Top 1 Senior claims representative Jobs in Gainesville, Fl

Senior Claims Consultant
HUB International —Gainesville, FL
- Full-time
- 5 years
- Microsoft Office
- High school diploma or GED
- Wellness program
- Paid parental leave
12d

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Senior Claims Consultant

HUB International -
Gainesville, FL

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Job Details

Full-time
12 days ago

Benefits

Wellness program
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Commercial insurance policies
Insurance dispute resolution
Contract interpretation
Microsoft Office
High school diploma or GED
Commercial property insurance claims
Insurance policy review
Insurance claims management software

Full Job Description

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives

SUMMARY

The Senior Claims Consultant, in a client-facing role, applies their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution. Will act as a liaison between clients, adjusters, defense counsel, insurance companies, claims management and other related client services. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in outcomes that meet or exceed expectations. Provides a high level of claims support to Producers and Account Managers to support client retention and growth as appropriate and in accordance with standard practices, policies, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serve as the client’s primary advocate with carriers, adjusters, TPAs, and defense counsel throughout the life cycle of claims

Consultation with clients on claims issues

Review and recommend solutions to coverage, quantum and claim handling management issues

Negotiate with insurers, adjusters and defense counsel to expedite and obtain fair settlement of claims

Participate in sales presentations to prospective clients

Assist the client in preparing special claims servicing instructions, focusing on the client’s specific needs and taking into consideration the structure of their insurance programs

Review and comment on policy wording for account teams

Review of claims with clients/insurers/loss adjusters regularly

Work with clients to ensure efficient, prompt and smooth flow of claims handling and established processes are followed

Provide guidance to client as to claim process along with direction regarding likely outcome and timelines

Liaise with carriers and representatives throughout the claim process

Appropriately document conversations with clients and carrier representatives and updates all HUB computer systems and agency management systems when necessary

Ensure the accuracy of data in those systems

Answer basic coverage questions

Review and interpret policy language with the ability to propose coverage solutions in questionable/disputed situations

Accurate electronic filing of claims, as appropriate

Attend Critical Path, prospecting, stewardship and client meetings as requested, including participation in presentations

Works closely with Producers and other HUB personnel on claim matters for our clients, while adhering to HUB’s best practices and standard procedures

Stays abreast of changes in the insurance industry and other external conditions that may impact their clients

Travels on company business as required

Prepares reports for management as required

Attends industry related continuing education training and courses.

Performs other duties and projects as assigned

Work Experience Requirements

5+ years of commercial insurance claims experience, with a strong emphasis on client-side advocacy and carrier dispute resolution in an agency or broker firm

Demonstrated ability to challenge carrier coverage denials, reservation of rights letters, and adverse coverage positions across property, CGL, and specialty lines

Track record of achieving favorable coverage outcomes on complex claims through persistent advocacy, policy analysis, and strategic engagement with carriers and TPAs

Proven ability to work independently and collaboratively with a team

Strong analytical skills with the ability to identify coverage arguments, policy ambiguities, and contractual protections that support client recovery

Excellent oral & written communication skills, with the ability to clearly articulate coverage positions, challenge carrier arguments, and guide clients through complex claims

Proficiency with all MS Office Applications and claims management systems

Occasional travel

Education Requirements

Bachelor’s Degree Preferred

Licensing or Certification Requirements

Relevant Insurance licenses per state/regional statutes

Associate in Claims (AIC) or CPCU designation preferred

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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