Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Technician I (Evening Shift)
New York Institute of Technology —Old Westbury, NY
- $57,000 - $65,000 a year
- Weekends as needed
- Classroom
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- Paid holidays
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Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
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IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
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Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
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Level 2 Helpdesk Support Professional, Temp to Perm
JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY —Flushing, NY
- From $44.70 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
2d
IT Helpdesk Support Technician
Wilen New Media LLC —Melville, NY
- $22 - $26 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
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12d
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
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- Mid-level
- Windows
- Health insurance
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IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
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ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
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- Paid holidays
- Health insurance
IT TECHNICIAN
ATG Entertainment Limited —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Technical Support Specialist
BioIVT —Woodbury, NY
- $24 - $27 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
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Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
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12d
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
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IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Senior Helpdesk Technician
DEPT OF CITYWIDE ADMIN SVCS —New York, NY
- $71,434 - $82,149 a year
- Full-time
- Office
- Windows
- Microsoft Office
- Loan forgiveness
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
3d

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helpdesk technician jobs near garden city ny

Service Desk Technician

Agency DEPT OF ENVIRONMENT PROTECTION
Queens, NY

Apply Now

Job Details

Full-time
$71,577 - $105,156 a year

Benefits

Loan forgiveness

Qualifications

Serving clients
High school diploma or GED
IT department experience

Full Job Description

Service Desk Technician

DEPT OF ENVIRONMENT PROTECTION

Posted on

06/11/2026

Full-time

Location

QUEENS

Exam may be required

Department

BIT/CS

Salary range: $71,577.00 – $105,156.00

Save

Job Description

*** Note: We welcome applications from those currently serving as Permanent Computer Associate Technical Support. Only eligible candidates will be considered for interviews.

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country with nearly 6,000 employees. Its water supply system includes 19 reservoirs and 3 controlled lakes across the 2,000-square-mile watershed, which extends 125 miles north and west of the city.

The New York City Department of Environmental Protection’s (DEP) Bureau of Business Information Technology (BIT) provides quality business, technical, and IT system support to users. This commitment is achieved through collaboration, strong relationships, and a unified vision with DEP partners to deliver high-quality technological solutions for business needs. These services ensure DEP continues its tradition of excellent service to New York City residents.

The Bureau of Information Technology (BIT) IT Service Desk serves as the main connection between the agency and its technology. The Service Desk Team plays a critical role in aligning DEP IT and business processes by facilitating operational efficiency tracking, documenting agency-wide service requests, and improving IT asset management. The selected candidate will be an experienced IT professional providing agency-wide technical support services both on-site and remotely as needed.

Under the direction of the Assistant Director of the Service Desk Unit, the Computer Associate Technical Support will perform, but are not limited to, the tasks outlined below:

Provide first-line response for users with desktop, laptop, password, and application issues.
Respond to requests for technical assistance in person, via phone, and email, providing first-level support for users in the local office, as well as those who are remotely located
Install application software necessary to complete job functions.
Provides support related to testing and deployment of operating system and application security patches on workstations, laptops, and thin clients.
Deliver, set up, and configure end-user desktop & laptop computer hardware, printers, mobile devices, and peripherals as needed.
Escalate more complex and impactful issues to Tier II/III support teams
Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks.

COMPUTER ASSOC (TECH SUPP) - 13611

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.

Preferred Skills

- One + year of experience in application end users’ support. - Excellent interpersonal and communication skills are critical. - Ability to work collaboratively and as part of a team. - Effective written and verbal communications. - Must have outstanding customer service skills, including passion to serve well, and the patience when working with non-technical users. - Problem identification, troubleshooting, and creative problem-solving abilities.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID

783035

Posted until

08/10/2026

Title code

13611

Civil service title

COMPUTER ASSOC (TECH SUPP)

Title classification

Competitive-1

Business title

Service Desk Technician

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

59-17 Junction Blvd Corona Ny

Category: Technology, Data & Innovation

Service Desk Technician

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