Top 114 Customer relations representative Jobs in Gallatin, Tn

Customer Assurance Representative II
A.O. Smith —Lebanon, TN
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Matthew Thomson - State Farm Agent —Gallatin, TN
- $50,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Chris Slaughter - State Farm Agent —Mount Juliet, TN
- $22 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Assurance Representative II
AO Smith —Lebanon, TN
- Hybrid work
- Microsoft Word
- Mid-level
- Windows
- Disability insurance
- Health insurance
Account Representative
Patriot Angels —Hendersonville, TN
- $18.50 an hour
- Full-time
- Typing
- In-person
- No travel
- Paid training
- Health insurance
Quick Apply
6d
Account Representative - State Farm Agent Team Member
Joshua Brandt - State Farm Agent —Goodlettsville, TN
- $50,000 - $75,000 a year
- Full-time
- Office
- Children
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
Abe Barwegen - State Farm Agent —Hendersonville, TN
- $60,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Public Records Researcher
HireRight —Nashville, TN
- Full-time
- Hybrid work
- Background check
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Account Associate - State Farm Agent Team Member
Joshua Brandt - State Farm Agent —Goodlettsville, TN
- $70,000 - $100,000 a year
- Full-time
- Sales
- Office
- Children
- Paid time off
- Opportunities for advancement
Quick Apply
Senior Maintenance Manager - Manufacturing
Innophos —Nashville, TN
- 5 years
- Office
- Ability to climb stairs
- Paid parental leave
- Disability insurance
Quick Apply
Inbound Manager - Weekend Shift
WebstaurantStore —Lebanon, TN
- $80,000 a year
- Microsoft Outlook
- Mid-level
- Analysis skills
- Wellness program
- Paid parental leave
6d
District Human Resources Manager
Penske Truck Leasing —Nashville, TN
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
4d
Hiring Event - Retail Store Management Trainee - 2739
First Cash, Inc. —Nashville, TN
- $22.50 - $33.00 an hour
- 8 hour shift
- In person
- Bilingual
- 18 years or older
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
11d
Licensed Insurance Sales Representative
Cleveland Agency Group —Nashville, TN
- $80,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
4d
Body Shop Supervisor
Penske Truck Leasing —Nashville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
3d
Senior Fastener Manufacturing Manager
Simpson Strong-Tie Company Inc. —Gallatin, TN
- $93,400 - $158,800 a year
- Full-time
- Microsoft Outlook
- Pass drug screening
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
Communications Representative - Hybrid
Surgery Partners —Nashville, TN
- Full-time
- Hybrid work
- Microsoft Excel
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Manager, Community Relations
Tennessee Titans —Nashville, TN
- Weekends as needed
- Customer service
- 5 years
- Mid-level
Quick Apply
Account Manager - State Farm Agent Team Member
Marilee Thomson - State Farm Agent —Gallatin, TN
- $35,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Account Representative - State Farm Agent Team Member
Herby Clark - State Farm Agent —Hermitage, TN
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Assurance Representative II

A.O. Smith -
Lebanon, TN

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Math

Full Job Description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

As part of the customer assurance staff, participates in all supportive business functions necessary to maintain timely customer assurance. Build and foster customer relations for all customers (internal/external) by utilizing excellent, in-depth knowledge of company products, policies and programs.

Responsibilities

Process customer orders into SAP.
Utilize SAP information effectively and efficiently.
Coordinate product conversions with engineering/BOM/manufacturing and transportation.
Evaluate and recommend products to meet customer needs and sizing of products.
Follow-through on expedited requests received through customer assurance/sales representatives.
Follow-up with customers to resolve problems, answer questions, correspondence and reports.
Handle customers in a professional manner.
Serve as trainer for Customer Assurance Trainee and Customer Assurance Rep I positions.
Inform customer of unit prices, shipping date, anticipated delays, and any additional information as requested by customer.
Maintain positive relationships and communication with other departments within Lochinvar.
Make informed business decisions as deemed necessary (converting or upsizing at reduced price, search out units for national accounts buyback and make all arrangements, ship parts at reduced/no cost, etc.) depending on the situation at hand.
Offer substitute models for customers when unit requested is not available
Serve as key liaison for customer quotes and drawings.
Serves as liaison between customer and various intercompany departments to obtain resolution on issues.
Suggest additional products/parts/enhancements etc that will add value for the customer
Follow-up on orders to ensure delivery by specified dates.
Manage sales order backlog.
Process direct ship orders for AOS/Precision supplied units

Job Specific Responsibilities

Serve as department expert on codes.
Prepare and present proposals, quotes & recommendations based on customer need.
Analyze key customer business opportunities and threats. Provide information to sales force as needed.
Build solid relationships with key customers. Act as liaison and dependable point of contact for key accounts.
Confer with direct supervisor, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. .
Coordinate export of products as needed.
Participate in the resolution of credits and returns from managed accounts.
Partner with sales rep to meet and exceed customer’s assurance expectations.
Research in an effort to troubleshoot customer issue.
Submit quotes as needed for sales team.
Thoroughly understand and utilize programs available to maximize customer assurance (authorize.net, nationalboard.org, LochinvarConnect, NetWeaver, ePortal)
Attend training or products schools and customer functions to enhance product and technical knowledge.

Qualifications

High School Dipoma or equivalent, Associates Degree Preferred.
3+ years related customer assurance experience and/or training; or equivalent combination of education and experience.
Excellent computer skills in MS Word, Excel, PowerPoint, e-mail, and Windows
Strong customer service
Strong attention to detail, accuracy, and thoroughness
Ability to effectively prioritize and plan out work activities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Education

High School Diploma or GED

Associate Degree in Related Field

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#LI-AO
#LI-Hybrid
#Appcast

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Quick Apply

Refine Your Search

customer relations representative jobs in gallatin, tn

Customer Assurance Representative II

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Assurance Representative II

Account Representative

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Public Records Researcher

Account Associate - State Farm Agent Team Member

Senior Maintenance Manager - Manufacturing

Inbound Manager - Weekend Shift

District Human Resources Manager

Hiring Event - Retail Store Management Trainee - 2739

Licensed Insurance Sales Representative

Body Shop Supervisor

Senior Fastener Manufacturing Manager

Communications Representative - Hybrid

Manager, Community Relations

Account Manager - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in gallatin, tn

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