Overview:
In collaboration with the Chief Health Officer (CHO), the Associate Chief Health Officer (ACHO) is responsible for the quality and performance of health services at CommUnityCare. As such, the ACHO directly oversees the service lines to which they are assigned, helping establish the organization's clinical standards of practice and integrated, high-performance model of care. Additionally, through expert collaboration, the ACHO teams with quality and performance improvement, clinical informatics, operations, finance, compliance, and nursing leadership to secure a highly-reliable, innovative, teambased care environment that advances health equity, continuously improves quality, builds community, and promotes the wellbeing of our workforce – all with demonstrable ingenuity and resourcefulness. Within this scope, the ACHO oversees and leads clinical quality improvement, disease management, utilization review, clinical outcomes, preventive health, research and education, clinical integration, and new market development. Imbued with enthusiastic support of value‐based, effective, efficient, and team‐based care across the entire care delivery system continuum, ACHO sets a transformative standard of excellence in clinical leadership. As a licensed physician or Advanced Practice Provider, ACHO provides direct patient care in addition to administrative duties.
Responsibilities:
Works with the CHO to implement a strategic direction of the organization related to health services. Works with the CHO and other leadership to establish and/or maintain an environment of health and wellness for everyone: patients, staff and community. Works with clinical leadership, departmental leads, and community thought leaders to prioritize, integrate and support existing clinical programs as well as new initiatives. Fosters a culture of best demonstrated practices, measurement, performance, continuous improvement, accountability, customer service, as well as exemplary teamwork. Assists in the development, implementation and maintenance of all treatment and prevention services as well as population health programs in accordance with federal, state, and local community health regulations and standards. Oversees clinical programs as assigned, including disease management, high risk programs, care management, population health, care model advancement, wellness and prevention and other programs as designed to achieve CommUnityCare’s mission and vision. Works closely with the CHO and the Director of Quality & Performance Improvement to oversee Quality Management Teams, being accountable to set/update clinical standards, design metrics, review data, develop feedback systems and sustainability plans, and develop necessary policies and priorities in accordance with CUC’s strategic priorities. Represents CommUnityCare both internally and externally as a senior clinical leader and participates in establishing strong and lasting relationships with employed and affiliated clinicians, teammates, health plans, hospital systems, universities as well as local, state and national government entities and community organizations. Mentors and develops clinician managers/leaders. Oversees development and implementation of clinical guidelines, protocols, and care pathways such that quality care is standardized, and variation minimized.
CLINICAL PRACTICE Perform comprehensive assessment of patients using observation, inspection, auscultation, palpation and percussion. Order or execute various tests, analyses, and diagnostic images to provide information on patient’s condition. Within scope of practice, diagnose and treat diseases, disorders and injuries based on patient’s medical history and results of physical assessment and refer patients to medical specialist or other practitioner for specialized treatment. Prescribe medications and therapies for treatment, preventive care, and contraception. Instruct patients and their families regarding family planning, procedures performed, plan of care, and follow‐up visits. Direct professional and ancillary health care staff during treatment of patients within scope of practice. Respond to inquiries from staff and patients regarding preventative health and treatments. Compile patient medical data including health history, treatment plans, and results of physical examination, etc. and record in electronic medical record. Report required information including deaths and outbreak of contagious diseases to governmental authorities. Plan, promote, demonstrate, recommend, and coordinate high standards of medical practice. Maintains a clinical practice for 16 hours per week. Perform other duties as assigned. People Management/Department Management/Business Unit Management: Oversees performance and development of medical directors as assigned. Collaborating with the CHO, assumes full responsibility for patients receiving care within the designated health centers. Directs clinical service operations and execution of initiatives, goals, and programs. Manage implementation of new department initiatives and ensure coordination of strategy and initiatives. Adheres to all local, state, and federal regulations. Participates as member of Clinical Services Leadership Group and Clinical Directors Group, as well as Committees as directed.
Manage implementation of new department initiatives and ensure coordination of strategy and initiatives. Adheres to all local, state, and federal regulations. Participates as member of Clinical Services Leadership Group and Clinical Directors Group, as well as Committees as directed. Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion, and termination. Directs, supports, and coaches direct reports. Responds proactively to employee needs and concerns. Develops “experts” and “expertise” throughout the department and seeks employee input. Facilitates consensus among divergent groups. Minimizes staff turnover. Acknowledges and rewards employees’ strengths and accomplishments. Evaluates assigned staff performance and competency, providing direct feedback. Assesses learning needs, develops competency plans and provides opportunities for learning. Works in tandem with the Health Center’s practice and clinical leaders to ensure a collaborative team-oriented environment. Supports, leads and models the vision, mission and values of CUC.
Qualifications:
MINIMUM EDUCATION:
- Medical Doctor (MD) or Doctor of Osteopathy (DO) or Doctor of Nursing Practice Degree or Doctoral degree in related clinical field.
PREFERRED EDUCATION:
- Master’s in Business Administration or Healthcare Administration and/or Masters in Public Health
MINIMUM EXPERIENCE:
- Five years of clinical practice experience
- Two years in a clinical leadership role such as Medical Director or Associate Medical Director
PREFERRED EXPERIENCE:
- Experience in a managed care organization is preferred.
- Medicaid managed care experience is desirable.
REQUIRED CERTIFICATIONS/LICENSURE: Holds and maintains these certifications as a professional. Lapsing/expiration of these certifications/licensure will result in suspension of work:
- Current and unrestricted license from the Texas Medical Board OR
- Unrestricted license to practice as a Physician Assistant in the State of Texas and current certification in area of
specialty OR
- Unrestricted licensed to practice nursing in the State of Texas and current credentialing as an Advanced Nurse
Practitioner by the Texas Board of Nurse Examiners.
- MD/DO: Certification in a medical specialty recognized by the American Board of Medical Specialties (ABMS)
- Current Drug Enforcement Agency (DEA) number for the purpose of writing prescriptions.
PREFERRED CERTIFICATIONS/LICENSURE
REQUIRED COURSES/COMPLETIONS (e.g., CPR):
Current Healthcare Provider Cardiopulmonary Resuscitation (CPR) from the American Heart Association or the American Red Cross.
Current Basic Life Support Certification for Healthcare Providers.
