Top 113 Customer success manager Jobs in Fulton, Md

Customer Success Manager
EverDriven —Arlington, VA
- $88,000 - $105,000 a year
- Remote
- 5 years
- Mid-level
- Business development
- Paid holidays
- Disability insurance
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Sr Customer Success Manager - Veza
ServiceNow —Silver Spring, MD
- $102,300 - $179,000 a year
- Online Application
- Remote
- 7 years
- Residential
- Fair chance
- Employee stock purchase plan
- Health insurance
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Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Manager, Customer Success - Secondary Education East Coast (USA Remote)
Turnitin, LLC —Washington, DC
- $91,935 - $153,225 a year
- Full-time
- Remote
- Google Workspace
- Salesforce
- Mentoring
- Paid holidays
- Health insurance
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Customer Success Manager (PR & Communications)
Hire Hangar —North Laurel, MD
- $70,000 - $90,000 a year
- Contract
- Remote
- Google Workspace
- Mid-level
- Presentation skills
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3d
Customer Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Senior Customer Success Manager - Moveworks (Federal)
ServiceNow —Washington, DC
- $113,700 - $177,650 a year
- Online Application
- Remote
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
9d
Manager, Member Success
Health Evolution —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Paid time off
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Enterprise Customer Success Manager
MariaDB plc —Washington, DC
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
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Senior Customer Success Manager
CORAS —McLean, VA
- $115,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Military
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
5d
Customer Success Manager
Nortek Air Solutions, LLC —Annapolis, MD
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
HiddenLayer —Washington, DC
- Remote
- Mid-level
- Machine learning
- AI
- Paid holidays
- Dental insurance
Quick Apply
Customer Success Manager II
DealerOn —Rockville, MD
- $62,500 a year
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
12d
Customer Success Manager, Sales Products
Choice Hotels —North Bethesda, MD
- $100,000 - $117,316 a year
- Full-time
- Marketing
- 3 years
- Bachelor's degree
- Paid jury duty
- Paid holidays
5d
Customer Success Manager
AL-MONITOR —Washington, DC
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Customer service
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Senior Customer Success Manager, Medicine Supply Map
The U.S. Pharmacopeia (USP) —Rockville, MD
- $127,102 - $156,550 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid time off
Senior Customer Success Manager
NVIDIA —Washington, DC
- $224,000 - $356,500 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Travel
3d
Customer Success Manager
DSI Tech —McLean, VA
- $90,000 - $120,000 a year
- Full-time
- Analysis skills
- Organizational skills
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
13d
Manager, Customer Success
ProctorU Inc. —McLean, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
13d
Customer Success Manager
Enhesa —Washington, DC
- $80,000 - $90,000 a year
- Mid-level
- Contracts
- 2 years

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Customer Success Manager

EverDriven -
Arlington, VA

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Job Details

$88,000 - $105,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer relationship building
Driver's License
Managing projects

Full Job Description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:

The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:

Implements strategies and processes that deliver consistent customer satisfaction and retention
Owns account relationships, strategy, pricing – including managing contract renewals and RFPs.
Proactively engages and builds relationships with decisions makers and all levels of school district personnel
Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue
Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs
Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers
Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges
Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:

Bachelor's degree and/or equivalent relevant years of experience
Minimum of 5 years' experience in a business development or customer success role
Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients
Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions
Ability to manage multiple priorities and projects simultaneously in a fast-paced environment
Proactive and self-motivated with a passion for customer success and a track record of achieving goals
Valid US driver's license in good standing, required
Position will be remote/WFH and requires up to 33% travel

Benefits:

Medical, Dental, Vision insurance
Virtual Doctor Visits with $0 Co-Pay
Life Insurance (company paid)
Short Term Disability Insurance (company paid)
Long-Term Disability Insurance (company paid)
Flexible Time Off (FTO)
Paid Holidays
Paid Time to Volunteer
Flex Spending Account (FSA)
401K Plan (with an awesome employer match!)
Employee Assistance Program
Employee Discounts Program

#LI-Remote

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com

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Refine Your Search

customer success manager jobs in fulton, md

Customer Success Manager

Sr Customer Success Manager - Veza

Customer Success Manager (Remote)

Manager, Customer Success - Secondary Education East Coast (USA Remote)

Customer Success Manager (PR & Communications)

Customer Success Manager

Senior Customer Success Manager - Moveworks (Federal)

Manager, Member Success

Enterprise Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager II

Customer Success Manager, Sales Products

Customer Success Manager

Senior Customer Success Manager, Medicine Supply Map

Senior Customer Success Manager

Customer Success Manager

Manager, Customer Success

Customer Success Manager

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