Top 8 Customer care coordinator Jobs in Gadsden, Al

Patient Registration Coordinator
Behavioral Health Group —Gadsden, AL
- $20 an hour
- Addiction Medicine
- Computer literacy
- Basic math
- Paid training
- Paid holidays
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6d
Admissions Nurse Coordinator
Northside Rehabilitation and Healthcare Center —Gadsden, AL
- $32.50 - $36.75 an hour
- Urgently hiring
- Customer service
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
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Front Desk Wellness Coordinator - Gadsden, AL
The Joint Chiropractic —Gadsden, AL
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
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Intake Coordinator - ProHealth Home Health & Hospice
ProHealth Home Health and Hospice —Centre, AL
- Writing skills
- Office
- High school diploma or GED
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FT Out Patient - Patient Care Liaison - Medical Receptionist
Ally Psychiatry —Attalla, AL
- Full-time
- Background check
- Vital signs
- Psychiatry
- Paid holidays
- Health insurance
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3h

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Patient Registration Coordinator
Behavioral Health Group —Gadsden, AL
Must hold and maintain a valid driver’s license. Bonuses: We offer competitive pay, annual increases, bonuses, certification/license completion.
$20 an hour
Quick Apply
6d
Front Desk Wellness Coordinator - Gadsden, AL
The Joint Chiropractic —Gadsden, AL
Complete transactions using point of sale software and ensure all patient accounts are current and accurate. Share personal Chiropractic experience and stories.
$15 - $16 an hour
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Dental Patient Care Coordinator/ Rev Cycle Coordinator
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Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance. The Patient Coordinator is responsible for ensuring the…
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Patient Registration Coordinator

Behavioral Health Group -
Gadsden, AL

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Job Details

$20 an hour
6 days ago

Benefits

Paid training
Paid holidays
Relocation assistance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Computer literacy
Basic math
Administrative experience
High school diploma or GED
Driver's License
Clerical experience
Accounting support

Full Job Description

Pay: $20.00

Who We Are

We are a team that is focused on patient care and quality. Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting. At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing. We believe that with hope, respect, and caring, real recovery is possible.

Why work at BHG?

We grow better together! At BHG we believe in investing in our team members and growing careers through role-based training and promotional opportunities. Join our team members and thrive in our people first culture that is rooted in diversity and inclusion and offers many other tangible opportunities such as:

Benefits: Your choice of three different benefits programs including health, life, vision, and dental insurance, a tuition reimbursement program, and 401K discretionary match
Bonuses: We offer competitive pay, annual increases, bonuses, certification/license completion
Paid Time Off: In addition to paid vacation and company holidays, BHG also provides paid time for training, voting, sick or personal time off
Work/life Balance: Many of our locations offer flexible work schedules
Additional Benefits: Employee Discount Programs to applicable cell phone services, restaurants, amusement parks, movie theaters and more
Career Pathing: We are growing and promote from within
Self-Care: We offer a self-care series as well as an Employee Assistance Program

BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting. Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.

Essential Duties and Responsibilities:

Greet all individuals entering the treatment center
Maintain an organized waiting area
Validate patient participation in program through checking identification
Check and inform patient and key staff about the patient’s monetary status
Collect and account for patient fees – Collect/request patient fees including copays, deductibles, and coinsurance
Validate that each patient insurance currently eligible and currently authorized, if applicable
Communicates status of eligibility and authorization to the patient
Assists in resolving patient concerns
Checks eligibility weekly and monthly using WayStar or Payer website.
Maintain security of treatment center funds and provide financial reporting
Assist patients in completing insurance forms for submission as needed
Be able to efficiently use a computer
Be able to perform daily accounting duties
Complete weekly reports and email them to the RVP, the Regional Manager, Program Director and accounting department
Be able to efficiently use the treatment center’s computer program for patient fee collection and financial accountability
Send out monthly statements if applicable
Filing for third party reimbursement (i.e. Medicaid) if applicable
Perform general clerical work and filing
Cover reception desk during dispensing hours. This includes answering phones, setting patient appointments, and scheduling intakes
Admit and discharge patients from the Central Registry to include preparing and submitting state mandated Central Registry Reports following Program Director review and approval
Assist Program Director with updating daily and monthly census forms
Make copies for all team members as needed
Make and maintain an adequate number of blank charts for intakes
Assist Program Director in correcting patient/counselor caseload listings on a weekly basis or as needed
Maintain inventory and order office supplies
Run work-related errands as needed such as prepare and take mail to post office and/or deliver bank deposits when tasks are assigned
Create and/or type documents, including letters and notices, as needed and requested
Schedule patient appointments with the physician
Advise Program Director of problems encountered with job duties and schedule, if applicable
Maintain and help with a chart monitoring system
Attend conferences, meetings and training programs as directed
Attend weekly treatment team meetings prepared to discuss individual patient issues as related to the Administrative Support position duties
Hold a basic understanding of alcohol/drug abuse and addiction
Develop professional, helpful and effective relationships with patients
Maintain the highest level of confidentiality and appropriate boundaries with patients
Be able to function as a team member, working in conjunction with all other team members in a helpful, positive manner
Be able to project a positive and professional image to the community, in representation of the Company
Promotes and demonstrates excellent customer service
Participate in and/or help perform, schedule, or attend monthly in-service trainings
Help ensure the treatment center meets all accrediting body standards, and complete assigned activities in order to achieve this
Perform Safety Officer responsibilities if assigned
Engage in outreach activities, which may include writing letters and making follow up calls to community agencies
Meet BHG attendance standards and be present and ready for work at the beginning of their established work schedule
Report any work-related injury or illness, or workplace hazards or security issues immediately to supervisor
Other duties as assigned by supervisory team

Qualifications

A high school diploma or equivalent
One (1) year experience as a general office clerk with basic math and accounting skills and previous cash handling experience
Must hold and maintain a valid driver’s license
Healthcare experience
Front desk, admissions, billing, and/or collections experience

GREAT Opportunities - Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.

GREAT People - Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing the gold standard of patient care.

GREAT Support - We are committed to providing the training, information, and corporate support necessary to facilitate your success.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer care coordinator jobs in gadsden, al

Patient Registration Coordinator

Admissions Nurse Coordinator

Front Desk Wellness Coordinator - Gadsden, AL

Intake Coordinator - ProHealth Home Health & Hospice

FT Out Patient - Patient Care Liaison - Medical Receptionist

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