Top 384 Customer experience specialist Jobs in Gainesville, Ga

Marketing Automation Professional
KOKI HOLDINGS AMERICA LTD./METABO HPT —Braselton, GA
- Full-time
- Marketing
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Bilingual Continuous Improvement Specialist
Pete and Gerrys Organics LLC —Gainesville, GA
- $66,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Managed Care Billing Specialist
Journey —Cumming, GA
- Mid-level
- Communication skills
- Opportunities for advancement
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Claims Specialist II
Liberty Mutual —Suwanee, GA
- $61,000 - $113,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
2d
Professional Dog Groomer Part time Weekends only
Woof Gang Bakery & Grooming Braselton —Braselton, GA
- $25 - $40 an hour
- Weekends only
- Background check
- Mid-level
- Organizational skills
- Paid holidays
- Paid time off
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Purchasing Specialist
Lotus International Inc —Winder, GA
- $22 - $36 an hour
- Full-time
- Microsoft Excel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
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Sales Tax Specialist
Global Industrial —Buford, GA
- $22 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Research
- Health insurance
- 401(k)
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Veterinary Technician Specialist
Apalachee River Animal Hospital —Dacula, GA
- $34,000 - $42,000 a year
- Part-time
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
9d
Consumer Loan Professional
Mariner Finance —Cumming, GA
- $18 - $21 an hour
- Full-time
- Spanish
- English
- Office
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Environmental Health and Safety Specialist
Wagner Service Solutions, Inc —Buford, GA
- $55,000 - $60,000 a year
- Overtime
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
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Roofing Sales Specialist (Outside Sales)
Kaiser Siding and Roofing —Suwanee, GA
- $70,000 - $150,000 a year
- Full-time
- Computer literacy
- No experience needed
- Driver's License
- Paid training
- Health savings account
Quick Apply
11d
Licensed Sales Professional (LSP) - GA
Allstate —Georgia
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Suwanee, GA
- $18.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
1d
Customer Experience Specialist
Georgia Expo Manufacturing —Suwanee, GA
- From $60,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Operations Specialist - Dispatching
Mobile Communications America Inc —Gainesville, GA
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Customer Service Retention Specialist
Lee Matthews Agency, Inc. —Gainesville, GA
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule
Mansfield Energy —Gainesville, GA
- On call
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
After-Hours Logistics Specialist (2nd shift)
RXO, Inc. —Gainesville, GA
- Full-time
- Writing skills
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Medical Customer Care Specialist
Humane Society of Northeast Georgia —Gainesville, GA
- $15 - $17 an hour
- Weekends as needed
- Spanish
- Computer literacy
- High school diploma or GED
Customer Specialist - Part Time
CarMax —Gainesville, GA
- $15.50 - $23.30 an hour
- Part-time
- Microsoft Excel
- Dealership
- High school diploma or GED

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Marketing Automation Professional

KOKI HOLDINGS AMERICA LTD./METABO HPT -
Braselton, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Performance dashboard reports
Vendor relationship building
Marketing project management
Digital resource management
Strategic management
Customer behavior analysis
Project management experience in technology
Tooling
Digital asset management
Dashboard creation
Marketing company internal data
Operations transformation
Global team management
Change management
Bachelor's degree
Customer website behavior analysis
Leading team collaboration initiatives
Digital asset management systems
Agile
Marketing analytics
CRM system proficiency
International corporation experience
AI-driven automation
Marketing operations
Cross-functional team management
Process management
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Stakeholder management

Full Job Description

Koki Holdings is seeking an experienced Marketing Automation Professionalto join its global Marketing organization. Reporting within the Marketing function, this pivotal role is responsible for shaping and executing sustainable, innovative marketing processes, concepts, and systems that align with the company’s brand strategy and support the global organization. Acting as a strategic connector across functions, this position bridges marketing business needs with key internal stakeholders, driving operational excellence, process standardization, and brand growth. This is a high-impact role with significant cross-functional exposure and the opportunity to influence global marketing effectiveness and organizational success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Leadership

Define and drive global marketing strategies, processes, and technology initiatives that align with the KOKI Group's vision and business objectives.
Shape the roadmap for marketing transformation, digital engagement, automation, and AI adoption.
Champion customer-centric marketing practices, set-up mechanics and continuous improvement across global markets.

Customer Experience & Digital Engagement

Design, implement, and optimize customer-facing digital experiences, focusing short-term on marketing engagement and activation platforms and furthermore building frameworks for engaging websites, portals, self-service tools and AI-enabled solutions,
Lead customer journey mapping initiatives to improve engagement and conversion across all digital touchpoints.
Ensure a consistent and seamless customer experience across regions and channels and align globally.
Translate customer, commercial, and marketing requirements into scalable digital solutions.

Marketing Technology, Automation & AI

Identify, evaluate, and implement innovative marketing technologies, automation platforms, and AI-driven solutions.
Lead integration efforts between CRM systems, marketing automation tools, customer portals, analytics platforms, and digital engagement tools.
Drive personalization, automation, and self-service capabilities that improve customer and user experiences.

Marketing Process & Business Transformation

Partner with Sales Business Units (SBUs) and regional Marketing teams to streamline and enhance global marketing processes, including improvement of recently launched Go-to-Market (GTM) process and execution.
Identify opportunities to improve efficiency, simplify workflows, and standardize operations globally.
Develop and implement best practices, governance models, and operating procedures.
Explore emerging technologies and recommend solutions that support business growth and operational efficiency.

Global Systems & Standardization

Lead the development, implementation, and optimization of global marketing systems and platforms, including Digital Asset Management (DAM) and customer engagement tools.
Establish standardized processes, data governance, and system utilization practices across all regions.
Ensure alignment between global standards and regional business requirements.
Support regions with trainings and regular consultancy

Project management & Stakeholders & Vendor Management

Foster strong partnerships with regional marketing teams, Sales, IT, Product Management, Customer Service, and executive stakeholders.
Drive alignment, communication, and collaboration across global and regional organizations and teams.
Manage relationships with external agencies, technology vendors, consultants, and implementation partners and steer budgets accordingly

Data Analytics & Performance Management

Develop KPIs and reporting frameworks to measure customer engagement, marketing effectiveness, process efficiency, and platform adoption.
Leverage analytics and customer insights to inform decision-making and prioritize enhancements.
Present project outcomes, ROI, and strategic recommendations to leadership.

QUALIFICATIONS:

Bachelor's degree in Marketing, Business, Technology, Digital Experience, or related field.
5+ years of experience in Marketing Operations, Digital Experience, Marketing Technology, Customer Engagement, Business Transformation, or related disciplines.
Experience leading global, cross-functional transformation initiatives.
Expertise in marketing automation, CRM platforms, Digital Asset Management (DAM), customer engagement tools, and analytics platforms.
Experience with AI applications, workflow automation, and digital customer experience solutions.
Strong project management, stakeholder management, and change management capabilities.
Establish Dashboards and KPIs for the dedicated indicatives and platform effectiveness, analyze user behaviour.

Potential Additional Qualifications

Customer Journey Mapping
UX/UI Fundamentals
Customer Portal Management
CRM and MarTech Platforms
AI-Powered Customer Engagement Tools
Digital Analytics (GA4, Adobe Analytics, Power BI, etc.)
Agile Project Management

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

KHA conforms with the American Disabilities Act (ADA).

The work environment is consistent with normal office conditions.

Job Type: Full-time

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color,

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in gainesville, ga

Marketing Automation Professional

Bilingual Continuous Improvement Specialist

Managed Care Billing Specialist

Claims Specialist II

Professional Dog Groomer Part time Weekends only

Purchasing Specialist

Sales Tax Specialist

Veterinary Technician Specialist

Consumer Loan Professional

Environmental Health and Safety Specialist

Roofing Sales Specialist (Outside Sales)

Licensed Sales Professional (LSP) - GA

Bilingual Customer Service Specialist (Spanish)

Customer Experience Specialist

Customer Operations Specialist - Dispatching

Customer Service Retention Specialist

Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule

After-Hours Logistics Specialist (2nd shift)

Medical Customer Care Specialist

Customer Specialist - Part Time

I want to receive the latest job alert for customer experience specialist in gainesville, ga

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