Top 923 Guest service Jobs in Gatlinburg, Tn

Guest Service Representative at Gatlinburg River Inn
AATMOS —Gatlinburg, TN
- $15 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
4d
Innkeeper Historic Rocky Waters Motor Inn
AATMOS —Gatlinburg, TN
- $17 - $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Sanitation
- Hotel
- Health insurance
- Dental insurance
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9d
P.M. Housekeeper
Margaritaville Resort Gatlinburg —Gatlinburg, TN
- From $16 an hour
- Weekends as needed
- In-person
- Guest services
- Communication skills
- Free parking
- Health insurance
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Restaurant Server
Mountain Edge Grill —Gatlinburg, TN
- From $5 an hour
- 12 hour shift
- In person
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Free parking
- Employee discount
Quick Apply
12d
Custodian
Gatlinburg SkyPark —Gatlinburg, TN
- From $17 an hour
- 8 hour shift
- Organizational skills
- In-person
- Ability to stand for extended periods
- Health savings account
- Health insurance
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Server
Chesapeake's —Gatlinburg, TN
- $25 - $40 an hour
- Part-time
- Basic math
- Ability to lift 50 pounds
- Restaurant
- Health insurance
- Dental insurance
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Server
The Chop House —Sevierville, TN
- $20 - $25 an hour
- Part-time
- Casual dining restaurant
- In-person
- Entry level
- Paid training
- Health insurance
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Retail Sales Associate
Paula Deen's Family Kitchen —Gatlinburg, TN
- Full-time
- No experience needed
- Entry level
- Under 1 year
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Service & Engagement Team Leader - Sevierville, TN
Target —Sevierville, TN
- $22.00 - $37.40 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
1d
Guest Services Supervisor
Courtyard by Marriott Gatlinburg —Gatlinburg, TN
- Full-time
- Background check
- Mid-level
- Front desk
Quick Apply
Server
Mellow Mushroom —Gatlinburg, TN
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Quick service & fast food restaurant
- Flexible schedule
Quick Apply
Professional Cleaner – Vacation Rentals & Residential Homes
Cozy Bear Cleaning —Sevier County, TN
- $1,000 - $5,000 a month
- Part-time
- Customer service
- Residential
- Driver's License
Quick Apply
6d
Guest Service Agent , 7-3 and 3-11 shifts
Oaktenn —Gatlinburg, TN
- $15 - $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- No experience needed
- Hotel
Quick Apply
Host
Chesapeake's —Gatlinburg, TN
- $14 - $30 an hour
- Part-time
- Math
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Housekeeper - Mountain Loft Resort
MasterCorp —Gatlinburg, TN
- Up to $22 an hour
- Part-time
- Basic math
- Ability to lift 25 pounds
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Supervisor
Westgate Resorts —Gatlinburg, TN
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Vacation Rental Cleaners
Mountain Top Cleaning and Maintenance —Sevierville, TN
- From $25 an hour
- Weekends as needed
- Residential
- Reliable transportation
- Entry level
- Paid training
- Flexible schedule
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Pigeon Forge, TN
- Up to $3,200 a year
- Part-time
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
6d
Housekeeping Inspector
Margaritaville Resort Gatlinburg —Gatlinburg, TN
- $20 an hour
- Weekends as needed
- Communication skills
- Entry level
- Resort
Quick Apply
4d
Server - Ole Red Gatlinburg
Opry Entertainment Group & Ryman Hospitality Properties —Gatlinburg, TN
- Weekends as needed
- Bar
- Ability to climb stairs
- High school diploma or GED
Quick Apply

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guest service jobs near gatlinburg, tn

Guest Service Representative at Gatlinburg River Inn

AATMOS -
Gatlinburg, TN

Quick Apply

Job Details

$15 - $17 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

High school diploma or GED

Full Job Description

Gatlinburg River Inn is a warm, welcoming retreat nestled along the river in the heart of Gatlinburg, TN — where genuine mountain hospitality and a comfortable, well-appointed stay bring guests back time and again. As a Guest Service Representative, you are the first and lasting impression of everything this property stands for — the friendly, knowledgeable presence who makes every guest feel at home from the moment they arrive. From seamless check-ins to local recommendations to handling the unexpected with a smile, this is a role for someone who genuinely loves people and takes real pride in making every stay memorable.

What You'll Do

Guest Experience & Service

Welcome every guest with genuine warmth and hospitality that reflects the character of Gatlinburg River Inn
Perform all check-in and check-out tasks efficiently and accurately
Respond to guest inquiries, requests, and complaints promptly and professionally, always resolving with care
Share knowledgeable recommendations on local Gatlinburg attractions, dining, hiking, and activities
Inform guests of property amenities including the pool, fire pit, lawn areas, guest laundry, and complimentary hot continental breakfast
Arrange personalized services for VIP guests and special occasion visitors
Upsell and convert walk-in guests by communicating the property's unique value and available offerings

Front Desk Operations

Manage online and phone reservations in accordance with AATMOS Hospitality Standard Operating Procedures
Register guests and collect necessary information including contact details, payment methods, and stay dates
Verify credit card data and inform guests of payment methods and policies
Maintain accurate and up-to-date records of bookings and payments
Communicate with housekeeping and facilities teams to ensure prompt responses to guest needs and room readiness
Report any accidents, injuries, or safety concerns to management immediately

What We're Looking For

Experience & Education

High school diploma or equivalent required
1 year of hotel front desk, guest services, or customer-facing experience preferred

Skills & Abilities

Warm, approachable personality with exceptional interpersonal and communication skills
Strong problem-solving skills and the ability to multitask and stay composed in a fast-paced environment

Physical & Schedule Requirements

Flexible availability including evenings, weekends, and holidays
Ability to stand and move throughout each shift and lift up to 50 lbs

Benefits & Perks

Medical insurance
Discounted vision and dental insurance
Employee hotel travel program with discounted rooms across the AATMOS portfolio
Paid time off, vacation pay, and sick pay
ZayZoon daily pay — access your earned wages when you need them
Opportunities for career growth within a growing hospitality group

At AATMOS Hospitality, we're committed to a positive, inclusive workplace where passionate hospitality professionals can thrive and grow. AATMOS Hospitality is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

This job description is a general overview of the position and is not exhaustive. AATMOS Hospitality reserves the right to modify this description as needed.

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Refine Your Search

guest service jobs in gatlinburg, tn

Guest Service Representative at Gatlinburg River Inn

Innkeeper Historic Rocky Waters Motor Inn

P.M. Housekeeper

Restaurant Server

Custodian

Server

Server

Retail Sales Associate

Service & Engagement Team Leader - Sevierville, TN

Guest Services Supervisor

Server

Professional Cleaner – Vacation Rentals & Residential Homes

Guest Service Agent , 7-3 and 3-11 shifts

Host

Housekeeper - Mountain Loft Resort

Front Desk Supervisor

Vacation Rental Cleaners

Guest Service Agent

Housekeeping Inspector

Server - Ole Red Gatlinburg

I want to receive the latest job alert for guest service in gatlinburg, tn

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