Top 11 Customer relations associate Jobs in Gardner Ma

Customer Relations Associate Float
Cornerstone Bank —Gardner, MA
- $21 - $22 an hour
- Extended hours
- Basic math
- High school diploma or GED
- Organizational skills
Customer Relations Associate
Cornerstone Bank —Rutland, MA
- $20 - $21 an hour
- Extended hours
- Basic math
- Office
- High school diploma or GED
Client Service Associate
Morgan Stanley —Worcester, MA
- $15.00 - $40.87 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Client Service Associate
Carl P. Sherr & Co. —Worcester, MA
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Health insurance
Client Service Associate
Transcend Practice Management —Worcester, MA
- $60,000 - $75,000 a year
- Full-time
- Office
- Administrative experience
- Bachelor's degree
Quick Apply
3d
Wealth Management Associate
Morgan Stanley —Worcester, MA
- $68,000 - $120,000 a year
- Email
- Computer literacy
- Writing skills
- Office
Sales Associate
Worcester Center for Performing Arts Inc —Worcester, MA
- $20 - $25 an hour
- Weekends as needed
- 5 years
- English
- Mid-level
Quick Apply

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Customer Relations Associate Float

Cornerstone Bank -
Gardner, MA

Apply Now

Job Details

$21 - $22 an hour

Qualifications

Customer communication
Confidential information handling
Basic math
In-person customer service
High school diploma or GED
Computer skills

Full Job Description

About Cornerstone Bank

Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch—every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values—they’re how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.

Position Summary

Cornerstone Bank is seeking a Customer Relations Associate to provide friendly, accurate, and efficient service to customers while supporting daily branch operations. This role is responsible for processing routine banking transactions, answering customer inquiries, and building strong relationships by understanding customer needs and connecting them with appropriate bank products and services. The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank’s commitment to serving customers, colleagues, and the community with professionalism and care.

This role is a “Floater” role and will be required to float to locations on an as needed basis.

Responsibilities and Accountabilities

Provides efficient, effective and courteous customer service.
Perform a variety of transactions to service the customer, including processing deposits, withdrawals, payments, night drop bags; check cashing; may assist customers with more complex inquiries.
Maintain updated knowledge of Bank's products and services.
Build trust with customers by identifying opportunities to deepen customer relationships and refer customers to appropriate team members.
Ensures the accuracy of activities.
Balance transactions and cash at the end of the day and participate in the branch settlement.
Assist in operational and administrative activities of the branch including opening, closing, balancing ATM, mail deliveries and other general customer inquiries.
Perform all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.
Other related duties as requested.

Qualifications

Demonstrated customer service skills
Must be comfortable performing basic math calculations
Attention to detail; ability to multi-task
Strong verbal and written communication skills; possesses professional communication ability including active listening
Strong interpersonal skills and ability to deal with customers under circumstances requiring tact and diplomacy
Excellent organizational skills
Capable of handling sensitive and confidential situations and documentation
Must be available to work extended and/or weekend hours and attend training as needed
Must be able to use various types of office equipment, including computer terminal

Education/Training/Experience

High School Diploma or equivalent
Three to six months’ banking or retail cash handling/customer service experience

INDEPENDENT ACTION

Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.

Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply Now

Refine Your Search

customer relations associate jobs in gardner ma

Customer Relations Associate Float

Customer Relations Associate

Client Service Associate

Client Service Associate

Client Service Associate

Wealth Management Associate

Sales Associate

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