Top 16 Patient access coordinator Jobs in Gainesville, Va

Patient Access Coordinator
OrthoVirginia Inc —Manassas, VA
- $18.47 - $27.70 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Communication skills
Quick Apply
7d
Patient Access Coordinator
CCRM Fertility —Vienna, VA
- $25 - $27 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health savings account
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Front Office Coordinator
Pivot Physical Therapy —Chantilly, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Intake Coordinator - Sterling, VA
Local Infusion —Sterling, VA
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
14d
Patient Care Coordinator
Premier Pediatric Therapy Source —Annandale, VA
- $23 - $27 an hour
- Full-time
- Background check
- Current TB test
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Medical Receptionist - PCSC
Columbia Mental Health —Fairfax, VA
- $19 - $21 an hour
- Full-time
- CPR Certification
- BLS Certification
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
13d
Clinic Care Coordinator
Columbia Mental Health —Reston, VA
- $20 - $22 an hour
- Full-time
- CPR Certification
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Unit Coordinator (FT, PT, Pool/PRN)
Connections Health Solutions —Leesburg, VA
- $24.00 - $26.91 an hour
- Part-time
- Background check
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
PRN Admissions Coordinator (Overnight/Weekend Shift)
North Spring Behavioral Healthcare —Leesburg, VA
- $32 - $35 an hour
- Weekends as needed
- Background check
- Psychiatry
- Pass drug screening
Quick Apply
LPN- Intake Coordinator
Sentara Northern Virginia Medical Center (legal name: Potomac Hospital Corporation of Prince William) —Woodbridge, VA
- Full-time
- Nursing
- Mid-level
- LPN
- 403(b) matching
- Paid parental leave
Quick Apply
8d
Customer Experience Coordinator - Leesburg, VA
Career Page Only —Leesburg, VA
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Patient Coordinator
Ivy Rehab Network —Chantilly, VA
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
3d

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Patient Access Coordinator
OrthoVirginia Inc —Manassas, VA
Provides exceptional patient service by answering, responding, and requeuing or transferring a high volume of incoming calls from patients, and other callers.
$18.47 - $27.70 an hour
Quick Apply
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Patient Access Coordinator

OrthoVirginia Inc -
Manassas, VA

Quick Apply

Job Details

Full-time
$18.47 - $27.70 an hour
7 days ago

Qualifications

Employee relationship building

Full Job Description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

The Patient Access Coordinator- Clinical position is responsible for assisting patients and outside source callers with enhancing clinic team accessibility and issue resolution. Provides exceptional patient service by answering, responding, and requeuing or transferring a high volume of incoming calls from patients, and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate patient information and call details, resolves issues when applicable, and routes calls to clinic staff appropriately.

Job-Specific Responsibilities

Answers incoming calls promptly and professionally, delivering exceptional customer service.
Clarifies caller inquiries and determines the most appropriate course of action to meet the customer's needs.
Utilizes designated call queues and transfer protocols to ensure efficient call resolution.
Adheres to assigned work schedules as directed by the Manager.
Verifies necessary information prior to office visit (e.g. previous physician visits, imaging such as x-rays etc.) as appliable.
Maintains familiarity with clinic team/provider schedules and extensions to relay accurate information to patients.
Assesses when issues require escalation for immediate or time sensitive attention following established workflows.
Resolve patient requests in a timely manner to minimize the need for call transfers.
Monitors OVC Rx Refills voicemails inbox and processes messages according to standard workflow.
Adapts to changes such as phone system upgrades or schedule changes without disrupting workflow.
Performs other related duties as assigned.

JOB REQUIREMENTS

Experience/Education/Certifications:

High School diploma or equivalency highly preferred. Applicable work experience may be substituted for educational requirements.
1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.
Demonstrates priority for excellent customer service and positive patient experience.
Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred.
Proven ability to promote teamwork and collaboration.

Knowledge/Skills/Abilities:

Ability to maintain excellent customer service relationships with referral sources, patients, physicians and peers.
Demonstrates ability to make sound judgments.
Dependable and able to arrive to work on time and access system prior to start time to ensure equipment functioning appropriately.
Understands the need to adjust work location for flexibility or phone coverage.
Willing to adhere to company expectations and policies regarding professional work environment and customer support.
Demonstrates professional integrity by being honest, reliable and respectful.
Proven team player and willingness to work in a fast-paced team environment.
Excellent listening and communication skills to fully support patients.
Take pride in their work and maintain a positive attitude.
A willingness to help others as needed and promotes a team environment emphasizing a positive patient experience.

Compensation Range for this position:

$18.47 - $27.70

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

Quick Apply

Refine Your Search

patient access coordinator jobs in gainesville, va

Patient Access Coordinator

Patient Access Coordinator

Front Office Coordinator

Intake Coordinator - Sterling, VA

Patient Care Coordinator

Medical Receptionist - PCSC

Clinic Care Coordinator

Unit Coordinator (FT, PT, Pool/PRN)

PRN Admissions Coordinator (Overnight/Weekend Shift)

LPN- Intake Coordinator

Customer Experience Coordinator - Leesburg, VA

Patient Coordinator

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