Top 447 Customer relations representative Jobs in Garland, Tx

Customer Support Associate
Merck —Irving, TX
- $43,100 - $67,800 a year
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
7d
Customer Relations Representative - State Farm Agent Team Member
Travis Barton - State Farm Agent —Rockwall, TX
- $60,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
WaFd Bank —Dallas, TX
- $18.70 - $21.44 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Office
- Paid parental leave
- AD&D insurance
Customer Service Representative - Development Services
City of Frisco —Frisco, TX
- $17.51 - $24.51 an hour
- Full-time
- Spanish
- Pass drug screening
- Mid-level
Office Administration
AIT —Plano, TX
- Overtime
- Computer literacy
- Office
- Administrative experience
Quick Apply
Account Representative - State Farm Agent Team Member
Christopher Walls - State Farm Agent —Allen, TX
- $2,916 - $8,333 a month
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Work from home
Quick Apply
Representative, Guest Experience Customer Service
Dallas Arboretum & Botanical Garden —Dallas, TX
- $15 an hour
- Weekends as needed
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Service Representative (Full Time) - Plano
PROSPERITY BANK —Plano, TX
- Overtime
- Basic math
- Mid-level
- Computer skills
Patient Services Specialist I - Patient Experience Representative (Frisco)
Baylor Scott & White Health —Frisco, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
11d
Customer Relations Representative - State Farm Agent Team Member
Andy Roethele - State Farm Agent —Plano, TX
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Retirement plan
Quick Apply
Customer Relations Coordinator
Forward Air —Irving, TX
- Part-time
- Microsoft Outlook
- Writing skills
- Office
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
James Carr - State Farm Agent —Dallas, TX
- $55,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Joshua Bradburn - State Farm Agent —Carrollton, TX
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Profit sharing
- Paid time off
Quick Apply
PW Customer Service & Permitting Tech
City of Frisco —Frisco, TX
- $44,374.72 - $62,124.40 a year
- Full-time
- Pass drug screening
- Office
- Residential
8d
Insurance Account Representative - State Farm Agent Team Member
Dale Johnso - State Farm Agent —Richardson, TX
- $40,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Adrian Valdez - State Farm Agent —Rowlett, TX
- $44,000 - $65,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Gene Wolfgram - State Farm Agent —Frisco, TX
- $75,000 - $130,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Financial Advisor
Cathay Bank —Plano, TX
- $64,480 a year
- Full-time
- English
- Mid-level
- Business development
- Health savings account
- Disability insurance
Quick Apply
Maintenance Technician -2nd Shift
Pratt Industries —Rockwall, TX
- $25.70 - $37.35 an hour
- Full-time
- Mid-level
- Teaching
- Health savings account
- Paid holidays
Quick Apply
11d
SALES AT BHPH DEALERSHIP (Spanish Speaking +)
The Auto Cave —Dallas, TX
- $40,000 - $117,000 a year
- Full-time
- Spanish
- High school
- Dealership
Quick Apply

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Customer Support Associate

Merck -
Irving, TX

Apply Now

Job Details

Full-time
$43,100 - $67,800 a year
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Optimizing workflow processes
Performance dashboard reports
Managing customer accounts
Sales support
Customer relationship building
Email customer support
Sales analytics & reporting tools
Metrics Reporting
High school diploma or GED
Managing clients in a customer support role
Customer engagement
Account management
Continuous process improvement (CPI)
Sales data tracking

Full Job Description

Job Description

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, no one sees it like we do.

We are seeking a highly detail-oriented and proactive Customer Service & Order Management Associate to support both internal teams and external customers. This role is heavily focused on order entry, data accuracy, and operational support, while also maintaining a high level of customer interaction.

The ideal candidate thrives in a fast-paced environment, brings strong organizational skills, and leverages technology—including Excel and AI tools—to drive efficiency and accuracy.

Key Responsibilities:

Accurately process high-volume order entry across systems with a strong focus on data integrity and timeliness
Review, validate, and maintain order data to ensure accuracy and completeness
Serve as a primary point of contact for customer inquiries via phone and email, delivering prompt and professional service
Proactively identify and resolve order discrepancies, delays, or customer concerns
Partner closely with team to support order management, customer follow-ups, and account needs
Track and communicate order status, shipment updates, and issue resolution to customers and internal stakeholders
Utilize spreadsheets, reporting tools, and dashboards to monitor order activity and performance metrics
Continuously look for opportunities to improve processes, increase efficiency, and enhance the customer experience
Leverage AI tools (e.g., Copilot, ChatGPT) to streamline workflows, communications, and data tasks

Qualifications & Skills:

Strong attention to detail with a high level of accuracy in data entry and order processing
Excellent written and verbal communication skills
Customer-first mindset with a proven ability to build relationships and resolve issues
Ability to manage multiple priorities and stay organized in a fast-paced environment
Self-starter who can work independently with minimal supervision
Proficiency in Microsoft Office, particularly:
Excel (intermediate to advanced preferred)
Outlook and general PC skills
Experience or familiarity with:
E-commerce or order management systems (highly preferred)
Power BI or reporting tools (preferred)
AI productivity tools (Copilot, ChatGPT) strongly preferred

Required Education & Experience:

High School Diploma or equivalent required
2+ years of customer service, order entry, or data entry experience
Experience in a high-volume, transactional environment is a plus

What Success Looks Like:

High accuracy and efficiency in order entry and data management
Positive customer feedback and strong issue resolution outcomes
Strong collaboration with sales and cross-functional teams
Continuous process improvement and effective use of technology tools

#MSJR

The salary range for this role is:
$43,100 - $67,800

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
 
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
 
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Required Skills:
Account Management, Account Management, Call Center Systems, Consumer Relations, Customer Engagement, Customer Feedback, Customer Handling, Customer Service, Customer Service Management, Customer Support, Dashboard Reporting, Data Entry, Email Management, Oral Communications, Order Processing, Performing Administrative Activities, Post-Sales Support, Process Improvements, Quality Standards, Report Preparation, Retail Customer Service, Sales Quotes, Sales Tracking, Service Excellence, Service Metrics {+ 2 more}

Preferred Skills:
Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights
EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
08/24/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R411727

Apply Now

Refine Your Search

customer relations representative jobs in garland, tx

Customer Support Associate

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative - Development Services

Office Administration

Account Representative - State Farm Agent Team Member

Representative, Guest Experience Customer Service

Customer Service Representative (Full Time) - Plano

Patient Services Specialist I - Patient Experience Representative (Frisco)

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Coordinator

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

PW Customer Service & Permitting Tech

Insurance Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Financial Advisor

Maintenance Technician -2nd Shift

SALES AT BHPH DEALERSHIP (Spanish Speaking +)

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