Collections Specialist - ServiceMac (Remote)
ServiceMac, LLC —Georgia
- $22 - $24 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- Research
- Employee stock purchase plan
- Health insurance
Quick Apply
12d
Medical Billing Generalist
Heart and Vascular Care —Alpharetta, GA
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
14h
Full Time Accounting Specialist
Quest One Aerospace —Holly Springs, GA
- $50,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Loan Specialist
Credit Central, LLC —Savannah, GA
- Weekends as needed
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Loan Sales Specialist
OneMain Financial —Woodstock, GA
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
7d
Northfield Liability Technical Specialist
Travelers —Alpharetta, GA
- $85,600 - $141,200 a year
- Customer service
- High school diploma or GED
- Analysis skills
- Wellness program
- Paid holidays
2d
Senior Technical Specialist, General Liability
Travelers —Alpharetta, GA
- $94,400 - $155,800 a year
- Research
- High school diploma or GED
- Analysis skills
- Wellness program
- Continuing education credits
1d
Special Servicing Specialist
Bank OZK —Bremen, GA
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Maintenance & Facilities Specialist
Devereux —Hampton, GA
- From $20 an hour
- Full-time
- Pass drug screening
- Adults
- Mid-level
- 403(b) matching
- Health insurance
5d
Collection Representative (Remote-GA Residents)
Alliance Collection Agencies Inc. —Decatur, GA
- From $20 an hour
- Full-time
- Remote
- Background check
- Basic math
- High school diploma or GED
- Paid training
- Disability insurance
Experienced Debt Collector | Senior Collections Specialist | Call Cent
LIVE OAK FINANCIAL INC —Albany, GA
- Full-time
- Remote
- Mid-level
- 2 years
- Commercial
- Paid training
- Opportunities for advancement
Quick Apply
Medical Debt Collections Call Center Agent
Redmond Regional Medical Center —Rome, GA
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Collections Specialist
Contract Callers, Inc. —Augusta, GA
- $13 - $17 an hour
- 8 hour shift
- Hybrid work
- Entry level
- Paid training
- Health insurance
Outbound Collections Specialist
AICA Orthopedics, P.C. —Marietta, GA
- $20 - $26 an hour
- Full-time
- Mid-level
- Commercial
- Health insurance
- Dental insurance
Quick Apply
Collateral Specialist
Kinetic Federal Credit Union —Columbus, GA
- Overtime
- Microsoft Word
- Computer literacy
- Basic math
Specialist, Collections
Genuine Parts Company —Duluth, GA
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Collection Specialist
Wesley Apartment Homes LLC —Atlanta, GA
- $17 - $19 an hour
- Full-time
- Mid-level
- Office
- Apartments
- Health savings account
- AD&D insurance
Quick Apply
Legal Collections Specialist
Aubrey Thrasher LLC —Marietta, GA
- $22 an hour
- Extended hours
- 5 years
- Senior level
- Communication skills
Quick Apply
Regional Collection Specialist
Trulite Glass and Aluminum Solutions —Alpharetta, GA
- $55,000 - $65,000 a year
- Remote
- Microsoft Word
- Microsoft Excel
- Research
- Health savings account
- Disability insurance
Quick Apply
19h
A/R Follow-Up Specialist
Children’s Healthcare of Atlanta Cardiology —Atlanta, GA
- $23 an hour
- Full-time
- Mid-level
- Office
- 21 years or older
- Health savings account
- Health insurance

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Collections Specialist - ServiceMac (Remote)

ServiceMac, LLC -
Georgia

Quick Apply

Job Details

Full-time
$22 - $24 an hour
12 days ago

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Customer communication
Loan collections
Mortgage compliance
Research
High school diploma or GED
Mortgage debt collection accounts
Debt collection negotiation
Bankruptcy law compliance support experience
Collections account management
Bankruptcy

Full Job Description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced environment.

WHAT YOU'LL DO

Perform inbound and outbound collection calls across all stages of delinquency.
Research, identify, and resolve issues contributing to customer delinquency.
Maintain accurate and detailed records of all customer interactions and account activities.
Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.
Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.
Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

High School diploma or equivalent.
Typically requires 1–3 years of mortgage service experience and high‑volume collections experience.
Goal‑oriented with the ability to thrive in a fast‑paced environment.
Strong verbal and written communication skills.
Ability to manage multiple priorities with strong attention to detail.
Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)

Knowledge of collections procedures and best practices.
Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations.
Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
Strong negotiation, active listening, and communication skills.
Ability to analyze and interpret moderate to high‑complexity issues and make sound decisions.
Strong problem‑solving, time‑management, and organizational skills.
Ability to thrive in a fast‑paced, collaborative environment.
Strong attention to detail with the ability to meet goals and deadlines.
Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Rate: $22.00 - $24.00 per hour

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Quick Apply

Refine Your Search

debt specialist jobs in georgia

Collections Specialist - ServiceMac (Remote)

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Experienced Debt Collector | Senior Collections Specialist | Call Cent

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Collections Specialist

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Collateral Specialist

Specialist, Collections

Collection Specialist

Legal Collections Specialist

Regional Collection Specialist

A/R Follow-Up Specialist

I want to receive the latest job alert for debt specialist in georgia

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