Top 5097 Member services representative Jobs in Georgia

Customer Service Representative - Express Scripts - Remote
The Cigna Group —Georgia
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
12d
Remote Customer Service Representative
Call Control, LLC —Macon, GA
- Part-time
- Remote
- Entry level
- Health savings account
- Health insurance
Patient Services Representative (Medical Receptionist) - Loganville
Piedmont Urgent Care by Wellstreet —Loganville, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —East Point, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
3d
Patient Services Specialist
Converge Medical Technology —Georgia
- $22 - $26 an hour
- Full-time
- Remote
- 1 year
- Entry level
- Health savings account
- Disability insurance
Quick Apply
3h
Patient Services Representative (Medical Receptionist) - Dacula
Piedmont Urgent Care by Wellstreet —Dacula, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Georgia
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
WorldVia —Atlanta, GA
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Atlanta, GA
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Customer Relations Representative - State Farm Agent Team Member
Sean Greenwell - State Farm Agent —McDonough, GA
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Patient Services Representative (Medical Receptionist) - Canton
Piedmont Urgent Care by Wellstreet —Canton, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Patient Services Representative
OrthoAtlanta —Marietta, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
Lecturer of Education
Atlanta Metropolitan College —Atlanta, GA
- $47,000 - $48,000 a year
- Full-time
- Background check
- Classroom
- Microsoft Excel
Member Service Representative
S3 Shared Services —Georgia
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Patient Services Representative (Medical Receptionist) - Athens
Piedmont Urgent Care by Wellstreet —Athens, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Representative -Environmental Service Department - Evening shift
Grady Health System —Atlanta, GA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Patient Service Representative
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- HIPAA
Quick Apply
Patient Services Representative (Medical Receptionist) - Barrow
Piedmont Urgent Care by Wellstreet —Bethlehem, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d

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Customer Service Representative - Express Scripts - Remote

The Cigna Group -
Georgia

Apply Now

Job Details

Full-time
$17.75 - $19.00 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Smoking cessation program
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Cross-functional collaboration
Cross-functional communication

Full Job Description

The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.

RESPONSIBILITIES

Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies.
An average of 70-80 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Attend 100% of trainings, and the first 90 days of employment.
Regular and predictable attendance.
Resolve customer complaints through independent problem-solving skills and one-call resolution.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.

QUALIFICATIONS

High School diploma or equivalent
1 year of call center experience is required
A dedicated workspace with no distractions is required
Intermediate proficiency in Microsoft Outlook
Strong organization skills, written, and verbal communication skills
Ability to remain calm and helpful even when dealing with difficult situations
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience
Computer literacy and ability to manage multiple applications simultaneously.

Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Refine Your Search

member services representative jobs in georgia

Customer Service Representative - Express Scripts - Remote

Remote Customer Service Representative

Patient Services Representative (Medical Receptionist) - Loganville

Patient Services Representative (Medical Receptionist)

Patient Services Specialist

Patient Services Representative (Medical Receptionist) - Dacula

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service Representative

Customer Service Representative (Remote GA)

Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Patient Services Representative (Medical Receptionist) - Canton

Customer Service Representative (Hybrid - Atlanta, GA )

Patient Services Representative

Lecturer of Education

Member Service Representative

Patient Services Representative (Medical Receptionist) - Athens

Customer Service Representative -Environmental Service Department - Evening shift

Patient Service Representative

Patient Services Representative (Medical Receptionist) - Barrow

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Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

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