Job Category:
Allied Health, Clinical Support
Work Shift/Schedule:
12 Hr Morning - Evening
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
A non-licensed, staff member who is trained to be flexible in a variety of nursing support and transport duties. Performs a variety of clinical tasks including, but not limited to nursing units, cleaning and stocking of patients rooms and other unit areas, and direct patient care within the scope of defined practice. Functions under the direct supervision of the shift primary nurse. Cares for patients in the adolescent, adult, and geriatric age groups. Performs clinical duties in accordance with population specific guidelines and adheres to National Patient Safety Goals as outlined in policy and procedures.
Licensure or other certifications: CCHT certification (for dialysis unit only).
Educational Requirements: High School Diploma, GED, or high school transcript showing completion of at least the sophomore level of high school.
Minimum Experience: One year previous experience as a nursing assistant, patient care technician, or unit assistant is required. ***Nursing students who have successfully completed Foundations of Nursing are eligible without previous experience.
1. I Show Vulnerability when I:
trust others and assume positive intent.
am emotionally accessible and transparent without hidden agendas.
acknowledge weaknesses and accept responsibility for mistakes.
am comfortable saying “I don’t know” and asking for help.
seek and accept feedback in a non-defensive manner.
forgive others and give the benefit of the doubt.
2. I Display Empathy when I:
seek to know others on a deeper level.
work to ensure others feel included.
accept others for who they are without judgment.
show concern for the well-being and challenges of others.
consider the human impact before making decisions.
3. I Demonstrate Courage when I:
do not hold back on anything that needs to be said.
do the right thing even when that is difficult.
speak my own truth, even when that means standing alone.
address potential conflict quickly and directly.
commit to seeing a difficult conversation through to the end.
4. I Demonstrate Radical Listening when I:
seek to understand the other person’s viewpoint first, before expressing my own viewpoint.
listen for the unsaid.
ask questions to confirm understanding.
accept others’ perceptions as their truth.
take action to help others feel fully heard and seen.
pursue as many different viewpoints as possible and embrace the bearer of bad news.
5. I Promote Teamwork when I:
treat others in a respectful manner, regardless of their position, identity, and background.
encourage and support my coworkers.
value and acknowledge others for their contributions to the success of the team and NGHS.
put the good of the team and NGHS first.
strive to find common ground to solve problems for the good of NGHS.
cut across boundaries to get things done.
6. I Hold Others Accountable when I:
provide clear, consistent, and frequent communication about what is most important.
clarify what is less important to establish clear priorities.
help others see their blind spots.
look for every opportunity to provide reinforcing feedback.
provide immediate and actionable corrective feedback.
7. I Strive for Continuous Improvement when I:
hold myself personally responsible to seek improvements every day.
experiment regularly with new ideas and approaches.
demonstrate initiative and perseverance to overcome obstacles and resistance to change.
embrace mistakes and pivot quickly if a new approach fails.
seek to always be better tomorrow than today.
Quest: Demonstrates/utilizes Quest tools in department.
Talent Development: Coaches and develops staff.
Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.
Productivity: Meets productivity expectations.
Regulatory Compliance: Ensures department’s compliance with all regulatory, DNV, mandatory education, and similar requirements.
Identifies unit/department level goals that align with the organization's Key Performance Indicators.
If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI.
Good interpersonal skills
Physical ability to push/pull patients
Adaptable in changing situation and work assignments
Able to accept direction from professional nursing staff, and perform basic technical skills and procedures
Bi-lingual basic language skills preferred
Obtains and reports basic patient physiological data (such as vital signs, weight, skin condition, color, and character of urine and stool).
Utilizes proper body mechanics, provides for positioning, mobility hygiene, ADL, and/or comfort needs according to procedure and direction.
Monitors p.o. intake and urine output, recording amount on appropriate forms.
Promptly identifies and reports physical and mental status changes to licensed staff assigned to the patient.
Organizes patient care and sets appropriate priorities by implementing physician and nursing orders within prescribed time frames.
Performs therapeutic procedures within the parameters of the job description; reporting patients response to supervising nurse.
Makes frequent rounds to patients room in addition to responding without prompting to patient call lights, instituting appropriate actions.
Orients patient/family/Significant other to unit & room. Greets patient & family in a positive pleasant manner with each encounter.
Explains procedure or care to be provided to patient prior to start of procedure.
Accurately & timely records patient data and forwards to supervisory staff within established time frames.
Attains proficiency with all required IT systems to support the clinical staff & accurate documentation of patient care.
Answers the telephone in a polite and courteous manner. Screens and refers all calls appropriately to ensure accurate communication. Refers all calls to leave orders for patient care to licensed staff. Relays telephone, verbal, and written requests accurately to the appropriate individual (s).
Places reports (ie:, x-ray, etc.) in patient’s chart or insures reports are sent to appropriate units.
Contributes to patient safety by: Utilization of Universal Precautions for all patients and appropriate use of personal protective equipment. Careful adherence to NGHS Hand Hygiene policy. Providing a safe patient environment (i.e. call light within reach, side-rails up, etc.) Obtaining and restocking isolation supplies for patients on Infection Precautions. Completing and documenting equipment cleaning responsibilities as well as maintaining properly functioning equipment. Promptly reports equipment issues to charge nurse.
Distributes linen and ice to patients as needed in addition to frequently offering refreshments as patient’s diet permits.
Replaces telemetry batteries as needed.
Performs patient transport functions as needed by the unit.
Cleans and restocks.
Changes out sharps containers located in patient rooms when containers are two-thirds full.
Replaces glove boxes and disinfectant wipes in patient rooms.
Prepares room for new admissions. (make sure PPE is stocked, bed is turned down and any appropriate supplies or equipment is available for the incoming patient).
Participates in staff meeting with no more than two absences per year.
Reads and responds to e-mails in timely manner.
Exhibits flexibility in scheduling to meet department staffing needs.
Completes unit specific and annual competency assessment requirements within specific timelines.
Weight Lifted: Up to 50 lbs, Frequently 31-65% of time
Weight Carried: Up to 20 lbs, Frequently 31-65% of time
Vision: Moderate, Frequently 31-65% of time
Kneeling/Stooping/Bending: Frequently 31-65%
Standing/Walking: Frequently 31-65%
Pushing/Pulling: Frequently 31-65%
Intensity of Work: Frequently 31-65%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
