Top 1316 Director of customer experience Jobs in Gaithersburg Md

Executive Director - Civil Engineering Membership Organization
Engineers & Surveyors Institute —Chantilly, VA
- Full-time
- Public speaking
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Executive Director (ALFA/LNHA)
Confidential —Herndon, VA
- $140,000 - $150,000 a year
- Full-time
- Background check
- Management
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
5d
CTE Construction Director
YouthBuild DC Public Charter School —Washington, DC
- From $90,000 a year
- Full-time
- Bilingual
- Spanish
- Management
- Health savings account
- Health insurance
Quick Apply
Director of Scheduling (Event Staffing Coordinator)
Corcoran Caterers —Silver Spring, MD
- $85,000 - $105,000 a year
- Weekends as needed
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Director of Nursing (RN) Operating Room, Abdominal Transplant, Robotics and General Surgery
MedStar Health —Washington, DC
- $120,702 - $238,222 a year
- Full-time
- Nursing
- Microsoft Excel
- Surgery
Assistant Director of Nursing ICU (RN) 2H
MedStar Health —Washington, DC
- $102,606 - $196,996 a year
- Full-time
- Nursing
- Microsoft Excel
- RN License
Resident Care Director RN
Sunrise Senior Living —McLean, VA
- $89,128 - $123,032 a year
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
4d
HEAD START CENTER DIRECTOR ( Bilingual Preferred)
Easter Seals Serving DCIMDIVA —Gaithersburg, MD
- $80,000 a year
- Full-time
- Background check
- Spanish
- Management
Sales Director
Location(s) Job Board Display Arlington Vitality Living Arlington —Arlington, VA
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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OA/CTS Director
ADAMS AND ASSOCIATES INC —Laurel, MD
- $65,000 a year
- Full-time
- Clean driving record
- Marketing
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Assistant Director of Nursing (RN) Emergency Department
MedStar Health —Washington, DC
- $102,606 - $196,996 a year
- Full-time
- Nursing
- Microsoft Excel
- RN License
7d
Director of Rehab - PTA/COTA
tmc —Herndon, VA
- $38 - $43 an hour
- Full-time
- Physical & Rehabilitation Medicine
- In-person
- Senior level
- Continuing education credits
- Paid holidays
Quick Apply
Director of Patient Experience & Operations
Elite Pediatric Dentistry —Falls Church, VA
- $58,804.66 - $75,000.00 a year
- Email
- Dental office
- Mentoring
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
11d
Director, Development
Prologis —Columbia, MD
- $151,000 - $189,000 a year
- Full-time
- 7 years
- Computer literacy
- Bachelor of Science
- Paid holidays
- Health insurance
Child Care Center Director
Just-Us-Kids Child Care Center —Gaithersburg, MD
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Assistant Director of Nursing RN Preop/PACU
MedStar Health —Washington, DC
- $102,606 - $196,996 a year
- Full-time
- Nursing
- Microsoft Excel
- RN License
4d
Vocational School Director Reports To: President Position Summary The Vocational School Director
AVI Career Training —Vienna, VA
- $70,000 - $100,000 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- 401(k)
Quick Apply
3d
Store Director (Profit Center Leader)
Diventures —Vienna, VA
- $60,000 - $70,000 a year
- Full-time
- Merchandising
- Recruiting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
HEAD START CENTER DIRECTOR ( Bilingual Preferred)
Easter Seals Serving DCIMDIVA —Gaithersburg, MD
- $80,000 a year
- Full-time
- Background check
- Spanish
- Management
Quick Apply
Field Director
National Capital Area Council, Boy Scouts of America —Bethesda, MD
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Health insurance
Quick Apply

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director of customer experience jobs near gaithersburg md

Executive Director - Civil Engineering Membership Organization

Engineers & Surveyors Institute
Chantilly, VA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Strategic management
Teamwork
Program management
Performance management
Process management
Stakeholder relationship building

Full Job Description

Executive Director

Engineers & Surveyors Institute — Northern Virginia

The Engineers & Surveyors Institute (ESI) is seeking a collaborative, strategic, and highly capable Executive Director to lead a respected nonprofit professional association serving engineers, surveyors, jurisdictional partners, and land development professionals throughout Northern Virginia and the surrounding region.

ESI is a Virginia-based 501(c)(6) organization that supports public- and private-sector collaboration in the land development review and approval process. Through professional education, continuing education programming, certifications, peer review services, technical collaboration, and structured industry committees, ESI promotes efficient, technically sound, and cooperative land development practices.

Position Summary

The Executive Director serves as the chief executive officer and primary representative of ESI. Reporting to the Board of Directors, this position is responsible for the organization’s strategic leadership, daily operations, financial stewardship, stakeholder engagement, staff supervision, and overall administration.

This role requires a strong communicator and relationship-builder who can lead a member-driven organization serving both public and private sector professionals. The Executive Director will oversee member services, jurisdictional partnerships, continuing education programs, peer review services, Designated Plans Examiner initiatives, and related organizational programs while ensuring alignment with ESI’s mission and long-term goals.

Key Responsibilities

Organizational Leadership and Management

The Executive Director will provide strategic and operational leadership for all ESI programs, services, initiatives, and administrative functions. Responsibilities include supporting the Board of Directors, Executive Board, annual membership meetings, committee activities, and organizational communications.

The Executive Director will also be responsible for maintaining effective financial and administrative systems, overseeing budgets and audits, managing contracts and financial transactions, and ensuring compliance with applicable requirements for a Virginia-based nonprofit trade organization.

Additional responsibilities include developing policies, systems, and organizational strategies that support ESI’s mission; monitoring program performance; improving member services; and representing ESI at professional, jurisdictional, and industry meetings.

Staff Supervision and Organizational Development

The Executive Director will recruit, supervise, mentor, evaluate, and support staff members to ensure effective organizational performance. This includes developing staffing plans, compensation strategies, employee development opportunities, and a collaborative, professional, service-oriented workplace culture.

The position will also involve evaluating and implementing technology systems, automation tools, and operational processes that improve efficiency, communication, and customer service.

Jurisdictional Partner and Contract Management

The Executive Director serves as the primary liaison between ESI and participating local jurisdictions, agencies, and partner organizations. This includes maintaining strong relationships with jurisdictional leadership, technical staff, administrative personnel, member firms, and industry partners.

The Executive Director will negotiate new and recurring jurisdictional contracts on behalf of the Board of Directors, coordinate contractual service delivery, monitor performance expectations, and identify opportunities to strengthen or expand ESI’s public-private partnership services.

Designated Plans Examiner and Jurisdictional Programs

The Executive Director will oversee and support expedited plan review and Designated Plans Examiner programs operated in partnership with local jurisdictions. This includes working with jurisdictional stakeholders and industry participants to maintain program standards, accountability measures, operational protocols, and effective communication systems.

The position also provides administrative and leadership support for Advisory Plans Examiner Board activities, related coordination with Boards of Supervisors and jurisdictional leadership, and ongoing communication with public- and private-sector participants.

Peer Review and Technical Review Services

The Executive Director will oversee ESI’s peer review and minimum submission review services provided to partnering jurisdictions. Responsibilities include recruiting and supporting qualified technical staff and professional reviewers, assisting with review procedures and quality assurance standards, and helping maintain tools, checklists, digital workflow systems, SharePoint access systems, and related operational resources.

The Executive Director will work collaboratively with staff engineers, submitting members, and jurisdictional personnel to improve consistency, responsiveness, and technical quality in the review process.

Preferred Qualifications

Qualified candidates should be a licensed Professional Engineer, Surveyor or related discipline and have a minimum of 10 years demonstrated leadership and management experience in a nonprofit organization, professional association, governmental agency, engineering organization, land development organization, or related technical field. Preference will be given to individuals whose experience was in Northern Virginia or adjacent areas.

Preferred qualifications include:

Strong understanding of land development, engineering review, public-sector coordination, and regulatory processes.
Experience managing contracts, budgets, organizational operations, audits, and stakeholder relationships.
Excellent written communication, public speaking, negotiation, and interpersonal skills.
Proven ability to lead staff, support boards and committees, and manage complex organizational initiatives.
Experience working with technical professionals, local governments, public agencies, and private-sector firms.
Familiarity with continuing education programs, certifications, professional training, or workforce development initiatives.

Work Environment

This position involves a combination of office administration, professional meetings, public engagement, program oversight, and coordination with regional stakeholders. The Executive Director is expected to maintain a high level of professionalism, responsiveness, discretion, and leadership while representing ESI throughout the region.

About ESI

The Engineers & Surveyors Institute is dedicated to advancing collaboration, technical excellence, professional education, and efficient land development review processes through strong public-private partnerships and industry leadership.

How to Apply

Interested candidates should submit a resume and cover letter outlining their qualifications, leadership experience, and interest in serving as Executive Director of the Engineers & Surveyors Institute.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

director of customer experience jobs in gaithersburg md

Executive Director - Civil Engineering Membership Organization

Executive Director (ALFA/LNHA)

CTE Construction Director

Director of Scheduling (Event Staffing Coordinator)

Director of Nursing (RN) Operating Room, Abdominal Transplant, Robotics and General Surgery

Assistant Director of Nursing ICU (RN) 2H

Resident Care Director RN

HEAD START CENTER DIRECTOR ( Bilingual Preferred)

Sales Director

OA/CTS Director

Assistant Director of Nursing (RN) Emergency Department

Director of Rehab - PTA/COTA

Director of Patient Experience & Operations

Director, Development

Child Care Center Director

Assistant Director of Nursing RN Preop/PACU

Vocational School Director Reports To: President Position Summary The Vocational School Director

Store Director (Profit Center Leader)

HEAD START CENTER DIRECTOR ( Bilingual Preferred)

Field Director

I want to receive the latest job alert for director of customer experience in gaithersburg md

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