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Description
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Lead the Training Centre Operations (TCO) team within the Defence & Security unit, overseeing a training centre providing operational and maintenance support to DND in Gagetown, NB.
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Manage and lead a team of 12+ employees delivering In-Service Support (ISS) for the CH146 simulator.
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Ensure all required resources, tools, and capabilities are in place to meet contractual obligations.
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Deliver maintenance and customer support services that meet or exceed contractual requirements, while respecting scope, budget, and schedule constraints.
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Act as a key point of contact for the Technical Authority, local squadrons, third-party contractors, and partner agencies regarding ISS operations.
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Collaborate with the Technical Authority on maintenance activities, including implementation of updates, refurbishments, and modifications.
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Interface with customers to resolve complex operational issues and ensure timely resolution of needs.
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Lead the implementation of Quality Management, Environmental Health & Safety, and Business Continuity programs at the site.
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Oversee site human resources activities, including recruitment, hiring, performance management, and training.
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Develop and implement technical training plans and on-the-job training (OJT) programs to ensure workforce readiness.
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Track, monitor, and report key performance indicators (KPIs).
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Prepare and deliver monthly and annual operational reports.
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Contribute to organizational strategy development and both short- and long-term planning.
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Act as the primary liaison with the government Program Office / Quality Assurance Representative (PO/QAR).
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Ensure compliance with information systems security and data protection policies.
Minimum Qualifications
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Minimum of 5 years of experience in a leadership role managing multiple direct reports.
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Demonstrated experience managing operations, logistics, technical, and training functions.
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Strong knowledge or familiarity with the Royal Canadian Air Force (RCAF) environment.
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Excellent communication, interpersonal, and stakeholder management skills.
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Strong organizational, business, and time management skills.
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Ability to work autonomously and manage a broad range of customer requirements.
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Demonstrated leadership capability in dynamic and changing environments.
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Canadian citizenship required.
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Eligibility to obtain and maintain Controlled Goods Clearance and Level II NATO Secret security clearance.
Preferred Qualifications
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Experience with CAE simulators or training devices.
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Experience managing teams in military or mission-oriented environments.
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Experience in Defence & Security programs or equivalent complex operational settings.
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Proven ability to build collaborative and inclusive team environments.
Benefits
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A collaborative and inclusive work environment
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Opportunities to contribute to complex, mission-critical programs
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Flexible work arrangements (if applicable)
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Competitive compensation and benefits
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Regular
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.
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As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
