Top 2030 Client services specialist Jobs in Garland, Tx

Patient Access Specialist (Inbound)
SmithRx —Plano, TX
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
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9d
Manager, Assurance
Forvis Mazars —Dallas, TX
- Full-time
- CPA
- 5 years
- Master's degree
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Post Sale Specialist
Ghidotti Berger —Addison, TX
- $52,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
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Clinical Educator – Critical Care – Full time
Texas Health Resources —Dallas, TX
- $94,140.80 - $146,390.40 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
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Estimating Specialist
Dragonfly Pond Works —Addison, TX
- $90,000 - $110,000 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Health insurance
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7d
Sr Enterprise Account Exec, Cybersecurity (SLED)
ServiceNow —Dallas, TX
- Online Application
- Remote
- Up to 50% travel
- Research
- Residential
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Clinical Educator – Behavioral Health – Full time
Texas Health Resources —Dallas, TX
- $94,140.80 - $146,390.40 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
QMHP/Clinical Support Specialist
CK Family Services —The Colony, TX
- $18.27 - $20.19 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
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Senior Mechatronics Engineer
Capgemini —Dallas, TX
- $73,150 - $174,000 a year
- Full-time
- Computer science
- Computer Science
- Business development
- Paid holidays
- Disability insurance
5d
Barber/Hair Stylist
Coolheads Salon For Men —McKinney, TX
- $29 - $42 an hour
- Weekends as needed
- Barbering License
- Cosmetology License
- Sales
- Store discount
- Profit sharing
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Medical Lead Veterinarian
North Dallas Veterinary Hospital —Dallas, TX
- $150,000 - $185,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
7d
QMHP/Clinical Support Specialist
CK Family Services —Dallas, TX
- $18.27 - $20.19 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
Quick Apply
Real Estate Listing Agent
Better Homes and Gardens Real Estate Winans —Frisco, TX
- Full-time
- Mid-level
- Real Estate License
- Communication skills
11d
Real Estate Listing Agent
Better Homes and Gardens Real Estate Winans —Plano, TX
- Full-time
- Mid-level
- Real Estate License
- Communication skills
11d
Real Estate Listing Agent
Better Homes and Gardens Real Estate Winans —McKinney, TX
- Full-time
- Mid-level
- Real Estate License
- Communication skills
11d
Senior Client Executive, Commercial Risk - Insurance Advisory Solutions, SW Region
The Baldwin Group —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Controls Engineer
TES Recruiting —Plano, TX
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Travel
- In-person
Quick Apply
18h
Migration Specialist (Banking Domain)
Mphasis —Plano, TX
- Email
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Maintenance and Reliability Specialist
BLM GROUP —Dallas, TX
- $25 - $40 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Military
- Health insurance
- Dental insurance
Staff Payroll Tax Processor
Intuit —Frisco, TX
- Microsoft Excel
- 5 years
- Finance

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client services specialist jobs near garland, tx

Patient Access Specialist (Inbound)

SmithRx -
Plano, TX

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Job Details

$23 an hour
9 days ago

Benefits

Commuter assistance
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Snacks provided
Employee assistance program
Vision insurance

Qualifications

Google Workspace
Phone communication
Windows
Microsoft Office
Documentation tools
Decision making
Technical Proficiency

Full Job Description

Who We Are:

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing a one-call resolution.

What you will do:

Educate patient members about their pharmacy benefits and help them source medications they need through various programs.
Provide support to/ assist members, providers and pharmacies via inbound phone calls, email, and other appropriate communication channels
Handle inbound calls pertaining to enrollment in drug savings programs and resolve their inquiries.
- This role's success metrics include providing one-call resolution to members, providers, and pharmacies
- This role will gather any missing necessary information to successfully resolve the case, with emphasis on a one-call resolution approach.
- This role requires good understanding of all Patient Access savings programs
Coordinate with members, physicians, drug manufacturers, and pharmacies to facilitate enrollment in savings programs.
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our Members
Provide empathetic support to patients by phone, email, and other channels
Maintain impeccable documentation, responsiveness, timeless of response with follow-up of each member call
Have a patient-centric mindset and a high sense of urgency to solve requests
Work with sensitive information while upholding PHI and HIPAA standards.
Stay updated on organizational processes and policies to maintain compliance and ensure service quality.
Organize case details per required standards and keep track of multiple tasks to ensure optimal productivity in a fast paced environment.
Achieve or exceed specific key performance indicators and meet service level expectations to maintain high-quality service standards.
Consistently maintain quality assurance standards and strict adherence to schedule, contributing to the overall efficiency and reliability of support.

What You Will Bring To SmithRx:

Candidates must be locally based. Potential to work from home four days per week based on performance, after 60 days of onsite onboarding.
- Requires 100% attendance during training period.
High School diploma or GED or equivalent required.
2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.
Proficiency in Windows, MS Office, G-Suite required. Salesforce experience preferred.
Knowledge and understanding of pharmacy benefits manager (PBM) systems and processes is preferred
Knowledge of health insurance plans and medication reimbursement processes is preferred
Understanding of drug savings programs and patient assistance programs is preferred
Exceptional verbal and written communication skills.
Demonstrated professionalism, active listening, and empathetic conversational skills.
Ability to multitask, prioritize effectively, and manage time efficiently.
Ability to quickly identify issues, determine the best course of action, and resourcefully find solutions to complex problems.
Ability to learn and adapt to new technologies and processes quickly.
Critical thinking skills with the capability to navigate through ambiguity and adapt to change.

What SmithRx Offers You:

Competitive pay - $23 per hour with opportunity for promotion and increased pay within 6+ months
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
3 Weeks Paid Time Off
12 Paid Holidays
Paid Parental Leave Benefits
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Wellness Benefits
Commuter Benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Compensation & Benefits

Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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Refine Your Search

client services specialist jobs in garland, tx

Patient Access Specialist (Inbound)

Manager, Assurance

Post Sale Specialist

Clinical Educator – Critical Care – Full time

Estimating Specialist

Sr Enterprise Account Exec, Cybersecurity (SLED)

Clinical Educator – Behavioral Health – Full time

QMHP/Clinical Support Specialist

Senior Mechatronics Engineer

Barber/Hair Stylist

Medical Lead Veterinarian

QMHP/Clinical Support Specialist

Real Estate Listing Agent

Real Estate Listing Agent

Real Estate Listing Agent

Senior Client Executive, Commercial Risk - Insurance Advisory Solutions, SW Region

Controls Engineer

Migration Specialist (Banking Domain)

Maintenance and Reliability Specialist

Staff Payroll Tax Processor

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