, Active Directory, SCCM, Tanium, and Windows 11.

This role supports a wide range of operational needsincluding AV/VC setup for conference and committee rooms, hybrid Zoom meeting support, software installation and troubleshooting, mobile device configuration, and management of the iHub loaner pool. In addition, the position contributes to information security tasks, technical documentation, user training, and system access management. The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all users.

The main responsibilities include:-Intake of calls or walk ins and creating tickets within ServiceNow-Assist with loaner pool for users in iHub-Setting up and supporting conference room with AV/VC equipment-Troubleshoot and install software.-setting up and troubleshooting personal mobile device setups-Set up of conference rooms/committee rooms for hybrid Zoom meetings.

Core Responsibilities

General IT Support

Troubleshoot, monitor, and support hardware and software issues.
Provide technical assistance via walk-ins, phone calls, and ServiceNow tickets.
Respond to inquiries regarding system operations, utilities, databases, and applications.
Install, configure, and troubleshoot software (onsite and remote).
Support personal mobile device setup and troubleshooting.
Assist with iHub loaner device pool management.
Create and update IT documentation; assist with user training.
Participate in systems planning, analysis, testing, and implementation.
Perform additional Support Analyst duties as assigned.

Conference Room / AV & Hybrid Meeting Support

Set up and support conference rooms and committee rooms.
Configure and troubleshoot AV/VC equipment.
Support hybrid Zoom meetings and in-room technology.

Information Security Support

Assist users with system security-related requests.
Add, modify, or remove access controls for systems and applications.
Install and support security-related software and hardware.
Monitor systems to ensure compliance with security standards.

Help Desk & Technical Assistance Center

Document service requests, actions taken, and resolutions.
Escalate unresolved issues to appropriate teams.
Support laptops, mobile devices, and peripheral equipment.
Assist with preparing presentations, reports, and publications.
Research, evaluate, and test new hardware and software.
Assist users with graphic design and presentation creation.
Develop procedural documentation and internal web pages.

Desktop & Mobile Support

Resolve hardware and software issues; document all resolutions.
Install and configure base images and specialty software.
Update asset tracking systems for all equipment deployments and moves.
Follow up on all requests to ensure quality control.

Voice System Support

Assist with voice system-related requests and troubleshooting.
Program voice hardware and software applications.
Monitor and analyze voice systems; support users as needed.
Review and process voice billing through call detail reporting.
Maintain telecommunications circuit database.

IT Operations Support

Monitor and operate Data Center systems.
Perform nightly backups and off-hour processing tasks.
Run scheduled programs, generate reports, and handle special requests.

Required Technical Knowledge

Granicus
Zoom
ServiceNow
Tanium
SCCM
Windows 11
Microsoft Office (Word, Outlook, etc.)
Microsoft Teams
Adobe
Active Directory
CheqRoom
Workspace ONE (WS1)

Special Requirements

Strong hardware and software troubleshooting skills.
Ability to support AV/VC equipment and hybrid meeting setups.
Must work onsite at Union Station (no hybrid/remote).
Ability to use ACD (Automatic Call Distribution) systems.

Quick Apply

Refine Your Search

help desk analyst jobs in fullerton ca

IT Support Analyst/Helpdesk

10547 - IT Service Management (ITSM) Analyst

IT Tech Support - Tier 1 Analyst (On-Site)

Service Desk Support Analyst

staff

Operations Analyst

Level 1 Technology Support Specialist

IT SUPPORT ANALYST

Information Technology Support Technician

Data Coordinator

IT Support Analyst

Business Systems Analyst

Applications Manager

Senior Principal Program Control Analyst – PCIS Tools

VP, Data & Analytics

DEPARTMENTAL SYSTEMS ANALYST (REAL ESTATE SYSTEMS & DATA MANAGEMENT)

Associate Director, Business Systems

Manager, IT Operations

SENIOR DIRECTOR, SPECIAL PROJECTS (CYBER SECURITY / SECURITY OPERATIONS CENTER)