Top 2 Phone operator Jobs in Gainesville Fl

Contact Center Agent | Call Center | Part-Time | Variable
UF Health —Gainesville, FL
- Part-time
- Administrative experience
- High school diploma or GED
- Computer skills

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Contact Center Agent | Call Center | Part-Time | Variable
UF Health —Gainesville, FL
Experience working with multi-line telephone systems preferred. One (1) year of experience working with computers in a customer service or clerical office…

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Switchboard Operator - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
This position involves screening for patient information; digital paging; public address announcements; answers, communicates and documents emergent calls;…
12d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.

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Contact Center Agent | Call Center | Part-Time | Variable

UF Health -
Gainesville, FL

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Job Details

Part-time

Qualifications

High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Overview: The Contact Center Agent position works within a structured environment requiring sharp attention to detail, the ability to focus and maintain a calm demeanor under pressure. This position delivers excellent customer service while providing information to patients, hospital, faculty, staff and other health care providers in a 24/7 high volume operator call center environment. The position will perform a variety of tasks including, intake triage and activating hospital emergency codes and alerts ( Code Blue/SWAT/Stemi Alerts) and priority notifications based on knowledge of administrative protocols and UF Health policies and procedures. Qualifications:

Minimum Education and Experience Requirements

High school diploma or equivalent required.
One (1) year of experience working with computers in a customer service or clerical office environment required. This requirement may be substituted with an Associate’s degree.
Strong verbal and written communication skills required.
Previous experience as a 911 operator, hospital operator, or call center representative preferred, particularly in a healthcare-related environment.
Experience working with multi-line telephone systems preferred.
Demonstrated ability to use computer systems with a high degree of accuracy and efficiency.
Proficiency in using multiple computer applications simultaneously.
Ability to remain calm, professional, and effective when working under pressure or responding to emergency, critical, or unusual situations.
Ability to communicate clearly and effectively with patients, callers, and healthcare professionals.
Demonstrated ability to multitask, recognize and respond to changing priorities, and make timely and accurate decisions.
Ability to work independently with minimal direct supervision.
Ability to speak and hear clearly and effectively perform the essential functions of the position.
Ability to manage stress appropriately in a fast-paced environment.
Working knowledge of medical terminology preferred.

Motor Vehicle Operator Designation

Employees in this position will not operate vehicles for an assigned business purpose.

Licensure, Certification, or Registration

None required.

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phone operator jobs in gainesville fl

Contact Center Agent | Call Center | Part-Time | Variable

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Explore jobs in cities nearby

I want to receive the latest job alert for phone operator in gainesville fl

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Minimum Education and Experience Requirements

Motor Vehicle Operator Designation

Licensure, Certification, or Registration

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