Property Operations Manager (part-time)
Job Summary
We are seeking a highly organized and versatile Director of Property Operations to coordinate property repairs & maintenance, AirBnb guest services, and construction functions across a diverse real estate portfolio. This role blends hands-on property operations (coordination of repairs & maintenance of short-term rentals and commercial lease tenants) with strategic oversight of a new real estate development construction project of 8 AirBnb houses in Dahonega GA. The ideal candidate is equally comfortable handling a same-day emergency repair at a property, resolving an AirBnb guest issue, and managing contractor quotes & bids on a new construction project. This is a perfect position for a part-time stay at home Mom or semi-retired professional, as it only requires 15 hours of work per week (M,T, TH from 9am till 1pm, and a few hours per week remotely from home. We are offering excellent pay (and raises), performance bonuses based on company profit and targeted goals, very generous 401K / pension retirement plan, and fringe benefits such as 4 days of free use per year of the company AirBnb House in the Bahamas, and 4 days per year of free use of the company river AirBnb house on the Chattahoochee River in Demorest, GA.
Key Responsibilities
Property Management: Repairs & Maintenance Coordination
- Serve as the primary point of contact for inbound repair requests across vacation rental properties, long term rental houses, and a commercial retail strip center.
- Source, solicit, and evaluate quotes from licensed contractors and vendors; negotiate pricing and scope.
- Schedule and coordinate repair work, ensuring timely completion, quality standards, and budget compliance.
- Coordinate with tenants regarding maintenance requests and ensure timely resolution.
- Maintain good relationships with a reliable network of plumbers, electricians, HVAC technicians, handyman, general contractors, and other trades.
- Track maintenance history, warranties, and recurring issues across a portfolio of properties.
- Respond to emergency maintenance issues promptly, including after-hours coordination when needed.
- Ensure tenant compliance with lease terms related to property condition at move-out
Short-Term Rental (Airbnb) Operations
- Manage incoming guest inquiries, bookings, and calendar coordination across Airbnb & VRBO short-term rental platforms.
- Respond to guest questions before, during, and after stays; resolve guest renter issues in real time to maintain high guest satisfaction and ratings.
- Monitor check-in/check-out portal messages and troubleshoot guest concerns.
- Schedule and manage cleaning crews between guest stays, ensuring turnover timelines are met. Coordinate monthly with property cleaning crews to notify of upcoming cleaning schedule and add-on last minute booking cleanings as needed
- Maintain quality control standards for cleanliness, staging, and property presentation.
- Regularly Monitor pricing, occupancy, and booking trends; adjust listing pricing based on low demand or peak season, to maximize both bookings and profits.
Real Estate Development & Construction Project Management
- Coordinate and manage new real estate development projects from planning through completion.
- Oversee construction timelines, budgets, and contractor performance on active projects.
- Serve as liaison between management, architects, contractors, and building inspectors, and municipal permitting authorities.
- Track project milestones, resolve delays, and provide regular status updates to ownership.
- Ensure projects comply with zoning, permitting, and local building code requirements.
- Coordinate with company accountant to ensure timely payment of contractor invoices
New Construction: 8-Cottage Airbnb Development
- Coordinate the ground-up construction of a new 8-cottage short-term rental property from site development through final guest-readiness.
- Serve as the day-to-day point of contact between ownership, general contractor, architects, and subcontractors throughout construction.
- Coordinate inspections, permitting, and utility hookups with local authorities and service providers.
- Plan and manage the transition from construction to operations, including furnishing, staging, and setup of each cottage for short-term rental use.
- Coordinate installation of smart locks, Wi-Fi security systems, and other guest-facing technology needed for Airbnb operations.
- Develop and launch Airbnb/VRBO listings for each cottage, including photography coordination, pricing strategy, and house rules/guidelines.
- Establish cleaning, maintenance, and turnover protocols for the new units ahead of first guest bookings.
Qualifications & Skills
- Must have a 4 year college degreee
- experience in property management, hospitality operations, or construction project management is preferred but not required.
- Strong working knowledge of contractor sourcing, bid evaluation, and contractor management.
- Experience with short-term rental platforms (Airbnb, VRBO) and property management software preferred.
- Basic understanding of construction processes, permitting, and project timelines preferred but not required
- Excellent organizational skills with the ability to multi-task and manage multiple concurrent projects and priorities.
- Strong communication skills for coordinating across tenants, guests, contractors, and ownership.
- Ability to respond quickly to time-sensitive issues, including occasional evenings/weekends for emergency property issues or guest problems.
- Proficiency with scheduling tools and communication platforms.
- Ability to use computer technology, Ai, and online / app based resources and tools to most effectively perform job duties
- construction management background preferred but not required
- Experience with property management or Airbnb hospitality software (e.g., Guesty, Hostaway, Buildium, AppFolio) preferred but not required
- Prior experience managing residential/short-term rental and / or commercial property portfolios preferred but not required
- Ability to work independently and autonomously, with minimal hands on over sight needed
Work Environment
This role requires a mix of desk-based coordination work at the company office in Dahlonega GA (scheduling, quotes, guest communication) and on-site visits to properties, active construction sites, and the retail center (located in Dahlonega & Demorest GA). There is some to perform work duties remotely from home as needed. Flexibility is required to manage occasional urgent maintenance issues or guest problems outside standard business hours.
Pay: From $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Retirement plan
Application Question(s):
- Are you willing and available for "on call" occasional coverage in the evenings and weekends to handle emergency property issues or Airbnb guest concerns?
- Do you live within a 30 minute drive of Dawsonville, GA?
Education:
Ability to Commute:
- Dawsonville, GA 30534 (Required)
Work Location: Hybrid remote in Dawsonville, GA 30534
