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Internal Communications Manager

US House of Representatives -
Washington, DC

Apply Now

Job Details

Full-time
$108,762 - $120,960 a year
1 day ago

Qualifications

Content project management
Digital campaign management
Content creation for professionals
Technical writing
Newsletters (communication methods)
Managing projects
Content strategy alignment

Full Job Description

Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to the public

Duties

Job Summary:

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 800 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

The Internal Communications Manager plays a critical role in bringing the CAO's strategic vision to life through compelling internal communications that connect CAO employees to the organization's purpose and priorities. This role serves as a trusted communications partner with the Communications Chief, CAO Human Resources, and CAO senior leadership.

Reporting to the Chief Communications Officer, the Manager will oversee the day-to-day strategy, management, and continuous improvement of the CAO's employee communications, editorial planning, intranet site, and communications analytics. This role will collaborate with stakeholders on long-term communications projects that support the CAO's strategic goals and translate complex organizational priorities into clear, engaging content.

Primary Duties/Responsibilities:

Develops, composes, and executes comprehensive communications plans to support the CAO strategic initiatives and other organizational goals.
Collaborates with stakeholders to identify opportunities for new communications initiatives.
Draft newsletters and other internal outreach campaigns.
Track and analyze email metrics and survey results to measure campaign effectiveness and provide recommendations for leadership to ensure staff engagement.
Manage the external and intranet organizational websites to ensure content is timely, accurate, and dynamic.
Coordinates with the Graphic Design team to ensure alignment on projects, deadlines, and other important information that could impact the deliverable(s).
Oversee the planning and execution of internal meetings, including all-staff meetings.
Proofread and edit communications for a variety of audiences.
Coordinate and create internal surveys. Analyze metrics and present recommendations to the stakeholders.
Monitors deadlines for all internal communications projects to ensure projects are delivered on time.
Utilize excellent writing and editing skills to communicate technical information in easy-to-understand messages in a variety of formats and tailored to targeted audience.
Assists in the writing and copy editing of the CAO’s Semiannual Report.
Performs other official duties and special projects as assigned.

Requirements

Conditions of employment

USAJobs Conditions of Employment

Qualifications

Qualifications:

Applicants must submit a resume and writing sample (e.g. press release, blog post), and meet the following requirements:

Minimum:

BS/BA degree in Business, Communications, Advertising, Marketing; or equivalent combination of education & experience.
Minimum 6 years’ experience in a marketing/communications role on Capitol Hill, with an advertising agency, marketing firm, or communications department.
Experience with stakeholder relations, internal and external communications, public outreach, and communications planning.
Possess solid foundational skills, including a collaborative and communicative work ethic, the ability to juggle several projects, and consistently meet or beat deadlines.
Ability to oversee complex communications campaigns on a broad range of topics to a variety of audiences.
Ability to independently create clear, engaging content.
Record of developing and implementing effective strategic communications strategy.
Must have solid understanding of current web trends and marketing best practices.
Knowledge of project management tools (e.g.: ClickUp, Monday, Trello, etc.)
Experience with interactive marketing campaign management and tracking.
Outstanding communications skills, both verbal and written; must have demonstrated proficiency in creating concise copy.
Strong project management, and time management skills with the ability to work well under pressure in a fast-paced environment.

Preferred:

Bachelor’s degree is strongly preferred.
Government experience is preferred, particularly within Capitol Hill, the U.S. House of Representatives, or the Legislative Branch.

**Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.

Required Documents

Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Qualified candidates please submit your resume online by following the instructions in this link.

Agency contact information

CAO Human Resources

Phone

202-225-2926

Address

CAO
441 2nd St
Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Overview

Accepting applications

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible

Relocation expenses reimbursed

NoRelocation Description

Salary

$108,762 - $120,960 per year

Pay scale & grade

HS 9 - 10

Promotion potential

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time

Travel Required

Not required - Not required.

Appointment type

Permanent

Occupations and job series

0394 Communications Clerical

Supervisory status

Federal service type

This job is in the Excepted Service

Drug test

Security clearance

Not Required

Announcement number

req5588

Control number

882818600

Apply Now

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Summary

This job is open to

The public

Clarification from the agency

Duties

Requirements

Conditions of employment

Qualifications

Additional information

Benefits

How you will be evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Next steps

Overview