Top 781 Healthcare management Jobs in Georgia

Manager, Patient Experience
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Management
- Hospital
- 5 years
- Wellness program
- Health insurance
Area Operations Manager (Marietta/Kennesaw)
Geode Health —Marietta, GA
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Administrative experience
- Clinic
Manager of Operations (Douglasville, GA /Hybrid)
FreedomCare —Douglasville, GA
- $100,000 - $120,000 a year
- Hybrid work
- 5 years
- Office
- Master's degree
- Health insurance
- Retirement plan
Quick Apply
Senior Business Operations Manager
Emory Healthcare —Decatur, GA
- $55.32 - $67.40 an hour
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Operations Manager
PDS Health —Atlanta, GA
- $25.25 - $35.25 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
9d
Senior Operations Manager - Georgia
Help at Home —Atlanta, GA
- $100,000 - $110,000 a year
- Full-time
- Remote
- 7 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
11d
Patient Experience Manager
Southern Regional Medical Center —Riverdale, GA
- 8 hour shift
- Hospital
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Mgr, Operations
Emory Healthcare —Atlanta, GA
- $45.51 - $55.45 an hour
- Full-time
- 3 years
- Finance
- Master's degree
- Wellness program
- Health insurance
Patient Engagement Senior Manager
Emory Healthcare —Decatur, GA
- $45.51 - $55.45 an hour
- Full-time
- Hospital
- Writing skills
- Finance
- Wellness program
- Health insurance
5d
Senior Director, Provider Experience
Oscar Health —Atlanta, GA
- $196,732 - $258,211 a year
- Overtime
- Remote
- Master's degree
- Bachelor's degree
- Recruiting
- Paid parental leave
- Paid holidays
Quick Apply
13d
Business Operations, Manager
Acentra Health, LLC —Georgia
- $93,040 - $116,300 a year
- Full-time
- Remote
- HIPAA
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
Grady Administrative Fellowship
Grady Health System —Atlanta, GA
- Full-time
- Business development
- Business Administration
- Master of Business Administration
- Paid holidays
- Disability insurance
Facility Administrator
DAVITA —Atlanta, GA
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Paid training
- Health insurance
Assistant Director, Patient Care Services
Emory Healthcare —Johns Creek, GA
- $70.03 - $81.19 an hour
- Full-time
- Nursing
- RN License
- 5 years
- Wellness program
- Health insurance
Manager, Provider Services
Emory Healthcare —Atlanta, GA
- $35.66 - $43.45 an hour
- Full-time
- Management
- Customer service
- Writing skills
- Wellness program
- Health insurance
4d
Quality Operations Director
SCP Health —Atlanta, GA
- $110,591 - $163,704 a year
- Full-time
- Microsoft Outlook
- 5 years
- Office
- Paid holidays
- Health insurance
Clinical Ops & Strategy, Mgr
Emory Healthcare —Atlanta, GA
- $55.32 - $67.40 an hour
- Full-time
- Nursing
- Office
- Bachelor's degree
Sr Manager of Hospital Outreach Strategy
DAVITA —Atlanta, GA
- $85,000 - $135,000 a year
- Full-time
- Analysis skills
- Travel
- Senior level
- Health insurance
- Dental insurance
Director, Provider Network Operations
PacificSource Health Plans —Georgia
- $108,468.62 - $184,396.64 a year
- Full-time
- Customer service
- English
- Office
Director of Clinical Operations
One to One Health —Atlanta, GA
- Full-time
- HIPAA
- Clinic
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply

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Manager, Patient Experience

Emory Healthcare -
Atlanta, GA

Apply Now

Job Details

Full-time
$43.34 - $52.81 an hour

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Employee relationship building
Research
Bachelor's degree
Stakeholder relationship building

Full Job Description

Overview:

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, and leadership programs
And more

Description:

JOB DESCRIPTION:

Provides an in-depth proactive consultation/direction to managers, staff and physicians for patient experience, service improvement and customer service training.
Manages patient administrative liaisons focused on improving patient flow into and out of emergency department and inpatient care areas, enhancing patient experience, and boosting employee and provider satisfaction.
Plans, develops, coordinates and monitors effectiveness of Pledge Training of existing and new staff.
Facilitates conflict resolution, ensuring FAIR & JUST CULTURE, and consistent handling of patient concerns; coordinates improvement initiatives resulting in enhanced organization/systems image.
Provides coaching on service recovery, patient experience best practices, employee communications, reward and recognition, service data retrieval and analysis.
Plans, develops and coordinates hospital-wide patient experience meetings to analyze patient satisfaction trends, provide creative solutions to exceed expectations, and serve as resource for sustainable improvement.
Develops strategic short and long term goals and objectives for overall patient experience program.
Analyzes program strengths, weaknesses, opportunities and constraints and develops appropriate action plans.
Establishes standards for all services related to improving patient experience.
Resolves human resource-related issues, determines staffing needs, interviews and hires staff.
Provides on-going performance feedback, addresses problems, oversees orientation and training of staff, verifies competency and identifies and suggests ways to develop skills.
Participates on committees or ad hoc task forces as requested.
Utilizes, integrates, and interprets HCAHPS and all patient satisfaction data to assist organization in its improvement efforts, and promote optimal patient outcomes.
Data analysis and research to identify trends and opportunities to facilitate optimal patient experience strategy including employee/physician engagement surveys.
Analyze and identify customer service results-oriented improvement needs of individual departments.
Coordinates organizational leadership rounding and assists with reviewing completed reports.
Establishes and maintains working relationships with all levels of organization.
Works collaboratively with leadership to develop strategic patient experience initiatives.
Develops and implements educational programs for staff, physicians and department leaders.
Provides immediate feedback, shadowing, auditing, and coaching to the care team to assist in delivering high touch, patient-family centered care.
Identifies needs for organizational wide learning, communication, complaint prevention/resolution, mystery shopper, benchmarking, patient experience best practices, and patient satisfaction data reports.
Works with manager to formulate a plan for professional development.
Attends educational in-services as appropriate.
Participates in professional activities and organizations to maintain knowledge of current trends, practices and developments.

MINIMUM QUALIFICATIONS:

Bachelors degree in Health Services Administration or related field required.
Five years of relevant health care experience required.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

Apply Now

Refine Your Search

healthcare management jobs in georgia

Manager, Patient Experience

Area Operations Manager (Marietta/Kennesaw)

Manager of Operations (Douglasville, GA /Hybrid)

Senior Business Operations Manager

Operations Manager

Senior Operations Manager - Georgia

Patient Experience Manager

Mgr, Operations

Patient Engagement Senior Manager

Senior Director, Provider Experience

Business Operations, Manager

Grady Administrative Fellowship

Facility Administrator

Assistant Director, Patient Care Services

Manager, Provider Services

Quality Operations Director

Clinical Ops & Strategy, Mgr

Sr Manager of Hospital Outreach Strategy

Director, Provider Network Operations

Director of Clinical Operations

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