Top 642 Customer advocate Jobs in Gary, In

Customer Service Representative
Signode —Gary, IN
- $25 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Continuous improvement
- Dental insurance
- 401(k)
Quick Apply
GUEST SVS/FRONT DESK/SWITCHBRD
Methodist Hospitals —Gary, IN
- Weekends as needed
- Microsoft Word
- Hospital
- Computer literacy
Customer Experience Advocate
Panduit —Tinley Park, IL
- $22 - $25 an hour
- Online Application
- Hybrid work
- Hospitality
- Oracle
- US work authorization
- Profit sharing
- Health insurance
SURGERY SCHEDULING COORD
Methodist Hospitals —Gary, IN
- Full-time
- Surgery
- Hospital
- HIPAA
Cafe Associate
Sam's Club —Merrillville, IN
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Client Coordinator
Maxim Healthcare —Crown Point, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Delivery Advocate
ImageFIRST Healthcare Laundry Specialists —Merrillville, IN
- $20 - $23 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Experience Truck Fleet Advocate
TransChicago Truck Group —Gary, IN
- $60,000 - $75,000 a year
- Full-time
- Dealership
- 1 year
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Patient Service Representative - Advocate Trinity
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- Adults
- Outpatient experience
6d
Produce Associate
Sam's Club —Merrillville, IN
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Merrillville, IN
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Cashier
Advocate Aurora Health —Hazel Crest, IL
- $18.85 - $28.30 an hour
- Part-time
- Customer service
- Basic math
- English
1d
Customer Success Manager
Privy —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Dental insurance
Quick Apply
3d
Associate Customer Success Management
Censis —Chicago, IL
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
9d
Administrative Assistant II
Advocate Aurora Health —Hazel Crest, IL
- $26.55 - $39.85 an hour
- Full-time
- Research
- Mid-level
- Office
2d
Brand Ambassador
Sandpiper Productions —Valparaiso, IN
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Baker and Packager Associate
Sam's Club —Merrillville, IN
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Health insurance
Service Operations Coordinator
ImageFIRST Healthcare Laundry Specialists —Merrillville, IN
- $65,000 - $80,000 a year
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Paid parental leave
- Health insurance
Quick Apply
4d
CLUB Customer Service Outfitter
Bass Pro Shops —Hammond, IN
- Full-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Health savings account
- Paid holidays

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customer advocate jobs near gary, in

Customer Service Representative

Signode -
Gary, IN

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Company Description

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Job Description

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary:

The hourly wage for this position is $25.00 and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.

Summary:

Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by resolving issues in the most efficient and effective manner.

Essential Functions:

Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines.
Respond full circle to requests from customers, sales reps and service reps.
Collaborate with other departments to resolve customer issues and align with customers’ needs and requests.
Maintain appropriate records and documentation in our ERP System.
Act as an Account advocate by managing and overseeing inquiries that require concierge handling.
Communicate proactively with customers to keep them aware of updates, changes, delays, and other information deemed important to them.
Investigate and resolve billing concerns by tracking shipments, researching price differences and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP.
Provide problem solving and continuous improvement by removing barriers that impact product quality, support, or on-time delivery and customer satisfaction.
Efficiently enter orders and address inquiries by leveraging the resources within the business, and following the standardized processes implemented.
Complete and review customer specific reports for accuracy and integrity.
Recommend ideas which enhance the overall customer experience.

Qualifications

Education:

High School Diploma or GED required. Associates degree in Business or related field preferred.

Experience:

2+ years of previous customer service experience, preferably in manufacturing and/or installation/maintenance/repair environment.
Ticketing system experience, a plus.
ERP experience (quoting, order entry, and returns) is a plus.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

Customer Focus
Detail Orientated
Interpersonal Savvy
Energy
Communication
Listening

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Company does not sponsor for employment-based visas for this position now or in the future.

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.

Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at [email protected].

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Refine Your Search

customer advocate jobs in gary, in

Customer Service Representative

GUEST SVS/FRONT DESK/SWITCHBRD

Customer Experience Advocate

SURGERY SCHEDULING COORD

Cafe Associate

Client Coordinator

Delivery Advocate

Customer Experience Truck Fleet Advocate

Patient Service Representative - Advocate Trinity

Produce Associate

Prepared Meals and Rotisserie Chicken Associate

Cashier

Customer Success Manager

Associate Customer Success Management

Administrative Assistant II

Brand Ambassador

Baker and Packager Associate

Manager, Customer Support

Service Operations Coordinator

CLUB Customer Service Outfitter

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