Top 43 It helpdesk technician Jobs in Garden Grove Ca

Mid-Level Help Desk Technician - On-Site Managed IT Services
Total Network Solutions —Long Beach, CA
- $30 - $40 an hour
- Extended hours
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
9d
IT Technician
RedBalloon LLC —Yorba Linda, CA
- $80,000 - $100,000 a year
- Full-time
- Schematics
- Inventory management
- 5 years
- Health insurance
- 401(k) matching
Quick Apply
IT Support Technician
Multi Media LLC —Irvine, CA
- $61,000 - $77,250 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
8d
Help Desk Technician - Tier 1
New American Funding —Santa Ana, CA
- Up to $29 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
12d
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
IT Technician
Harris Spice —Anaheim, CA
- $22 - $25 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
6d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Help Desk Tech
Bragg Companies —Long Beach, CA
- $25 - $30 an hour
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Technician - (Corp Office - Day Shift)
Robinson Pharma —Santa Ana, CA
- $20 - $25 an hour
- Full-time
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Specialist (aka IT Support Technician)
Snap-on Inc —City of Industry, CA
- Full-time
- Mid-level
- High school diploma or GED
- SQL
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
IT Support Technician - Tier 1
VM Tech Computer Services —Chino Hills, CA
- $25 - $32 an hour
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
2d
Desktop Support Technician
Quantum Electronic Payments —Anaheim, CA
- $47,840 - $67,392 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
Senior L2 Support Technician (MSP)
California Computer Options —Corona, CA
- $78,000 - $85,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
- Health savings account
- Health insurance
Quick Apply
18h
Help Desk Support Technician
Boston Retail Solutions —Santa Ana, CA
- From $22 an hour
- Full-time
- Google Workspace
- Windows
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician
Optima Tax Relief —Santa Ana, CA
- $18 an hour
- Full-time
- Research
- Office
- High school diploma or GED
Quick Apply
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply

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it helpdesk technician jobs near garden grove ca

Mid-Level Help Desk Technician - On-Site Managed IT Services

Total Network Solutions
Long Beach, CA

Quick Apply

Job Details

Full-time
$30 - $40 an hour
9 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Cloud identity and access management (IAM)
Customer communication
Teamwork
Serving clients
IT user and group management
Laptop (troubleshooting support)
Equipment troubleshooting
Windows
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Remote access software
Azure AD
Networking equipment (troubleshooting support)
macOS
VPN management
Desktop administration

Full Job Description

Help Desk Technician II (Managed IT Services)

Build Your IT Career with Total Network Solutions

Total Network Solutions (TNS) is a fast-growing Managed IT Services Provider supporting businesses throughout Southern California and across the United States. We deliver enterprise-class IT support, Microsoft 365 administration, cybersecurity, cloud services, and infrastructure management to small and mid-sized businesses.

We're looking for an experienced Help Desk Technician II who enjoys solving technical problems, helping people, and growing their IT career.

This is not a call center position. You'll become part of a collaborative engineering team supporting a wide variety of technologies and client environments.

Schedule

This position supports our extended service desk hours and requires a consistent schedule that includes:

Every Saturday and Sunday (day shift)
Three weekdays, including one swing shift

Applicants must be willing to work weekends and an evening shift as part of their regular schedule.

This position is 100% in our Long Beach office. Remote work is not available.

Candidates must currently reside within approximately 30 minutes of Long Beach, CA.

What You'll Do

As a Help Desk Technician II, you'll provide exceptional technical support while serving as the first line of contact for many of our clients.

Responsibilities include:

Resolve Tier 1 and Tier 2 support requests
Troubleshoot Windows 11 desktops/laptops
Support macOS users
Configure and troubleshoot Microsoft 365 applications
Support Microsoft Outlook, Teams, OneDrive and SharePoint
Assist with Microsoft Entra ID and user account administration
Support Microsoft Intune managed devices
Perform workstation deployments and user onboarding/offboarding
Troubleshoot printers, scanners and peripheral devices
Support VPN connectivity and remote users
Troubleshoot basic networking issues involving switches, wireless access points and firewalls
Escalate complex issues to senior engineering staff when appropriate
Document all work thoroughly within our PSA and documentation systems
Deliver outstanding customer service on every interaction

Technologies You'll Work With

Microsoft 365
Microsoft Entra ID
Microsoft Intune
Microsoft Defender
Windows 10 & Windows 11
macOS
Windows Server
Active Directory
DNS & DHCP
Microsoft Teams
Fortinet
Meraki
Ubiquiti
SonicWall
NinjaOne (or similar RMM)
Autotask (or similar PSA)
Huntress
SentinelOne
Veeam
Microsoft Office

What We're Looking For

Required:

2+ years of IT support experience
Previous experience working for a Managed Service Provider (MSP) is strongly preferred
Excellent Windows desktop troubleshooting skills
Experience supporting Microsoft 365
Basic Active Directory administration
Basic networking knowledge (DNS, DHCP, VPN, TCP/IP)
Experience supporting Windows and macOS
Excellent verbal and written communication skills
Strong customer service mindset
Professional appearance and demeanor
Ability to multitask in a fast-paced environment
Team-oriented attitude
Eagerness to learn new technologies
Reliable transportation
Must reside within approximately 30 minutes of Long Beach

Preferred:

Microsoft Intune experience
Microsoft Defender experience
Experience with Meraki, Fortinet, Ubiquiti or SonicWall
Experience using RMM and PSA platforms
CompTIA A+, Network+, Security+, or Microsoft certifications

Who Will Be Successful Here?

The ideal candidate is someone who:

Genuinely enjoys helping people
Takes ownership of problems until they are resolved
Communicates professionally with clients and teammates
Works well under pressure
Is dependable and punctual
Is eager to continue learning and advancing technically
Wants to grow into a Systems Administrator or Systems Engineer role

Why Join TNS?

At Total Network Solutions, you'll be exposed to technologies and environments that most internal IT positions never see. Every day brings new challenges and opportunities to learn.

We believe in promoting from within, and many of our engineers began their careers on our service desk.

If you're looking for a place where hard work, technical curiosity, and excellent customer service are recognized and rewarded, we'd love to meet you.

Benefits

Competitive Salary
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid Holidays
Paid Training and Certification Opportunities
Career Advancement into Systems Administration and Engineering
Company-Provided Equipment

Pay: $30.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

it helpdesk technician jobs in garden grove ca

Mid-Level Help Desk Technician - On-Site Managed IT Services

IT Technician

IT Support Technician

Help Desk Technician - Tier 1

IT Support Technician

IT Technician

Desktop Support Technician, Senior

IT Support Technician

IT Help Desk Tech

IT Technician - (Corp Office - Day Shift)

IT Specialist (aka IT Support Technician)

Desktop Technician – Mid Level

IT Support Specialist (Entry-Level)

IT Support Technician - Tier 1

Desktop Support Technician

Senior L2 Support Technician (MSP)

Help Desk Support Technician

Helpdesk Technician

IT Help Desk Specialist

Help Desk Technician II (Onsite)

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