Top 6 Senior desktop support technician Jobs in Gastonia, Nc

Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
10d
Data Center Cabling Supervisor | Sr. Technician
Align Communications —Mount Holly, NC
- Full-time
- Construction site
- 3 years
- Bachelor's degree
- Paid training
- Commuter assistance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues.
Quick Apply
Sr. IT Support Partner
Trane Technologies —Davidson, NC
Bachelor's or Associate degree in a related IT technical field. 10+ IT experience providing technical customer support including troubleshooting computer…
$72,611.66 - $101,394.99 a year
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Data Center Cabling Supervisor | Sr. Technician
Align Communications —New Albany, OH
If you've been leading crews, managing projects in the field, coordinating subcontractors, and driving installations from start to finish, this role may be a…
Quick Apply

I want to receive the latest job alert for senior desktop support technician in gastonia, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior desktop support technician jobs near gastonia, nc

Desktop Support Technician jobs in Charlotte, NC

Desktop Support Technician jobs in San Francisco, CA

It Technical Support jobs in Pittsburgh, PA

Desktop Support Technician jobs in Colorado Springs, CO

Ekg Technician jobs in Homestead, FL

Desktop Support Technician jobs in Ellicott City, MD

Desktop Support Technician jobs in Utah

It Desktop Support jobs in Greensboro, NC

Peer Support Specialist jobs in Indiana

Data Project Manager jobs in Raleigh, NC

Data Project Manager jobs in Ann Arbor, MI

Project Manager jobs in Washington, DC

Data Analyst jobs in Stockton, CA

Data Project Manager jobs in Toledo, OH

Data Project Manager jobs in South Brunswick Township, NJ

Desktop Support Senior Technician

TTEC -
Charlotte, NC

Apply Now

Job Details

$62,000 - $65,000 a year
10 days ago

Benefits

Tuition reimbursement
Paid time off

Qualifications

Windows

Full Job Description

Desktop Support Senior Technician

Your potential has a place here with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working On Site in Charlotte, North Carolina, USA, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll Do
The Desktop Support Technician is responsible for providing on-site technical support for call center operations, end users, desktop devices, peripherals, and production technologies. This role serves as the primary technical resource for incident resolution, workstation support, endpoint compliance, asset management, and operational readiness within a high-volume contact center environment.

During a Typical Day, You’ll

Diagnose, troubleshoot, repair, and replace desktop and laptop computers, peripherals, and related equipment.
Provide in-person and remote technical support while maintaining high customer satisfaction.
Collaborate with Facilities, Network, Security, and Client Technology teams when issues impact production.
Monitor and maintain desktop compliance and endpoint health.
Troubleshoot workstation connectivity issues involving wired, wireless, VPN, and production network environments.
Receive, stage, deploy, recover, and track IT assets.

What You Bring to the Role

Associate degree in Information Technology, Computer Science, or related field preferred.
Minimum 2-3 years of desktop support, help desk, or technical support experience.
Strong knowledge of Microsoft Windows operating systems.
Strong customer service orientation.
Excellent communication and interpersonal skills.
Ability to prioritize multiple tasks in a fast-paced environment

What You Can Expect

An annual incentive program
Health and wellness programs
Paid time off (PTO)
Tuition reimbursement and access to thousands of free online courses

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

The anticipated range is $62K-$65K per year. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite

Primary Location: US-NC-Charlotte

Apply Now

Refine Your Search

senior desktop support technician jobs in gastonia, nc

Desktop Support Senior Technician

Data Center Cabling Supervisor | Sr. Technician

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for senior desktop support technician in gastonia, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected