Top 61 Patient representative Jobs in Gallatin Tn

Home Health & Hospice Billing Lead (Hybrid)
Pennant Services —Nashville, TN
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Support Specialist
Airgas —Nashville, TN
- Full-time
- Marketing
- Mid-level
- Administrative experience
- Paid jury duty
- Commuter assistance
Patient Services Representative | Lebanon
Premier Radiology —Lebanon, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Patient Access Representative
Tennessee Orthopaedic Alliance —Lebanon, TN
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Nashville, TN
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
9d
Patient Service Representative | Mt. Juliet
Premier Radiology —Mount Juliet, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Therapy Patient Access Representative
Tennessee Orthopaedic Alliance —Mount Juliet, TN
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
13d
Patient Service Representative | Hermitage
Premier Radiology —Hermitage, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
2d
PATIENT SERVICE REPRESENTATIVE
Sport Ortho Urgent Care —Mount Juliet, TN
- Full-time
- Urgent Care
- Clinic
- 1 year
- Health savings account
- Health insurance
Quick Apply
Patient Service Representative Clinic Float
Ascension —Mount Juliet, TN
- PRN
- High school diploma or GED
- Clinic
- 1 year
- Disability insurance
- Health insurance
10d
Lead Patient Service Representative | Lebanon
Premier Radiology —Lebanon, TN
- Full-time
- HIPAA
- Mid-level
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Contact Center Specialist
Neighborhood Health —Nashville, TN
- Spanish
- HIPAA
- English
Patient Service Representative
Tennessee Orthopaedic Alliance —Hendersonville, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health insurance
Seasonal Customer Service Representative - 2026 (Eastern Region)
Minted —Nashville, TN
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Customer Service Representative - Full Time Patient Registration
R1 RCM, Inc. —Nashville, TN
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Urgent Care
Patient Account Representative
Charlie Health Behavioral Health Operations —Nashville, TN
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
- Health insurance
Quick Apply
Patient Care Representative
Loden Vision Centers —Goodlettsville, TN
- From $17 an hour
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Travel reimbursement
Quick Apply
Patient Account Representative
Charlie Health —Nashville, TN
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
- Health insurance
Quick Apply
Patient Scheduling Representative
Associates in Gastroenterology —Hermitage, TN
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
10d
Regional Revenue Cycle Management Supervisor (Remote)
Blue Cloud Pediatric Surgery Centers —Nashville, TN
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply

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Home Health & Hospice Billing Lead (Hybrid)

Pennant Services -
Nashville, TN

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Healthcare staff management
Medicare
Accounts receivable management
Medicare coding guidelines
Team leadership
Medical coding
CMS
Regulatory compliance in claims processing
Medical billing compliance checks
Certified Professional Coder
ICD-10
CMS regulatory compliance
Health insurance knowledge
Medicare regulations
Centers for Medicare & Medicaid Services (CMS) billing regulations
Medicaid regulations
Medical claims submission
Medicaid
Home healthcare regulations
Medical Billing Certification
Clinical documentation standards
Associate's degree
Managing medical billing & coding team teams
Medical billing insurance follow-up

Full Job Description

POSITION SUMMARY: The Billing Lead is responsible for the daily leadership of the team that handles all billing functions for our home health and hospice services. This is a hands-on leadership role that requires expert knowledge of Medicare, Medicaid, and commercial billing regulations, a commitment to low denial rates, and efficient accounts receivable management.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Prepares, reviews, and accurately submits institutional claims (e.g., UB-04s/CMS-1450s) to Medicare, Medicaid, and all commercial insurance carriers via electronic submission.
Leads, trains, and mentors the billing team, setting performance goals, distributing workload, and providing mentorship to optimize accuracy and productivity.
Oversees the preparation, review, and compliant electronic submission of all claims (e.g., final claims, RAPs/NOEs, adjustments) to Medicare, Medicaid, and commercial payers.
Directs the team’s efforts in daily payment posting, reconciliation, and managing the accounts receivable aging to ensure low DSO (Days Sales Outstanding).
Implements and monitors processes for the prompt research, correction, and resubmission of denied and rejected claims, identifying and addressing root causes to improve first-pass acceptance rates.
Ensures all billing practices adhere strictly to CMS (Medicare), state Medicaid, and commercial payer guidelines, maintaining readiness for all internal and external audits.
Maintains expert-level knowledge of current billing rules, including the home health Patient-Driven Groupings Model (PDGM) and hospice payment system, ensuring correct revenue codes and payment calculations are used.
Works closely with the Intake and Authorization teams to resolve eligibility or authorization-related billing hurdles, and with Clinical Documentation to ensure charts support the services billed.
Other appropriate services and special projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

Minimum of four (4) years of experience in healthcare medical billing, with at least two (2) years specifically in home health or hospice billing.
Minimum of one (1) year of leadership or supervisory experience managing a billing or accounts receivable team.
Expert proficiency with a major home health or hospice EMR and Billing system (e.g., HCHB, Kinnser/WellSky, MatrixCare).
Comprehensive knowledge of ICD-10 coding, CPT codes, and all institutional claim forms (UB-04/CMS-1450).
Deep understanding of Medicare and Medicaid billing regulations for home health and hospice services.

PREFERRED KNOWLEDGE AND SKILLS:

Associate's or Bachelor's degree in Business, Accounting, Finance, or a related field.
Certification in Medical Billing and Coding (e.g., CPC, COC).
Exceptional analytical skills with a strong aptitude for numbers and detailed data analysis.
Proven ability to troubleshoot complex billing issues and manage high-volume transactional workloads.
Excellent written and verbal communication skills for effective communication with payers, staff, and management.
High level of professionalism and integrity with a focus on regulatory compliance.
Proactive problem-solver with a focus on continuous process improvement.

SUPERVISORY RESPONSIBILITIES:

May supervise the team that handles all billing functions for home health and hospice services.

About Us

Synergy Shared Services is a newly formed company in the Pennant family. The hub is in Nashville, TN. Synergy’s focus is to build strong relationships with operations by being a trusted partner in delivering high-performance results across a range of essential office workflow functions.

Our goals include each home health and hospice operation feeling like the people that work at the Synergy hub are their people – that they are a teammate who is passionate about the results of the operations they are partnered with.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Experience:

healthcare medical billing: 4 years (Required)
home health or hospice billing: 2 years (Required)
ICD-10 coding, CPT codes: 1 year (Required)

License/Certification:

Certification in Medical Billing and Coding (Preferred)

Work Location: Hybrid remote in Nashville, TN

Quick Apply

Refine Your Search

patient representative jobs in gallatin tn

Home Health & Hospice Billing Lead (Hybrid)

Outside Sales Support Specialist

Patient Services Representative | Lebanon

Patient Access Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Patient Service Representative | Mt. Juliet

Therapy Patient Access Representative

Patient Service Representative | Hermitage

PATIENT SERVICE REPRESENTATIVE

Patient Service Representative Clinic Float

Lead Patient Service Representative | Lebanon

Contact Center Specialist

Patient Service Representative

Seasonal Customer Service Representative - 2026 (Eastern Region)

Customer Service Representative - Full Time Patient Registration

Patient Account Representative

Patient Care Representative

Patient Account Representative

Patient Scheduling Representative

Regional Revenue Cycle Management Supervisor (Remote)

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