Top 153 Client services coordinator Jobs in Gaithersburg, Md

Residential Services Coordinator (mk901gwd)
Dreyfuss Management —Capitol Heights, MD
- $25 an hour
- Weekends as needed
- Background check
- Hospitality
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
4d
Client Experience Coordinator - Must Love Dogs
DogiZone —Rockville, MD
- $18 an hour
- Full-time
- Background check
- In-person
- 1 year
- Paid training
- Health insurance
Quick Apply
Dining Services Coordinator
National Lutheran Communities & Services —Rockville, MD
- $25 - $30 an hour
- Full-time
- Hospitality
- Basic math
- English
- 403(b) matching
- Disability insurance
Quick Apply
Client Service Coordinator
Boland Trane Associates Inc & Boland Trane Services Inc —Gaithersburg, MD
- $19.23 - $24.04 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Resident Services Coordinator
The Grandview by Erickson Senior Living —Bethesda, MD
- $54,940 - $70,000 a year
- Mid-level
- Geriatrics
- Health insurance
- Dental insurance
11d
Education Program and Member Services Coordinator
AMERICAN ASSOCIATION FOR JUSTICE —Washington, DC
- $53,800 - $64,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
- Paid holidays
- Health insurance
Service Coordinator
Comcast Corporation —Laurel, MD
- $20.21 - $30.31 an hour
- Overtime
- Mid-level
- High school diploma or GED
Service Coordinator 2
Convergint Technologies LLC —Columbia, MD
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
12d
Administrative Services Coordinator II - Behavioral Psychology
Kennedy Krieger Institute —Columbia, MD
- $45,059.66 - $75,603.63 a year
- Full-time
- Research
- Mid-level
- Office
Transportation Services Coordinator | Driver (Full Time)
National Lutheran Communities & Services —Rockville, MD
- $22 - $26 an hour
- Full-time
- Clean driving record
- Driver's License
- Reliable transportation
- 403(b) matching
- Disability insurance
Quick Apply
Patient Service Coordinator MAS
MedStar Health —Silver Spring, MD
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
12d
Front Desk Medical Receptionist - Patient Service Coordinator
Watkins Mill ASC —Gaithersburg, MD
- $22.00 - $25.50 an hour
- Full-time
- Surgery
- English
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator MHUC
MedStar Health —Rockville, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
Export Logistics & Customer Service Coordinator
Jobs in USA LLC —Columbia, MD
- $62,000 - $68,000 a year
- Full-time
- Oracle
- Mid-level
- 3 years
Quick Apply
Workplace Services Coordinator
CrowdStrike —Arlington, VA
- $27 - $43 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Administrative Services Coordinator - CASSI - Patuxent
Kennedy Krieger Institute —Columbia, MD
- $40,043.12 - $66,204.53 a year
- Full-time
- Sales
- Maintenance
- Mid-level
3d
Amenity Services Coordinator
The Building People —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- Background check
- Customer service
- Data analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
3d
Patient Services Coordinator II
Howard University —Washington, DC
- $56,363 - $62,000 a year
- Full-time
- Dental office
- HIPAA
- Mid-level
- 403(b) matching
- Commuter assistance
3d
Client Experience Coordinator
dancker —Capitol Heights, MD
- $60,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Account Coordinator - Client Services (Contingent)
Altarum —Silver Spring, MD
- $42,640.00 - $53,726.40 a year
- Full-time
- Hybrid work
- Customer service
- High school diploma or GED
- Business development
- AD&D insurance
- Paid holidays
8d

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Residential Services Coordinator (mk901gwd)

Dreyfuss Management -
Capitol Heights, MD

Quick Apply

Job Details

Full-time
$25 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Property management tools
Yardi
High school diploma or GED
Driver's License
Productivity software
Customer information system software

Full Job Description

Dreyfuss Management LLC is a well-established Property Management firm that is looking for an experienced Residential Services Coordinator for a multi-family apartment community located in Seat Pleasant, MD. You will support the property in a variety of ways including residential correspondents, work orders, leasing, pest control requests, etc. while following all regulatory requirements and company policies and procedures, including all elements of Fair Housing. You will collaborate closely with the entire team to provide exceptional customer service to residents and vendors.

The Residential Services Coordinator is responsible for supporting all aspects of leasing, resident relations, administrative operations, and maintenance coordination within the community. This position serves as a key liaison between prospective residents, current residents, maintenance personnel, vendors, and management to ensure a high level of customer service, operational efficiency, occupancy performance, and resident satisfaction.

The ideal candidate is highly organized, customer-focused, proactive, and capable of managing multiple priorities while maintaining accurate records and exceptional communication.

Essential Responsibilities

Leasing & Marketing

Lease apartment homes in accordance with company policies and Fair Housing guidelines.
Conduct property tours and effectively present community amenities and features to prospective residents.
Respond promptly and professionally to inquiries via phone, email, websites, social media, and other marketing channels.
Process rental applications, verify required documentation, and conduct credit and background screenings.
Maintain and manage Yardi Voyager, CRM, RentCafe, and all lead-management systems.
Review and process all new leasing leads daily and follow up with prospects to maximize occupancy.
Prepare lease documents, renewal packages, and move-in paperwork.
Conduct move-in orientations and assist with resident onboarding.
Maintain waiting lists and perform follow-up communications with prospective residents.
Conduct monthly market surveys and monitor competitive properties.
Ensure marketing materials, online advertisements, website content, and social media platforms remain accurate and current.
Plan, coordinate, and promote resident and community events.

Resident Services & Retention

Serve as a primary point of contact for resident questions, concerns, and service-related issues.
Deliver professional, courteous, and responsive customer service.
Build positive relationships with residents and promote resident retention initiatives.
Conduct resident satisfaction calls and follow-ups after maintenance requests, move-ins, and significant interactions.
Proactively communicate with residents regarding service updates, maintenance schedules, and community information.
Document resident concerns and escalate issues requiring management attention.
Assist in resolving resident concerns before they escalate.
Participate in resident engagement activities and retention programs.

Maintenance Coordination & Work Order Management

Monitor maintenance requests and work orders from initiation through completion.
Coordinate with the maintenance team regarding open, delayed, or recurring service requests.
Follow up with residents to confirm satisfactory completion of maintenance work.
Assist with scheduling resident access for maintenance services when necessary.
Help ensure work orders are properly documented and closed accurately.
Identify trends in maintenance issues and communicate concerns to management.
Maintain inspection forms and documentation.
Assist with scheduling vacant units for renovation, refurbishment, and occupancy readiness.
Ensure residents are notified when repairs require ordered parts or extended completion timelines.

Property Operations & Administration

Maintain accurate resident, leasing, financial, and property records.
Perform public area inspections, move-in inspections, move-out inspections, and final inspections.
Collect rents, post payments, and assist with delinquency management.
Prepare late notices, notices to pay rent, and other resident communications.
Audit rent rolls, delinquency reports, vacancy reports, and related operational reports.
Maintain resident files, office files, and electronic records.
Assist with legal proceedings, eviction scheduling, and attorney communication as directed by management.
Support purchase order procedures and inventory management.
Order office supplies within approved budget guidelines.
Assist with required daily, weekly, and monthly reporting.
Maintain confidentiality of resident, employee, and company information.
Perform special projects and other duties as assigned by management.

Qualifications Required

High school diploma or equivalent.
Minimum of one (1) year of leasing, property management, customer service, hospitality, or residential housing experience.
Strong customer service and communication skills.
Excellent organizational and time-management abilities.
Ability to manage multiple priorities and follow tasks through to completion.
Strong attention to detail and accurate recordkeeping.
Proficiency with Microsoft Office applications.
Ability to work independently and collaboratively within a team environment.
Yardi CRM Voyager experience required.
Must have a valid driver’s license and own personal vehicle.

Preferred

Associate's or Bachelor's degree.
Experience with Yardi Voyager, CRM, RentCafe, or similar property management software.
Knowledge of Fair Housing regulations.
Previous multifamily property management experience.
Experience coordinating maintenance operations or work-order systems.

Key Performance Metrics

Success in this position will be measured by:

Occupancy and leasing performance.
Lead response and conversion rates.
Resident satisfaction and retention.
Timely resolution of resident concerns.
Reduction of aging maintenance work orders.
Accurate work-order tracking and closeout.
Rent collection and delinquency management.
Accuracy and completeness of documentation.
Professionalism, teamwork, and customer service.

Core Competencies

Customer Service
Leasing & Sales
Resident Relations
Communication
Organization
Accountability
Problem Solving
Follow-Through
Time Management
Teamwork
Attention to Detail
Maintenance Coordination

Physical Requirements

Ability to work in an office and residential community environment.
Ability to walk the property, inspect apartment homes, and access common areas.
Ability to occasionally work evenings, weekends, or resident events as needed.
Ability to sit, stand, walk, and use office equipment for extended periods.

Reporting Structure

Reports To: Property Manager
Works Closely With: Maintenance Team, Property Management Team, Regional Management, Vendors, Prospective Residents, and Current Residents.

Dreyfuss Management LLC offers competitive wages based on experience and bonus programs in addition we offer an excellent benefit package that includes health insurance, dental and vision insurance and retirement plans.

Please visit our website at www.dreyfuss.net

Pay: $25.00 per hour

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator jobs in gaithersburg, md

Residential Services Coordinator (mk901gwd)

Client Experience Coordinator - Must Love Dogs

Dining Services Coordinator

Client Service Coordinator

Resident Services Coordinator

Education Program and Member Services Coordinator

Service Coordinator

Service Coordinator 2

Administrative Services Coordinator II - Behavioral Psychology

Transportation Services Coordinator | Driver (Full Time)

Patient Service Coordinator MAS

Front Desk Medical Receptionist - Patient Service Coordinator

Patient Service Coordinator MHUC

Export Logistics & Customer Service Coordinator

Workplace Services Coordinator

Administrative Services Coordinator - CASSI - Patuxent

Amenity Services Coordinator

Patient Services Coordinator II

Client Experience Coordinator

Account Coordinator - Client Services (Contingent)

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