Top 7 Pbx Jobs in Gary In

Operator- PBX- Sports Illustrated Resort- Chicago
Sports Illustrated —Chicago, IL
- $24.00 - $25.50 an hour
- Email
- English
- High school diploma or GED
- Travel
- Wellness program
- Paid holidays
Quick Apply
10d
Front Desk Agent
Le Meridien Essex Chicago —Chicago, IL
- From $22 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
11d
Hotel Front Desk Agent part time and Full time 16-24 hours
Best Western University Inn at Valparaiso —Valparaiso, IN
- $12 - $14 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Employee discount
- Food provided
Quick Apply
1d
Front Desk Marketer Sports Illustrated Chicago
Sports Illustrated —Chicago, IL
- $17.50 - $18.00 an hour
- Email
- Microsoft Office
- High school diploma or GED
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
Concierge
Choice Hotels —Chicago, IL
- Weekends as needed
- Background check
- Computer literacy
- Sanitation
Front Office Supervisor
Choice Hotels —Chicago, IL
- Weekends as needed
- Background check
- Mid-level
- Hotel

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Operator- PBX- Sports Illustrated Resort- Chicago

Sports Illustrated -
Chicago, IL

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Job Details

Full-time
$24.00 - $25.50 an hour
10 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Operator switchboards
Phone communication
English
Telephone systems
Typing

Full Job Description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Handle incoming/outgoing calls in an attentive, courteous and efficient manner, according to standard operating procedures

Essential Job Functions

Responsibilities include, but are not limited to:

Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages: Furnish information/phone numbers to callers as requested or makes sufficient inquiries necessary to refer the caller to the appropriate resort personnel, sales or marketing or outside vendor. Assist guests with voice mail. Dispatch maintenance and housekeeping staff to guest rooms as needed. (60% time)

Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (15% time)

Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time)

Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)

Performs other duties as needed (5% time)

Travel Requirements

Travel is not a requirement for this position. If training is required off site, it will be local and be about half to full day of time.

Minimum Requirements and Qualifications

Education

High School diploma or equivalent

Training requirements

Knowledge and skills

Excellent communication skills.

Basic understanding of telephone switchboard and PBX equipment and systems

Acquires job skills and learns company policies and procedures to complete routine tasks

Ability to read and comprehend routine instructions, short correspondence and memos

Ability to give high priority to customer service

Ability to solve problems with a minimum of guidance

Ability to read, write and understand English

Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff

Ability to multi-task and work in a fast paced environment

Must be people oriented and able to work independently or with others as needed

Technical Skills

Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard

Job experience

Six months customer service experience

Six Months of switchboard /PBX experience

Unless there is a legal requirement, experience will be accepted for the education requirement.

Level of decision making authority

Works on assignments that are routine in nature. Must be able to make independent decisions and/or seek advice to ensure consistent functioning operations offering high levels of our Count on me Service

Level of autonomy

Receives detailed instructions on all work

Needs to demonstrate good judgment and demonstrate a level of professionalism

The impact of his/her decision on the organization

Impacts to Guest experience and vacation

Decisions could impact safety of guests and employees

Supervisory responsibility:

Scope/Financial Responsibility

Understand and care for company assets and equipment, supplies and property professionally

Organizational Relationships

Regularly interacts with Guest Services Manager, Guest Services Supervisor as well as Guest Services Team Members.

Regularly interacts with Engineering Department and Housekeeping Department

Regularly interacts with Operations Department Leaders

Regularly interacts and serves guests

Work Environment

Equipment Used:

Telephone

Switchboard / PBX System

Hand Held Radio

Bell carts

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Compensation

Generally starting at $24.00 - $25.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

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pbx jobs in gary in

Operator- PBX- Sports Illustrated Resort- Chicago

Front Desk Agent

Hotel Front Desk Agent part time and Full time 16-24 hours

Front Desk Marketer Sports Illustrated Chicago

Concierge

Front Office Supervisor

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