Top 701 Operations manager Jobs in Fully Remote

Customer Service Operations Manager
HONK —Remote
- $60,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Analysis skills
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Facilities Operations Manager
OpenAI —Remote
- $159,000 - $240,000 a year
- Full-time
- 8 years
- Continuous improvement
- Fair chance
Operations Manager
Tushy —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Commuter assistance
- Paid holidays
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Operations Sourcing Manager, Data Center
Anthropic —Remote
- $320,000 - $405,000 a year
- Hybrid work
- 5 years
- Writing skills
- Office
- Parental leave
- Flexible schedule
Operations Manager
Hybrid85 LLC —Remote
- $70,000 - $100,000 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Paid time off
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8d
Manager of Operations & Integrations
Radiology Partners —Remote
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Analysis skills
- Radiology
- Paid holidays
- Health insurance
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Business Operations Manager
SCA Health —Remote
- $100,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Information Technology Operations Manager
MediQuant LLC —Remote
- Weekends as needed
- Remote
- Background check
- Computer Science
- HIPAA
- Work from home
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Senior Manager, User Operations
Harvey —Remote
- $184,000 - $276,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Retail Operations Manager
Handshake AI —Remote
- $80 an hour
- Part-time
- Remote
- 5 years
- Research
- Senior level
Operations Manager
FNDMNTL Solutions LLC —Remote
- $60,068.09 - $72,340.06 a year
- Full-time
- Remote
- Merchandising
- Mid-level
- Supervising experience
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Manager, Aggregation Operations
Indeed —Remote
- $98,000 - $204,000 a year
- Full-time
- Remote
- 3 years
- Military encouraged
- In-person
- Paid parental leave
- Paid holidays
12d
Payroll Operations Manager
Via —Remote
- $90,000 - $120,000 a year
- Remote
- 5 years
- Analysis skills
- Continuous improvement
- Health insurance
- 401(k) matching
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User Operations Manager, US
Harvey —Remote
- $144,000 - $216,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- 4 years
- Health insurance
- Dental insurance
Operations Project Manager
Clonlara School —Remote
- Part-time
- Remote
- School experience
- Microsoft Excel
- Writing skills
Operations Manager – Amazon USA Private Label
Durabasics —Remote
- Full-time
- Mentoring
- Senior level
Quick Apply
Business Operations Manager
Salted —Remote
- $100,000 - $150,000 a year
- Email
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Healthcare Operations Manager
Compass Experience Labs —Remote
- Weekends as needed
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Paid time off
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3PL Network Operations , Manager
Solenis —Remote
- $123,690 - $181,412 a year
- Full-time
- 7 years
- Warehouse
- Contracts
- Health insurance
- Dental insurance
Staff Program Manager, Product Operations
GitHub, Inc. —Remote
- $121,000 - $323,200 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Product management

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operations manager jobs near fully remote

Customer Service Operations Manager

HONK -
Remote

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Job Details

Full-time
$60,000 - $100,000 a year

Qualifications

Productivity software

Full Job Description

Honk is a technology-driven roadside assistance platform that connects enterprise customers (insurance carriers, auto clubs, warranty companies, and fleet operators) with a nationwide network of independent service providers. We have a simple, yet challenging, goal to ensure every motorist gets the help they need in a timely fashion

We don’t own trucks, but we have built the marketplace, the dispatch engine, and the technology infrastructure that makes it work. We’re PE-backed, scaling fast, and aggressively investing in automation and AI to widen the gap between legacy operators and us, still running on phone trees and spreadsheets.

The Role

The Customer Service Operations Manager leads a team of Operations Supervisors and specialists responsible for delivering exceptional roadside assistance experiences at scale. This role is accountable for frontline and escalation team performance, service quality, customer satisfaction, and operational efficiency.

You will partner closely with Operations, Workforce Management, Training, Product, Technology, and Leadership teams to improve processes, solve complex service challenges, and ensure customers receive timely, empathetic support when they need it most.

You Will:

Lead from the front and support the team during periods of high demand
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics, including service levels, quality, customer satisfaction, and productivity.
Provide leadership and guidance for complex customer and service provider escalations.
Partner with Workforce Management, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Analyze operational data and trends to identify opportunities for improvement and drive corrective action.
Develop and implement process improvements that enhance efficiency, scalability, and service quality.
Conduct regular performance reviews, coaching, and development discussions with direct reports.
Communicate operational performance, risks, and recommendations to senior leadership.
Lead operational response during service disruptions, severe weather events, and other high-impact incidents.
Foster a culture of accountability, collaboration, and continuous improvement while supporting the team wherever needed.

What You Bring

5+ years of leadership experience in a customer service, contact center, or operations environment.
Experience leading supervisors and developing high-performing customer-facing teams.
A customer-first mindset with a passion for delivering exceptional service, especially during complex or escalated situations.
Strong analytical and problem-solving skills with the ability to use data to drive decisions and improve performance.
Proven ability to identify operational challenges, implement process improvements, and drive measurable results.
Calm under pressure and able to make sound decisions in a fast-paced, rapidly changing environment.
Strong interpersonal skills with the ability to influence, coach, and collaborate across all levels of the organization.
Proficiency with Google Workspace and contact center technologies.
Experience with workforce management, quality assurance, performance management, and customer experience metrics preferred.
Experience in roadside assistance, insurance, transportation, logistics, or other service-based industries preferred.

The pay for this position is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. HONK is a total compensation company. Dependent on the position offered, commission and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.

HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

operations manager jobs in fully remote

Customer Service Operations Manager

Facilities Operations Manager

Operations Manager

Operations Sourcing Manager, Data Center

Operations Manager

Manager of Operations & Integrations

Business Operations Manager

Information Technology Operations Manager

Senior Manager, User Operations

Retail Operations Manager

Operations Manager

Manager, Aggregation Operations

Payroll Operations Manager

User Operations Manager, US

Operations Project Manager

Operations Manager – Amazon USA Private Label

Business Operations Manager

Healthcare Operations Manager

3PL Network Operations , Manager

Staff Program Manager, Product Operations

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