Top 24 Senior helpdesk support Jobs in Georgia

Senior Manager, Learning Operations Managed Services
Deloitte —Atlanta, GA
- $171,600 - $338,300 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Support and Resolution Specialist - Part-Time to Full-Time
Vatic Outsourcing —Marietta, GA
- $20 an hour
- Part-time
- Background check
- US work authorization
- Entry level
Quick Apply
IT Support Specialist (Junior-Mid Level) (OAMD)
BeVera Solutions LLC —Atlanta, GA
- Part-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Senior Technical Support Specialist
Citizens Trust Bank —Atlanta, GA
- Full-time
- Computer Science
- 5 years
- Research
- Wellness program
- AD&D insurance
Quick Apply
IT Support Technician - Corporate Headquarters
PROOF OF THE PUDDING —Atlanta, GA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Senior Technical Support Specialist
Citizen Trust Bank —Atlanta, GA
- Full-time
- Computer Science
- 5 years
- Research
- Wellness program
- AD&D insurance
Steve & Kate's Team Leader (East)
Bright Horizons —Stone Mountain, GA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Supervising experience
- Experience working with children
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician - Grand Rapids
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Salt Lake City
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Tech Support Specialist US
Pure Flavor —Byron, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Technician - Topeka, KS
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Senior Systems Administrator
Covenir —Warner Robins, GA
- Full-time
- Azure
- Mid-level
- Office
Desk Support Specialist
SANY America, Inc. —Peachtree City, GA
- Full-time
- Up to 50% travel
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
IT Senior Systems Administrator
Volaris Group Inc. —Warner Robins, GA
- Full-time
- Azure
- Mid-level
- Office
Helpdesk Engineer
CNR Technologies —Woodstock, GA
- $20,000 - $35,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Travel
- Health insurance
- Dental insurance
Quick Apply
Lead SharePoint Developer
Alexton Incorporated —Atlanta, GA
- Continuous improvement
- SharePoint
- Training & development
Quick Apply
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Systems Administrator
United Contractor Services —Kennesaw, GA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Dental insurance
- 401(k)
Quick Apply
3d
Business Analyst, Engineers Wanted!
Motrex LLC —Alpharetta, GA
- Full-time
- Computer Science
- Engineering
- Mid-level
Quick Apply

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senior helpdesk support jobs near georgia

Senior Manager, Learning Operations Managed Services

Deloitte -
Atlanta, GA

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Job Details

Full-time
$171,600 - $338,300 a year

Qualifications

Business development within consulting
Client services experience within consulting industry
Bachelor's degree
Consulting firm experience
Closing sales

Full Job Description

Our Human Capital practice is at the forefront of transforming the nature of work and learning. As converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing.

We are seeking a highly driven Senior Manager to lead the growth and expansion of our Learning Business Process as a Service practice within Deloitte Consulting's Human Capital offering. In this role, you will be instrumental in scaling Deloitte's learning managed services capabilities for large enterprise clients-operating as a strategic partner, not an order-taker. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.

The ideal candidate brings deep experience from a comparable major consulting firm or a leading dedicated Learning BPO provider and is energized by the opportunity to build and scale a high-growth business unit within a premier global consultancy.

Recruiting for this role ends on 08/14/2026.

Work you'll do

As a Package, Program & Solution Management professional on the Learning Business Process as a Service team, you will be responsible for:

Define and execute the go-to-market strategy for Deloitte's Learning Business Process as a Service offering, including market positioning, competitive analysis, and offering differentiation
Lead business development activities for large-scale managed services opportunities, including prospect development, sales strategy, pricing models, proposals, and executive presentations
Oversee the transition and delivery of enterprise learning operations engagements, including learning administration, content development, reporting, vendor management, and service performance management
Integrate AI, automation, and learning technologies into managed services delivery to improve efficiency, quality, and business outcomes
Lead global delivery teams and manage stakeholder relationships across client organizations, alliance partners, and Deloitte teams

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The team

Our Insights, Innovation & Operate offering within Deloitte Human Capital is dedicated to reimagining how organizations design, run, and continuously improve their people operations. We combine deep functional expertise in HR and learning with leading technology capabilities and managed services delivery to help clients achieve sustained workforce effectiveness and measurable business value.

Our Learning Business Process as a Service team sits at the core of this offering-delivering end-to-end managed learning operations across enterprise L&D, customer education, and partner enablement. Leveraging Deloitte's global delivery footprint and a curated ecosystem of technology and delivery partners, our team redefines what a learning outsourcing partnership can achieve. We measure value in learner impact and business outcomes-not hours delivered.

Qualifications

Required:

Bachelor's degree
8+ years of experience working at a global professional services firm, consulting firm, or learning business process outsourcing provider
3+ years of experience, within the last 5 years, in an external consulting environment
3+ years of experience selling and closing managed services or business process outsourcing engagements
4+ years of experience leading enterprise learning operations across corporate learning and development, customer education, or partner enablement, including content development, learning administration, helpdesk support, or vendor management
1+ years of experience applying AI or automation in learning operations, including content authoring, workflow automation, or analytics
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Master's degree or Master of Business Administration (MBA)
Experience building pricing models for business process outsourcing or managed services engagements
Experience managing engagement margins and global delivery models across offshore or nearshore teams
Experience with learning management system (LMS) and human capital management (HCM) platforms
Experience designing or managing customer education, partner enablement, certification, or credentialing programs

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,600 to $338,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#HCFY27

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Refine Your Search

senior helpdesk support jobs in georgia

Senior Manager, Learning Operations Managed Services

Support and Resolution Specialist - Part-Time to Full-Time

IT Support Specialist (Junior-Mid Level) (OAMD)

Senior Technical Support Specialist

IT Support Technician - Corporate Headquarters

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Managed IT Services - On Site Support Technician

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Helpdesk Engineer

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Level 1 Help Desk Analyst

Systems Administrator

Business Analyst, Engineers Wanted!

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