Top 67 Customer service Jobs in Gainesville, Ny

Customer Account Specialist
Astronics —East Aurora, NY
- $28 - $32 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Employee stock purchase plan
5d
Customer Service Associate I
Dollar Tree —Warsaw, NY
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Representative II - Batavia, NY
Maximus —Batavia, NY
- $18.00 - $20.50 an hour
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Experience Agent - Team Lead
Tompkins Financial Corporation —Batavia, NY
- $22 - $25 an hour
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
- Free parking
- Profit sharing
Customer Experience Agent
Tompkins Financial Corporation —Batavia, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
- Free parking
- Profit sharing
14d
Customer Service Associate I
Family Dollar —Perry, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
On-Call Customer Experience Agent
Tompkins Financial Corporation —Batavia, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
- Referral program
Customer Success Manager
Disguise Technologies Ltd —York, NY
- $95,000 - $110,000 a year
- Hybrid work
- English
- Mid-level
- Travel
Quick Apply
Dental Front Desk Receptionist
Genesee Dental, PC —Batavia, NY
- $18 - $20 an hour
- Full-time
- Private practice
- Dental office
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Logistics Dispatcher
Heidelberg Materials —Pavilion, NY
- $22 - $26 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
Guest Services Coordinator
Jellystone Park of Western New York —North Java, NY
- $16 an hour
- Seasonal
- Ability to walk for extended periods
- Computer literacy
- Office
- Wellness program
- Referral program
Quick Apply
Client Service Manager
Gallagher —Attica, NY
- $40,500 - $61,000 a year
- Mid-level
- High school diploma or GED
- 1 year
Client Service Director
Gallagher —Batavia, NY
- $100,000 - $167,000 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
Customer Service Representative
Livingston Insurance Agency, Inc. —Geneseo, NY
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Organizational skills
- Paid training
- 401(k)
Quick Apply
14d
Pharmacy Customer Service Associate
Walgreens —Dansville, NY
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Consumer Services Coordinator
Valethi Technologies LLP —East Aurora, NY
- $17 - $18 an hour
- Contract
- High school diploma or GED
- Warehouse
- Warehouse experience
Quick Apply
8d
Assistance Customer Service Representative
Livingston Insurance Agency, Inc. —Geneseo, NY
- $17 - $18 an hour
- Part-time
- Computer literacy
- Office
- Administrative experience
- On-the-job training
Quick Apply
14d
On-Demand Front Desk Associate - Corporate Fitness
Kinema Fitness —East Aurora, NY
- $30 an hour
- Part-time
- Hospitality
- CPR Certification
- Front desk
Quick Apply
2d
Associate Client Manager
Gallagher —Batavia, NY
- $51,000 - $76,500 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
Commercial Lines Team Lead
Gallagher —Batavia, NY
- $77,000 - $128,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree

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Customer Account Specialist

Astronics -
East Aurora, NY

Apply Now

Job Details

Full-time
$28 - $32 an hour
5 days ago

Benefits

Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Join our team as a Customer Account Specialist

We are seeking a dedicated and detail-oriented Customer Account Specialist to join our team and help us provide world-class support to our customers. If you enjoy creating positive customer experiences, solving problems, and being a key driver for customer satisfaction, this is your opportunity to thrive in a fast-paced, team-oriented environment. This role requires a comprehensive grasp of company systems, services, policies, and customer service protocols, alongside the ability to navigate complex customer interactions with professionalism. Due to the depth and breadth of tasks involved, the learning curve for mastering the core aspects of this position typically spans over two years. This period provides new team members the opportunity to gain the hands-on expierences and nuanced understanding required to provide exceptional service to a diverse customer base effectively.

What You’ll Do:

Serve as the primary point of contact for customers, addressing inquiries professionally via phone, email, and customer portals.
Process price quotes, accept and manage new orders, and provide consistent updates to customers regarding timelines and delivery.
Efficiently and professionally investigate and resolve customer concerns, including technical issues and delivery challenges, while identifying complex cases or escalations requiring further review and seamlessly transferring them to supervisors or senior team members.
Foster positive relationships and trust with customers to encourage loyalty and retention.
Work closely with internal departments (Sales, Planning, Purchasing, Engineering, Production, Shipping) to fulfill customer needs and ensure exceptional service.
Support process optimization initiatives, provide feedback to leadership, and contribute to efforts that enhance productivity and customer satisfaction.
Maintain customer databases, update records, and ensure order accuracy using company systems.

What You’ll Bring:

Education: High School Diploma or GED required, a college degree is a plus.
Prior experience in customer service, sales, or account management (inside sales preferred).
Manufacturing expperience preferred
Team player with problem solving skills and adaptability to a variety of customer needs.
Strong organizational and multitasking abilities.
Proficiency with basic computer programs.

Why You’ll Love Working Here:

Our Environment:

Flexibility that works: 9/80 schedule with every other Friday off
Competitive rewards: Benefits start the first of the month after hire, quarterly bonus tied to company profitability, 401(k) with 3% company contribution, Employee Stock Purchase Plan, paid holidays (including a full Christmas week shutdown), and comprehensive health/vision/dental coverage.
Work on-site in an engaging, team-oriented office environment.
Contribute directly to innovations that push the boundaries of aerospace technology.

Compensation & Benefits:

Base salary: $28-32/hr, influenced by several factors including experience, skill set, education, certifications, market conditions, and business needs.
Astronics LSI offers a comprehensive benefits package, including:
- Health & Well-being: Health, dental, vision, disability, life insurance, FSA, HSA, and additional voluntary coverage options.
- Financial Security: 401K & Employee Stock Purchase Plan.
- Work-Life Harmony: Employee Assistance Program and a culture that promotes work-life balance.
Due to federal contract obligations, this position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee’s authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.

Additional Considerations:

An offer of employment is contingent on successfully passing a drug test and background check
Ability to read, write and comprehend simple instructions and correspondence.
While performing the duties of this job, the employee is continually required to stand, walk, sit, use hands and arms to pull handles and push buttons and reach objects. Requirements may also include repetitive motions, climbing, balancing, stooping, bending, reaching, kneeling, crouching or crawling.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Astronics LSI is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected]; or call: 716-655-0800. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Ready to Soar?

Apply Today! Make an impact, build strong relationship and grow your skills in a supportive and dynamic environment that values exceptional customer service!

Apply Now

Refine Your Search

customer service jobs in gainesville, ny

Customer Account Specialist

Customer Service Associate I

Customer Service Representative II - Batavia, NY

Customer Experience Agent - Team Lead

Customer Experience Agent

Customer Service Associate I

On-Call Customer Experience Agent

Customer Success Manager

Dental Front Desk Receptionist

Logistics Dispatcher

Guest Services Coordinator

Client Service Manager

Client Service Director

Customer Service Representative

Pharmacy Customer Service Associate

Consumer Services Coordinator

Assistance Customer Service Representative

On-Demand Front Desk Associate - Corporate Fitness

Associate Client Manager

Commercial Lines Team Lead

I want to receive the latest job alert for customer service in gainesville, ny

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