Serving six counties in Northern Michigan, North Country Community Mental Health is a public behavioral health organization committed to improving the quality of life for people with mental illness and/or developmental disabilities in our communities. If you’re interested in joining a welcoming team and creating a rewarding career with excellent benefit package, visit our website to submit your application: http://www.norcocmh.org/careers/ *
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JOB TITLE: Nurse Care Manager
LOCATION: Gaylord, MI 49735
REPORTS TO: Director of Health Services
STATUS: Full-Time, Non-Union, Exempt
HYBRID ELIGIBLE: This is a community-based position
STARTING WAGE RANGE: $65,499.20 - $68,744.00 per year
Generous benefit package, including:
- No cost health, dental and vision insurance option
- 14.2% employer paid retirement plan contribution
- Vacation, sick and personal time
- Employer paid disability and life insurance
- Tuition reimbursement programs
QUALIFICATIONS:
Education: Graduate from an accredited school of nursing and licensed as an RN in the state of Michigan
Experience: Minimum of 2 years’ experience in nursing, plus 1-year experience working with mental health and/or clients with developmental disabilities or equivalent clinical experience preferred
Other: Demonstrates excellent written, verbal and listening communication skills. Has positive relationship building skills and critical analysis skills. Lived experiences with behavioral health and/or developmental disability issues are valued. Ability to maintain the competency level as defined within the job classification and specific clinical practice.
SUMMARY OF RESPONSIBILITIES:
The RN Care Manager provides health care coordination services for clients with complex behavioral health and physical health needs. The Nurse Care Manager may be designated as a Clinic Nurse providing services only in the office or as a Community Nurse providing services in the office and in the client’s home, school or work setting and attending medical appointments as needed. Working as a member of an Interdisciplinary Team, the Nurse Care Manager coordinates care with primary care practitioners, health care specialists, direct care givers, and the client/family to ensure the delivery of quality health care services. The Nurse Care Manager uses evidence-based clinical practice guidelines, preventive guidelines, and protocols which promote quality and efficiency in the delivery of health care. The Nurse Care Manager works under minimal supervision.
ESSENTIAL JOB FUNCTIONS:
- Identifies targeted high-risk clients within the assigned caseload per NCCMH Procedure.
- Continually assesses the health care, educational, and psychosocial needs of the client/family and provides referrals as needed. Uses standardized assessment tools such as depression screening, functionality, and health risk assessment.
- Collaborates with primary care practitioners (PCP),
- Provides client self-management support with a focus on empowering the client/family to build capacity for self-care.
- Implements systems of care that facilitate identification and close monitoring of high-risk clients to prevent and/or intervene early during acute exacerbations. Monitors mental and physical health status. Provides medication reconciliation at each nursing contact.
- Coordinates client care through ongoing collaboration with PCP, patient/family, community, home staff and other members of the health care team. Fosters a team approach and includes client/family/caregiver as active members of the team. Takes the lead in ensuring the continuity of care and serves as liaison to specialists and post-acute care services.
- Provides follow-up with client/family/caregiver when client transitions from one setting to another. Completes timely post-hospital follow-up, including medication reconciliation, ensuring PCP or specialist follow-up appointment is scheduled, assessing symptoms, teaching warning signs, reviewing discharge instructions, coordinating care, and problem-solving barriers, etc.
- Maintains same-day documentation for all activities. Complies with agency policy and Medicaid criteria for clinical documentation.
- Works with leadership and others to continuously evaluate process, identify problems, and propose/develop process improvement strategies to enhance care management.
- Promotes recovery and respects the choices and autonomy of clients, while teaching and encouraging actions that will promote good mental and physical health.
- Participates in team meetings and other staff meetings as requested, and meets regularly with supervisor for consultation, supervision, and resource development.
- Interacts with prescribing practitioner regarding client’s needs and provides nursing support as needed.
- May participate in consultative nursing schedule.
- Performs other related duties as assigned.
PHYSICAL REQUIREMENTS:
Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.
OTHER REQUIREMENTS:
- Promote good morale within the work environment.
- Ability to communicate clearly, verbally and in writing.
- Have own phone or reliable access to messages.
- Have reliable transportation in carrying out agency duties
- Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
- Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent.
- Maintains confidentiality with regard to all consumer data
- Maintains current certification in Adult CPR and First Aid along with all other courses required by the agency
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
