Top 177 Customer relations representative Jobs in Garner, Nc

Patient Service Representative I
Associated Urologists of North Carolina —Cary, NC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
9d
Funeral Director/Outside Sales Advisor- Up to $10,000 in incentives! and a $2,500 dollar sign on bo
Neptune Society —Raleigh, NC
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
- COVID-19 protective measures
- Health savings account
Quick Apply
Workplace Investigations Lead
Millennium Print Group —Raleigh, NC
- 7 years
- Writing skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
5d
Consignment Program Specialist
Teleflex —North Carolina
- $75,000 - $80,000 a year
- 3 years
- Finance
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
12d
Assistant Property Manager
Harbor Group Management Company —Durham, NC
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
1d
EXECUTIVE CHEF 1- University of North Carolina Greek House Chefs
GREEK HOUSE CHEFS INC —Raleigh, NC
- $50,000 - $55,000 a year
- ServSafe
- English
- Ability to lift 50 pounds
Quick Apply
8d
Field Service Technician
Guardian Fueling Technologies LLC —Raleigh, NC
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- 401(k) matching
Quick Apply
Director of Commercial Analytics
Pace Analytical Services —North Carolina
- Full-time
- Remote
- English
- Office
- Finance
- Wellness program
- Health savings account
Admissions Representative
ECPI University LLC —Raleigh, NC
- University
- Bachelor's degree
- Computer skills
Quick Apply
Service Coordinator
Pavion Corp. —Knightdale, NC
- $20 - $25 an hour
- Word processing
- Mid-level
- Administrative experience
Quick Apply
1d
Patient Registration Specialist / Customer Service Representative (CSR)
JMA Pediatrics - Jeffers, Mann & Artman —Clayton, NC
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Clinic
- Criminal background check
- Profit sharing
- Disability insurance
Noncredit Health Academy Support Specialist
Santa Barbara City College —Wake County, NC
- $63,129 - $76,932 a year
- Full-time
- Inventory control
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
11d
Customer Service Representative I
Ajinomoto Health & Nutrition North America, Inc. —Raleigh, NC
- Full-time
- High school diploma or GED
- Continuous improvement
- Entry level
Quick Apply
Blood and Supply Transportation Courier (Morrisville - Per Diem)
The Blood Connection —Morrisville, NC
- Per diem
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Patient Service Associate
AMPLIFY HEALTH —Raleigh, NC
- $18 - $20 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
3d
Account Representative - State Farm Agent Team Member
Paul Odland - State Farm Agent —Raleigh, NC
- $40,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- 401(k)
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Lisa Davis - State Farm Agent —Raleigh, NC
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Benefits & Leave Specialist
Easterseals PORT Health —Raleigh, NC
- $68,000 a year
- Full-time
- Hybrid work
- Writing skills
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Tim Farless - State Farm Agent —Holly Springs, NC
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Donor Services Specialist
North Carolina State University —Raleigh, NC
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance
10d

I want to receive the latest job alert for customer relations representative in garner, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near garner, nc

Patient Service Representative I

Associated Urologists of North Carolina -
Cary, NC

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer relations representative jobs in garner, nc

Patient Service Representative I

Funeral Director/Outside Sales Advisor- Up to $10,000 in incentives! and a $2,500 dollar sign on bo

Workplace Investigations Lead

Consignment Program Specialist

Assistant Property Manager

EXECUTIVE CHEF 1- University of North Carolina Greek House Chefs

Field Service Technician

Director of Commercial Analytics

Admissions Representative

Service Coordinator

Patient Registration Specialist / Customer Service Representative (CSR)

Noncredit Health Academy Support Specialist

Customer Service Representative I

Blood and Supply Transportation Courier (Morrisville - Per Diem)

Patient Service Associate

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Benefits & Leave Specialist

Account Representative - State Farm Agent Team Member

Donor Services Specialist

I want to receive the latest job alert for customer relations representative in garner, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected