Programmer / Analyst III (Network/Systems)
Support the Technology Behind Critical Improvements to Los Angeles Community College District Facilities
Project Support Services (PSS) is seeking an experienced Programmer / Analyst III (Network/Systems) to support the Los Angeles Community College District’s BuildLACCD Program Management Office.
This position manages and supports computer networks, systems, servers, communications hardware, software applications, and IT operations at the Program Management Office and nine campus project sites. The Programmer / Analyst III helps ensure that BuildLACCD’s technology infrastructure remains available, secure, reliable, and responsive to users’ needs.
Working with the BuildLACCD PMO IT Director, network engineers, administrators, service providers, site personnel, and outside vendors, the Programmer / Analyst III provides advanced technical support, monitors network performance, resolves system issues, and helps maintain effective disaster-recovery and cybersecurity systems.
The ideal candidate is an experienced network and systems professional with a strong background in network administration, Microsoft technologies, cybersecurity, virtualization, disaster recovery, technical support, and IT infrastructure.
If you’re passionate about technology and enjoy solving complex network and systems challenges in a collaborative environment, we’d love to hear from you.
What You’ll Do
- Configure, manage, and provide technical support for physical and virtual environments, including hosts, operating systems, servers, storage, and network devices.
- Test, install, configure, maintain, and upgrade operating systems, application software, and network-device configurations.
- Administer network systems and servers to help ensure the availability of services to the BuildLACCD user community.
- Monitor network and system performance, identify potential issues, and take corrective action to maintain efficient operations and system uptime.
- Configure, manage, and support firewalls, wireless access points, network switches, routers, VPN appliances, and other network devices.
- Install and configure client and server network software and perform software upgrades as needed.
- Support existing networks and perform infrastructure upgrades, modifications, and expansions when required.
- Maintain network-security firewalls and define appropriate network-access rights.
- Perform network routing, cabling, and switching activities.
- Design network topologies and identify and correct network noncompliance issues.
- Respond promptly to outages and recommend solutions for network and system performance issues.
- Perform root-cause analyses of network issues and recommend corrective actions.
- Support security-system development, testing, analysis, and implementation.
- Perform system-vulnerability assessments and support ongoing vulnerability-management activities.
- Respond to security threats, attacks, and similar events and help develop threat-prevention strategies.
- Maintain disaster-recovery procedures and contingency plans for system failures.
- Respond to inquiries from staff, administrators, service providers, campus personnel, and outside vendors and provide timely technical assistance.
- Provide Level 2 and Level 3 help-desk support, along with web-services support.
- Manage assigned projects and deliver services in accordance with established objectives and deadlines.
- Research network products, services, protocols, and standards to support network procurement and development efforts.
- Recommend networking technologies that improve performance, security, reliability, and scalability.
- Develop and maintain system-installation documents, configuration guides, procedures, and standard operating procedures.
- Use PowerShell scripting and automation to simplify manual administrative processes and procedures.
- Work closely with network engineers and other technology professionals to plan and complete assigned tasks.
- Share technical knowledge, document procedures, and provide training when required.
- Prepare regular network, systems, security, and performance reports for executives and administrators.
- Perform additional network, systems, security, and technical-support duties as assigned.
Required Qualifications
- Minimum of seven years of applicable systems and network-administration experience.
- Bachelor’s degree in computer science or a related field from an accredited four-year college or university.
- An additional four years of qualifying experience beyond the minimum stated above may be substituted for the required education.
- Strong working knowledge of Microsoft Windows operating systems and current Windows Server environments.
- Strong working knowledge of internet protocols, including DNS, DHCP, SMTP, HTTP, HTTPS, and SFTP.
- Familiarity with Microsoft Active Directory Services, Microsoft Entra ID, Microsoft 365, and SharePoint document-management systems.
- Experience with VPN appliances and Cisco Meraki appliances.
- Working knowledge of enterprise antivirus systems, CrowdStrike, Zoom administration, Microsoft Teams, and network security.
- Knowledge of VPNs, access control lists, IPsec, and SSL.
- Experience supporting websites, intranets, and SharePoint environments.
- Experience with PowerShell scripting and automation.
- Experience with VMware, Hyper-V hypervisors, and cloud architecture.
- Knowledge of cybersecurity and privacy principles.
- Familiarity with Rubrik Backup and Recovery, Nessus, and Splunk.
- Excellent troubleshooting and problem-solving skills, a positive attitude, and strong attention to detail.
- Strong collaboration and teamwork skills.
- Ability to present technical ideas clearly in user-friendly and nontechnical language.
- Ability to manage multiple priorities, projects, and deadlines.
Preferred Qualifications
We’re especially interested in candidates with experience in:
- Providing IT support for a large construction bond or capital improvement program
- Enterprise network and systems administration
- Microsoft Windows Server and Active Directory environments
- Microsoft Entra ID, Microsoft 365, Teams, and SharePoint administration
- Cisco Meraki network appliances
- Network security, firewalls, VPNs, and access controls
- Cybersecurity, vulnerability assessment, and threat prevention
- Disaster recovery, backup systems, and contingency planning
- VMware, Hyper-V, or cloud-based infrastructure
- PowerShell scripting and process automation
- Rubrik Backup and Recovery
- Nessus vulnerability management
- Splunk security monitoring and analytics
- Level 2 and Level 3 help-desk support
- Supporting multiple offices, campuses, or project sites
- CompTIA Network+ certification
- Cisco Certified Network Associate certification
- CompTIA Security+ certification
- Cisco Certified Network Professional Enterprise certification
Why Join Project Support Services?
At PSS, you’re more than just an employee, you become part of a team dedicated to delivering projects that strengthen California’s educational communities.
We offer:
- Competitive salary
- Comprehensive benefits package
- Paid Time Off
- Paid Holidays
- Professional development opportunities
- Career advancement within a growing organization
- Collaborative and supportive team environment
- The opportunity to support a major educational facilities improvement program for LACCD
Why PSS?
At Project Support Services, our values guide everything we do:
Growth — We invest in our people and support continuous professional development.
Impact — Your work directly contributes to improving educational facilities across California.
Dedication — We strive for excellence in every project we undertake.
Diversity — We value different perspectives and foster an inclusive workplace.
Teamwork — Success is built through collaboration and mutual support.
Solution-Focused Thinking — We solve complex challenges with innovation, accountability, and expertise.
Apply Today!
If you’re an experienced network and systems professional looking to contribute to meaningful educational facilities projects, we’d love to hear from you.
Apply today and become part of a team helping LACCD maintain the secure, reliable technology infrastructure supporting BuildLACCD projects across Los Angeles.
Pay: $140,000.00 - $155,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a minimum of 7 years of applicable systems and network administration experience?
- Do you have a Bachelor’s Degree from an accredited four-year college with a degree in computer science or related field. Additional four years qualifying experience in excess to the minimum stated above may be substituted for the required education.
- Do you have Strong working knowledge of Microsoft Windows and Current Windows Servers and Internet protocols: DNS, DHCP, SMTP, HTTP, HTTPS, SFTP?
- Do you have experience with VPN Appliances and Cisco Meraki Appliances?
- Do you have experience providing IT related support for a large construction bond program?
- Do you have industry certifications such as Comp TIA Network+, Cisco CCNA, CompTIA Security+, Cisco CCNP Enterprise?
- Do you have familiarity with all of the following: Microsoft Active Directory Services, Entra ID, Office 365, and document SharePoint management system?
- Do you have working knowledge of all of the following: Enterprise Antivirus, CrowdStrike, Zoom Administration, Microsoft Teams, and network security including VPNs, ACLs, IPSEC, SSL?
- Do you have experience with all of the following: Web site, intranet, and SharePoint support, and PowerShell scripting and automation. Able to develop scripted solutions to automate and/or simplify manual administrative processes and procedures.
- Do you have experience with all of the following: VMware, Hyper-V hypervisors, & cloud architecture?
- Do you have knowledge of all of the following: Cybersecurity and privacy principles, Rubrik Backup and Recovery, and Nessus and Splunk?
Ability to Commute:
- Monterey Park, CA 91754 (Preferred)
Work Location: In person
