Top 28 Information technology managers Jobs in Georgetown, Tx

Contact Center Systems Manager
DaBella —Austin, TX
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Health savings account
- Paid holidays
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CIO
CompHealth —Texas
- $60,000 - $85,000 a year
- Call employer
- Acute care
- Hospital
- Mid-level
2d
IT Manager
GreenRoad —Cedar Park, TX
- Azure
- English
- Mid-level
Sr. Manager, Work Station Support
Visa Technology and Operations LLC —Austin, TX
- $127,900 - $205,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 8 years
- Wellness program
- Health savings account
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Senior Manager of Information Technology - Remote, United States
Slipstream IT —Austin, TX
- Full-time
- Remote
- 8 years
- Travel
- Senior level
- Disability insurance
- Health insurance
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IT Training Manager – Epic & Clinical Systems
University of Texas at Austin —Austin, TX
- $120,000 - $157,000 a year
- Urgently hiring
- Hybrid work
- 5 years
- Office
- Master's degree
- Paid time off
- Retirement plan
IT Network Operations Manager
Firefly Aerospace —Cedar Park, TX
- Full-time
- Senior level
- Leadership
- Communication skills
- Disability insurance
- Health insurance
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ATL Security and IT Manager
University of Texas at Austin —Austin, TX
- $140,000 - $225,000 a year
- Urgently hiring
- Computer Science
- Office
- 8 years
- Paid holidays
- Health insurance
Director of Information Technology
Integrated Water Services Inc —Austin, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- PMP
- Paid holidays
- Disability insurance
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IT Manager
Zinda Law Group, PLLC —Austin, TX
- $75,000 - $115,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
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13d
Senior Manager, Retail Technology
The ODP Group —Austin, TX
- $150,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Commuter assistance
- Health savings account
IT Contract Administration Manager (Austin)
Texas Workforce Commission —Austin, TX
- $7,500 - $9,000 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- 401(k)
Director, IT Contract Management
Health & Human Services Comm —Austin, TX
- $7,716.66 - $10,500.00 a month
- Online Application
- 5 years
- Writing skills
- Office
- Health insurance
- Opportunities for advancement
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IT Telecom Manager
Firefly Aerospace —Briggs, TX
- Full-time
- Senior level
- Communication skills
- Commercial
- Disability insurance
- Health insurance
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13d
Category Manager - IT
Applied Materials —Austin, TX
- $128,000 - $176,000 a year
- Full-time
- Travel
- Power tools
- Senior level
2d
Senior Manager of IT Infrastructure
SECURITY INDUSTRY SPECIALISTS INC —Austin, TX
- $150,000 a year
- Full-time
- Google Workspace
- Computer Science
- Customer service
- Dental insurance
- 401(k)
Quick Apply
IT Contract Administration Manager II
Health & Human Services Comm —Austin, TX
- $7,716.66 - $8,179.75 a month
- Online Application
- 5 years
- Writing skills
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
IT Manager
HanyangENG USA INC —Leander, TX
- 8 hour shift
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Manager, B2B Integration Technology
The ODP Group —Austin, TX
- $135,000 - $170,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
- Commuter assistance
- Health savings account
CSCD ITS Unit Manager I
Travis County —Austin, TX
- $63,638.43 - $71,281.60 a year
- Full-time
- Microsoft Excel
- Computer Science
- Research
- Wellness program
- Paid parental leave

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information technology managers jobs near georgetown, tx

Contact Center Systems Manager

DaBella -
Austin, TX

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Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Call center experience
Enterprise software
IVR
Technology management
Sales management systems proficiency
Telephone systems
Systems & applications support
Cross-functional communication

Full Job Description

Location: Austin, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site ( Up to 25% travel may be required )
Compensation: $100,000–$120,000 annually

About the Role

We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.

You’ll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications teams to improve workflows, enhance user experience, and drive operational performance. This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving.

What You'll Do

Lead administration and optimization of call center platforms, primarily Five9
Configure and maintain IVRs, call routing, queues, campaigns, SMS/chat channels, and communication workflows
Manage dialing strategies and campaign performance to improve productivity and connect rates
Monitor system performance and troubleshoot issues to ensure reliable operation
Administer user access, permissions, and platform configurations
Support integrations between Five9, Salesforce, and other enterprise systems
Partner with stakeholders to identify opportunities for process improvements and enhanced user experience
Collaborate with data teams to develop reporting and dashboards for call center performance metrics
Create documentation, SOPs, and training materials
Mentor junior administrators and support team members
Ensure compliance with security, privacy, and operational standards

Qualifications

5+ years of experience administering and managing call center platforms
Experience with Five9 or similar CCaaS platforms
Strong understanding of call routing, IVR configurations, campaign management, and real-time monitoring
Working knowledge of Salesforce or comparable CRM systems
Experience supporting high-volume call center environments
Strong troubleshooting, analytical, and organizational skills
Ability to collaborate effectively across technical and business teams

Preferred:

Leadership, supervisory, or team lead experience
Five9 or other CCaaS certifications
Experience with Salesforce Service Cloud
Experience with workforce management and analytics tools
Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail
Strong documentation and training experience

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

information technology managers jobs in georgetown, tx

Contact Center Systems Manager

CIO

IT Manager

Sr. Manager, Work Station Support

Senior Manager of Information Technology - Remote, United States

IT Training Manager – Epic & Clinical Systems

IT Network Operations Manager

ATL Security and IT Manager

Director of Information Technology

IT Manager

Senior Manager, Retail Technology

IT Contract Administration Manager (Austin)

Director, IT Contract Management

IT Telecom Manager

Category Manager - IT

Senior Manager of IT Infrastructure

IT Contract Administration Manager II

IT Manager

Manager, B2B Integration Technology

CSCD ITS Unit Manager I

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