Top 3968 Customer service supervisor Jobs in Garland, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
14d
Team Lead / Real Estate Agent
Be One Team —Frisco, TX
- $60,000 - $400,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- Real Estate License
- Opportunities for advancement
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Claims Supervisor (Non-Standard Auto)
Connect Insurance (We service auto insurance policies sold through independent agents) —Plano, TX
- From $80,000 a year
- Full-time
- Hybrid work
- Spanish
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
F&B Supervisor at Cheeky Monkeys Fairview
Cheeky Monkeys Fort Worth —Fairview, TX
- $13 - $16 an hour
- Full-time
- Merchandising
- Mid-level
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
8d
Call Center (Korean/English Bilingual) [2100]
KWI —Plano, TX
- $14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
Asst. Supervisor/Asst. Manager
Carnation Auto Spa —Carrollton, TX
- $15 - $16 an hour
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Call Center Regional Manager
La Familia Insurance —Dallas, TX
- $59,000 - $79,000 a year
- Full-time
- Spanish
- Management
- English
- Health savings account
- Health insurance
Quick Apply
11d
Canvass Supervisor- Leadership Role
DaBella —Dallas, TX
- $22.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Restoration field supervisor
CRDN Dallas —Dallas, TX
- $17 - $20 an hour
- Weekends as needed
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Service Operations Manager
Good Faith Energy —Addison, TX
- From $90,000 a year
- Full-time
- Residential
- Quality control
- Travel
- Health savings account
- Health insurance
Quick Apply
Inventory Control Supervisor
S.P. Richards Company —Coppell, TX
- $65,000 a year
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Bachelor of Science
RN Weekend Supervisor
The Highlands Guest Care Center —Dallas, TX
- $37 - $41 an hour
- Full-time
- Nursing
- Skilled nursing facility
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Litigation Supervisor- - Auto Insurance Claims
SeaHarbor Insurance —Dallas, TX
- From $90,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
BCBA Clinical Supervisor - Flower Mound
THRIVE BEHAVIOR CENTERS LLC —Flower Mound, TX
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
8d
Garden Services Manager
Lambert Landscape Company —Dallas-Fort Worth, TX
- From $55,000 a year
- 8 hour shift
- Spanish
- Customer service
- 5 years
Quick Apply
Clinical Team Lead (Charge Nurse) - FT - Nights - L&D - 10K Sign on Bonus
Methodist Health System —Dallas, TX
- Full-time
- Acute care
- Nursing
- RN License
Clinical Team Lead (Charge Nurse) - FT - Nights - L&D - 10K Sign on Bonus
Methodist Health System —Dallas, TX
- Full-time
- Acute care
- Nursing
- RN License
Haul Driver Supervisor
RPM XCONSTRUCTION LLC —McKinney, TX
- 5 years
- High school diploma or GED
- Flatbed truck
Quick Apply

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customer service supervisor jobs near garland, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in garland, tx

Head of Customer Service

Team Lead / Real Estate Agent

Claims Supervisor (Non-Standard Auto)

F&B Supervisor at Cheeky Monkeys Fairview

Call Center (Korean/English Bilingual) [2100]

Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX

Program Supervisor I, LPC, ACT, MHA, Pos. #118, Corpus Christi, TX

Asst. Supervisor/Asst. Manager

Call Center Regional Manager

Canvass Supervisor- Leadership Role

Restoration field supervisor

Service Operations Manager

Inventory Control Supervisor

RN Weekend Supervisor

Litigation Supervisor- - Auto Insurance Claims

BCBA Clinical Supervisor - Flower Mound

Garden Services Manager

Clinical Team Lead (Charge Nurse) - FT - Nights - L&D - 10K Sign on Bonus

Clinical Team Lead (Charge Nurse) - FT - Nights - L&D - 10K Sign on Bonus

Haul Driver Supervisor

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