Company Overview:
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.
Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.
We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.
Mission:
Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.
Position Type: Full-Time
Location: Alachua, FL (on-site Monday - Friday day shift)
Salary: $85,000 - $95,000
Travel: up to 25%
Position Overview:
The IT Systems Administrator serves as the dedicated, on-site technology leader for Strive Pharmacy's 503B outsourcing facility in Alachua, Florida. This is a high-impact, hands-on role at the intersection of information technology and pharmaceutical manufacturing compliance. The successful candidate will own the full IT infrastructure stack for the site while simultaneously acting as the primary technical owner for all GMP-regulated computerized systems — including the EMS, BMS, CMMS/CCMS, LIMS, and QMS.
Unlike a traditional systems administrator role, this position requires a deep understanding of FDA 21 CFR Part 11 electronic records requirements, GAMP 5 CSV principles, and the data integrity standards that govern a regulated pharmaceutical environment. The IT Systems Administrator partners directly with Quality, Engineering, Validation, and Operations leadership to ensure that every computerized system is validated, audit-ready, and operating in a continuous state of compliance.
Key Responsibilities:
GMP Computerized Systems Administration
- Serve as the site's primary technical owner and system administrator for all GMP-regulated computerized systems, including the EMS, BMS, CMMS/CCMS, LIMS, QMS and any EBR or MES platforms.
- Ensure all regulated systems maintain a Validated State in accordance with GAMP 5 guidelines; coordinate with Validation on system categorization and risk-based validation approaches.
- Maintain and manage Audit Trails, electronic signature configurations, and user access controls on all 21 CFR Part 11-regulated systems, ensuring records meet ALCOA+ standards.
- Support the CSV lifecycle: author or review URS, FDS, Configuration Specifications, and execute IQ/OQ protocols for new systems, upgrades, and patches.
- Manage the Periodic Review program for all validated computerized systems, ensuring scheduled reviews are completed on time and documented in accordance with SOPs.
- Participate in Change Control for all IT changes affecting GMP-regulated systems; complete IT impact assessments and ensure no unauthorized changes are made to validated systems.
Site IT Infrastructure & Network Management
- Support the on-site network architecture including LAN/WAN, VLANs, network segmentation between OT and IT environments, firewalls, DNS, DHCP, QoS, and ZTNA.
- Support and maintain networks; ensure network topology supports both office and manufacturing floor connectivity without compromising GMP system integrity.
- Support OT/IT network segmentation to isolate process control systems (BMS, EMS, SCADA, PLC networks) from corporate IT infrastructure, reducing cybersecurity risk to regulated manufacturing systems.
GMP Cybersecurity & Data Integrity
- Implement and maintain cybersecurity controls aligned with FDA cybersecurity guidance for pharmaceutical manufacturing environments; ensure patch management programs do not inadvertently invalidate GMP systems.
- Manage identity and access management (IAM) for all site systems using tools such as Okta, Windows Active Directory or Azure Active Directory; enforce RBAC and least-privilege principles across all GMP and non-GMP systems.
- Maintain secure, GMP-compliant BDR procedures for all regulated systems; document and periodically test recovery procedures as part of the BCP.
- Ensure all electronic records stored in GMP systems are protected against unauthorized modification, deletion, or access, in accordance with 21 CFR Part 11 and internal data integrity SOPs.
Cloud Infrastructure & SaaS Platform Management
- Administer and optimize cloud infrastructure systems used to support operations.
- Manage the full portfolio of SaaS and enterprise platforms including Google Workspace, Okta, pharmacy management systems, ERP, and any 503B-specific regulatory submission or track-and-trace tools.
- Support Evaluation of SaaS vendors for 21 CFR Part 11 readiness prior to procurement; assess and document vendor controls as part of the supplier qualification process.
End-User Support, Training & Onboarding
- Serve as the primary on-site IT support resource for all manufacturing, quality, engineering, and administrative staff.
- Provision and manage workstations, laptops, tablets, and mobile devices across macOS, Windows, and Linux environments using MDM tools such as Microsoft Intune, Addigy, or NinjaOne.
- Develop and deliver GMP-compliant IT system training for new employees.
- Maintain an accurate IT asset inventory covering all hardware, software licenses, and SaaS subscriptions; manage renewal cycles and ensure license compliance.
Automation, Scripting & Operational Efficiency
- Develop and maintain automation scripts to streamline IT operations.
- Utilize RMM/MDM platforms such as ConnectWise Automate, ConnectWise Control, NinjaOne, Addigy, or Microsoft Intune for centralized endpoint management and remote support.
- Identify and implement continuous improvement opportunities within IT operations to reduce manual effort, improve system reliability, and support the site's RTO and long-term growth objectives.
Required Qualifications:
- Demonstrated experience in a regulated GMP/healthcare IT environment. (Required)
- 5–8 years of progressive IT systems administration experience. (Required)
- Minimum 2–3 years of experience working in a GMP-regulated environment (pharmaceutical, biotech, medical device, or 503B outsourcing facility). (Required)
- Demonstrated hands-on experience administering computerized systems subject to 21 CFR Part 11 electronic records and electronic signatures requirements. (Required)
- Experience supporting or executing Computer System Validation (CSV) activities in a regulated pharmaceutical or life sciences environment. (Strongly Preferred)
- Prior experience as the primary or sole on-site IT resource for a manufacturing facility is a significant plus.
- Working knowledge of FDA 21 CFR Part 11 and its practical application to system configuration, audit trails, and access controls.
- Familiarity with GAMP 5 V-Model and computerized system risk categories.
- Understanding of data integrity principles as applied to electronic records in a pharmaceutical environment.
- Awareness of FDA guidance on cybersecurity for medical devices and pharmaceutical manufacturing, and ability to apply relevant principles to a 503B site.
- Understanding of Change Control processes in a GMP environment — specifically how to assess and document IT changes that may impact validated system states.
- Proficiency in managing Windows Server, Windows 10/11, macOS, and Linux operating systems in a mixed enterprise environment.
- Strong knowledge of networking protocols, TCP/IP, VLANs, firewall management, DNS/DHCP, and OT/IT network segmentation; experience with Fortinet, Arista, OPNsense, FreeBSD and/or Palo Alto preferred.
- Experience with virtualization platforms (VMware vSphere/ESXi, Proxmox) and server hardware management.
- Proficiency with identity and access management tools (Okta, Azure AD/Entra ID, Active Directory).
- Experience with endpoint management platforms (Microsoft Intune, NinjaOne, ConnectWise, or Addigy).
- Scripting/automation skills in one or more of: PowerShell, Python, Bash. Clojure, Elixir or Go experience is a plus.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Electrical Engineering, or a closely related field
- CompTIA Security+, Network+, or CySA+
- Cisco CCNP or equivalent network certification
- ISPE GAMP 5 training or equivalent computer system validation coursework
Work Environment: This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
Join Us in Making an Impact:
At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.
Benefits/ Perks:
Strive Pharmacy offers a comprehensive benefits package, including:
- Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
- Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
- Paid time off
- Sick time
- FSA and HSA options
- Parental leave
- 401(k) with employer matching
- Life insurance
- Vision and dental insurance
- Veterinary insurance
Culture:
Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace.
EEO:
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
