Top 26 Console operator Jobs in Georgia

Switchboard Operator
Principle Choice Solutions LLC —Atlanta, GA
- $17.98 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
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4d
Computer Operator Brunswick Campus
Southeast Georgia Health System Inc / SGHS —Brunswick, GA
- Part-time
- High school diploma or GED
- Experience equivalent to degree accepted
- 1 year
- Tuition reimbursement
- Paid time off
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Computer Operator - PRN - Brunswick Campus
Southeast Georgia Health System Inc / SGHS —Brunswick, GA
- Part-time
- Hospital
- High school diploma or GED
- Experience equivalent to degree accepted
- Tuition reimbursement
- Paid time off
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SWITCHBOARD OPERATOR, HOSPITALITY SERVICES
South Georgia Medical Center —Valdosta, GA
- Weekends as needed
- Hospital
- HIPAA
- Office
- Disability insurance
- Tuition reimbursement
2d
Communications Dispatcher I (APD E911)
City of Atlanta, GA —Atlanta, GA
- $21.29 an hour
- Full-time
- Typing
- Entry level
Career Opportunities: Palletizer Operator (715)
U.S. Sugar —Georgia
- $21.93 - $25.07 an hour
- Basic math
- Forklift
- High school diploma or GED
COMMS AND QUALITY CONTROL (Temporary)
Warner Bros. Discovery —Atlanta, GA
- Part-time
- Mid-level
Utilities Operator
Union Agener —Augusta, GA
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
- 401(k) matching
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14d
Live Events Technical Manager (Live Studio Production & Broadcast - Sports & Entertainment)
Warner Bros. Discovery —Atlanta, GA
- Full-time
- 5 years
- English
- Quality control
LEAD CUSTOMER SERVICE OPERATOR
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- English
- Mid-level
- Health insurance
- Dental insurance
Switchboard Operator PT16 WK
Coffee Regional Medical C —Douglas, GA
- Overtime
- Microsoft Word
- Spanish
- Microsoft Excel
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Machine Operator - Cut To Length Light (2nd Shift)
Olympic Steel Inc —Winder, GA
- Computer literacy
- Basic math
- Computer skills
- Paid holidays
- Health insurance
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Call Center Representative
Innovation At Work Inc —Decatur, GA
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
Machine Operator - Cut To Length Heavy (Butech Machine - Weekend 2nd Shift)
Olympic Steel Inc —Winder, GA
- High school diploma or GED
- Warehouse
- 1 year
- Paid holidays
- Health insurance
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Process Control Engineer
Manus —Augusta, GA
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
- Opportunities for advancement
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PRODUCTION SUPERVISOR
Seminole Marine Group —Cairo, GA
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
- AD&D insurance
- Paid holidays
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Senior Process Controls Engineer
Manus —Augusta, GA
- Full-time
- 5 years
- Engineering
- High school diploma or GED
- Health savings account
- Relocation assistance
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10d

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According to established policies and procedures, relays incoming and outgoing telephone calls, and operates public address or paging systems.
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console operator jobs near georgia

Switchboard Operator

Principle Choice Solutions LLC -
Atlanta, GA

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Job Details

Full-time
$17.98 an hour
4 days ago

Qualifications

Computer operation
Operator switchboards
Phone communication
High school diploma or GED
VoIP
Telecommunications headsets
Typing
Video conferencing systems operation

Full Job Description

PRINCIPLE CHOICE SOLUTIONS
Switchboard Operator

POSITION PURPOSE
The Switchboard Operator serves as the primary point of contact for incoming calls to a federal customer and is responsible for operating a multi-line telephone console, routing callers to the appropriate offices or personnel, providing approved directory and general information assistance, and supporting emergency notification protocols. The position ensures callers receive professional, timely, and accurate assistance while supporting uninterrupted communications operations.

ORGANIZATION
This position reports to the Site Supervisor or Program Manager.

The Switchboard Operator supports federal facility operations and serves as a communication hub between the public, agency personnel, contractor staff, emergency responders, and designated duty officers.

ESSENTIAL FUNCTIONS

Answer a high volume of incoming calls promptly, professionally, and in accordance with customer greeting and etiquette standards.
Screen callers to determine the nature of requests and route calls to the appropriate government office, contractor point of contact, or voicemail box.
Provide accurate general information including office hours, contact information, extensions, and facility information using approved directories and resources.
Operate and manage multi-line VoIP or PBX telephone systems, including transferring, conferencing, holding, and paging functions.
Support after-hours, overnight, weekend, and holiday coverage requirements as required by contract operations.
Maintain and update telephone directories, extension lists, on-call rosters, and duty officer contact lists.
Coordinate with directory administrators to ensure staffing and contact information remains accurate and current.
Track call volume, misrouted calls, and directory errors for operational reporting and continuous improvement efforts.
Serve as the initial point of contact for emergency calls received through the switchboard and follow established Emergency Action Plan procedures.
Initiate authorized paging, overhead announcements, and mass-notification procedures during emergency situations.
Notify designated duty officers, Facility Security Officers, emergency responders, and other personnel in accordance with site protocols.
Maintain accurate logs and records for emergency, medical, safety, and security-related calls.
Provide backup receptionist or visitor support functions when assigned.
Maintain confidentiality of caller information and internal directory information.
Comply with all site security requirements, telecommunications policies, customer rules, and company standards of conduct.
Report suspicious calls, bomb threats, harassment concerns, adverse information, or security incidents in accordance with site procedures and federal guidance.
Perform other related duties as assigned to support communications and facility operations.

KNOWLEDGE & EXPERIENCE

Employment is contingent upon obtaining and maintaining a favorable Tier 1 background investigation (SF 85) and HSPD-12 Personnel Identity Verification (PIV) or Common Access Card (CAC) credential and enrollment in the Continuous Vetting (CV) program.
High school diploma or equivalent required.
Minimum one year of experience operating a multi-line telephone system, reception desk, call center console, or similar communications position.
Strong customer-service skills with a professional, courteous, and articulate speaking voice.
Ability to type at least 30 words per minute and navigate directories and software systems while actively handling calls.
Basic proficiency with Microsoft Outlook, Microsoft Teams, and web-based directory applications.
Ability to remain calm and follow procedures during high-volume or emergency call situations.
Familiarity with VoIP, PBX, Cisco, Avaya, Teams Calling, or similar communications systems is preferred.
Experience supporting a federal facility, military installation, courthouse, healthcare facility, or government agency is preferred.
Must be a U.S. citizen; work sponsorship is not available due to federal security restrictions.

MACHINES & EQUIPMENT
The incumbent must be able to effectively operate multi-line telephone consoles, PBX or VoIP communication systems, headsets, paging systems, directory applications, computers, printers, scanners, and other office equipment required to perform assigned duties. The position may also utilize emergency notification systems, call-logging software, and facility communication platforms.

PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 20 pounds.
Must be able to sit for extended periods while operating a switchboard console, answering calls, wearing a headset, and utilizing computer systems. Frequent keyboard use, telephone communication, and console operation are required.

WORKING CONDITIONS
The incumbent works in a remote, telework, hybrid, or office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of computer use, data entry, record review, case processing, and telephone communication are required.

The position may support fluctuating workloads, expedited requests, changing investigative requirements, and future technology implementations as operational needs require.

The incumbent works in a standard office, communications center, reception area, or federal facility environment.

The position may require shift work, including evenings, nights, weekends, and holidays, depending on contract coverage requirements.

Security, privacy, emergency response, workplace safety, and telecommunications training will be provided as part of this role. Employees are expected to comply with all contract security requirements, credentialing requirements, and facility access requirements.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.

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console operator jobs in georgia

Switchboard Operator

Computer Operator Brunswick Campus

Computer Operator - PRN - Brunswick Campus

SWITCHBOARD OPERATOR, HOSPITALITY SERVICES

Communications Dispatcher I (APD E911)

Career Opportunities: Palletizer Operator (715)

COMMS AND QUALITY CONTROL (Temporary)

Utilities Operator

Live Events Technical Manager (Live Studio Production & Broadcast - Sports & Entertainment)

LEAD CUSTOMER SERVICE OPERATOR

Switchboard Operator PT16 WK

Machine Operator - Cut To Length Light (2nd Shift)

Call Center Representative

Machine Operator - Cut To Length Heavy (Butech Machine - Weekend 2nd Shift)

Process Control Engineer

PRODUCTION SUPERVISOR

Senior Process Controls Engineer

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