Top 105 Customer service representative Jobs in Gardiner, Me

Customer Service Representative
Kennebec Savings Bank —Farmingdale, ME
- $21.20 - $28.92 an hour
- Word processing
- Computer literacy
- Mid-level
Customer Service Representative (copy)
Sila Services —Augusta, ME
- $21 - $23 an hour
- Full-time
- Customer service
- Entry level
Quick Apply
Call Center Specialist
Camden National Bank —Gardiner, ME
- $18.00 - $25.65 an hour
- Full-time
- Computer skills
- Entry level
- Under 1 year
- Wellness program
- Paid holidays
Customer Service Representative
Dead River Company —Richmond, ME
- $18 - $26 an hour
- Overtime
- Office
- High school diploma or GED
- Children
- Paid training
- Paid holidays
Quick Apply
3d
Customer Services Representative
Maine Public Employees Retirement System —Augusta, ME
- $20.99 an hour
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist
Kennebec Savings Bank —Augusta, ME
- $21.40 - $32.66 an hour
- Word processing
- Computer literacy
- Mid-level
Customer Service Representative - State Farm Agent Team Member
Matthew Maloney - State Farm Agent —Augusta, ME
- Part-time
- Office
- Communication skills
- Entry level
- Paid time off
- Parental leave
Quick Apply
Customer Service Representative
ELMET TECHNOLOGIES LLC —Lewiston, ME
- $60,000 - $80,000 a year
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Service Associate I
Family Dollar —Gardiner, ME
- $15.10 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Healthcare Customer Service Representative
Staffing Solutions Organization LLC —Augusta, ME
- $18 an hour
- Full-time
- Administrative experience
- US work authorization
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative / Teller
Kennebec Savings Bank —Winthrop, ME
- $21.00 - $26.76 an hour
- Computer literacy
- Ability to sit for extended periods
- Experience equivalent to degree accepted
16h
Customer Representative Specialist - MV Branch / Anticipated Vacancy
State of Maine —Augusta, ME
- $18.76 - $27.03 an hour
- Online Application
- Office
- Administrative experience
- Continuous improvement
- Paid holidays
- Health insurance
2d
PT Customer Service Associate
Hannaford —Augusta, ME
- $15.10 - $19.65 an hour
- Part-time
- Communication skills
- Entry level
6d
Customer Service Representative
City of Waterville Maine —Waterville, ME
- $21.26 - $22.12 an hour
- Full-time
- Computer literacy
- Basic math
- Research
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Rep(09563) - 192 Water Street.
Domino's Franchise —Gardiner, ME
- Full-time
- Quick service & fast food restaurant
- Entry level
Quick Apply
Customer Service Representative (CSR)
Performance Foodservice —Augusta, ME
- $17.50 - $19.00 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
7d
Cashier/Customer Service Representative
MD’s Market —Augusta, ME
- From $16 an hour
- Part-time
- Bilingual
- Merchandising
- Supervising experience
- Employee discount
- Flexible schedule
Quick Apply
Client Support Specialist
Key Consulting —Augusta, ME
- $57,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Home Depot —Augusta, ME
- $16.50 - $19.50 an hour
- Entry level
Customer Representative Associate II - MV / Bureau of Motor Vehicles
State of Maine —Augusta, ME
- $17.80 - $25.62 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
6d

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Customer Service Representative

Kennebec Savings Bank -
Farmingdale, ME

Apply Now

Job Details

$21.20 - $28.92 an hour

Qualifications

Computer operation
Phone communication
Word processing
Spreadsheets
Desktop applications
Client interaction via phone calls

Full Job Description

Description:

POSITION SUMMARY: This position is responsible for accurately and courteously meeting new and existing customer account needs; performing all new account opening and account maintenance; maintaining and processing teller transactions; actively supporting and cross-selling Bank products/services; and maintaining accurate cash and transaction records.

KEY RESPONSIBILITIES:

Customer account services: Provide account services to Bank customers. Open new checking, savings, certificate of deposit, IRA CDs and IRA savings accounts, HSA checking and savings accounts, safe deposit boxes, notarizing documents, and any other new account service take applications for ATM/debit cards, issue debit cards, order customer checks, follow up on new account openings, all following established Bank policies and procedures. Perform general account maintenance as necessary. Assist customers with certificate of deposit maturities (renewals, reinvestments, redemptions, etc.). Comply with all Bank and branch policies and procedures concerning customer accounts. Respond to customer inquiries and resolve customer account problems; refer to Branch Manager as needed for more complex business account openings. Act as liaison between customer and other Bank departments as necessary to address account issues.

Comply with all applicable Federal and State banking regulations and all Bank and branch operating and security policies and procedures.
Meet or exceed established objectives and standards for customer service representative performance.

Customer transactions: Provide prompt, courteous and efficient service to branch customers as needed. Process customer teller or account transactions as needed. Accurately settle own cash drawer and processed work in adherence to Brank performance standards and established procedures. Maintain daily work in good order. Respond to customer inquiries; refer to appropriate branch or other Bank personnel as appropriate. Refer complex issues or problems to the Head Teller or Branch Manager.

Support Bank products/services: Maintain knowledge of current KSB products and services. Actively utilize as many Bank products and services as possible in order to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers.

Talk to customers and listen for “cues and clues” to determine needs; respond to customer inquiries and evaluate their needs; encourage the use of and explain Bank products/services to customers to meet their needs; establish accounts with new and existing customers through cross-selling efforts; make referrals to other Bank business lines as appropriate.

Participate in the Bank’s cross-selling programs and accurately maintain all required sales records.

Branch operations: Open and close the branch in accordance with established procedures and in conjunction with rotation schedule. Accurately record paperwork relating to new accounts, etc. in adherence to Bank performance standards. Maintain daily work in good order.

Branch back-up: Perform other branch functions as assigned to meet customer or operational needs, including working at other branches.

Community/public relations: Actively participate in community organizations and events. Represent the Bank in the community.

Other duties: Demonstrate reliable attendance and punctuality. Work at other Bank branches as needed for customer service, operational, or training purposes. Attend and participate in Bank meetings. Attend internal and external training to improve skills and knowledge relevant to the customer service representative position.

Understand and fully comply with Kennebec Savings Bank’s Core Values.

Perform other duties as required.

POSITIONS REPORTING TO THIS POSITION:

None

Requirements:

EDUCATION/EXPERIENCE REQUIRED:

Bachelor’s degree or equivalent work experience.
1 to 3 years’ branch banking experience as a teller/head teller and customer service representative OR other customer service experience
Computer literate, with specific experience in word processing and spreadsheet applications.

OTHER REQUIREMENTS:

Must be able to lift cash boxes and cash bags of approximately 20 pounds.
Must be able to distinguish between various denominations of coin and currency.
Must be able to operate vault combinations.
Must be able to read and work with computer print-out reports.
Must be able to stand or sit for extended periods of time while waiting on customers.
Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor.
Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills.
Must be able to prioritize and organize work flow; must have good attention to detail; must be able to handle multiple jobs.
Must have the ability to think through a problem, following proper steps in finding resolution.
Must have a high degree of ethics and maintain confidentiality of customers and accounts.
Must be friendly, courteous and sensitive to the needs of customers and coworkers.

Salary Range: Compensation for this position is based on knowledge, skills, experience, and demonstrated competency within the role.

Developing - Minimum: $21.20

Proficient - Midpoint: $25.06

Exceptional - Maximum: $28.92

Apply Now

Refine Your Search

customer service representative jobs in gardiner, me

Customer Service Representative

Customer Service Representative (copy)

Call Center Specialist

Customer Service Representative

Customer Services Representative

Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Associate I

Healthcare Customer Service Representative

Customer Service Representative / Teller

Customer Representative Specialist - MV Branch / Anticipated Vacancy

PT Customer Service Associate

Customer Service Representative

Customer Service Rep(09563) - 192 Water Street.

Customer Service Representative (CSR)

Cashier/Customer Service Representative

Client Support Specialist

Customer Service/Sales

Customer Representative Associate II - MV / Bureau of Motor Vehicles

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