Top 84 technical associate Jobs in georgia

Help Desk Support Specialist III
Chickasaw Nation Industries —Atlanta, GA
- Full-time
- Mid-level
- Office
- Mentoring
- AD&D insurance
- Disability insurance
3d
Technical Sales Associate
- Savannah —Savannah, GA
- $43,700 - $55,600 a year
- Background check
- Microsoft Outlook
- Pass drug screening
- Wellness program
- Paid parental leave
5d
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Help Desk
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Windows
- High school diploma or GED
Help Desk Support Specialist
Pearlman Group —Suwanee, GA
- $22 - $25 an hour
- Full-time
- Microsoft Outlook
- System design
- Mid-level
IT Help Desk
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Help Desk / Service Desk Analyst
NovaLink Solutions LLC —Atlanta, GA
- $22 an hour
- Contract
- School experience
- Google Workspace
- Mid-level
Quick Apply
5d
IT Help Desk Technician I
Atlanta Mission —Atlanta, GA
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
HELP DESK TECHNICIAN
Premier Networx —Augusta, GA
- Entry level
IT Support Manager, Help Desk Hybrid
ID Logistics —Westgate, GA
- $90,000 - $110,000 a year
- Monday to Friday
- Computer Science
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Help Desk Technician
Yancey Bros. Co. —Austell, GA
- On call
- Microsoft Outlook
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
Help desk support /Technical support Analyst
Vertisystem —Lawrenceville, GA
- Contract
- Entry level
Quick Apply
Help Desk Analyst
ATC —Conyers, GA
- Contract
- Microsoft Outlook
- Windows
- High school diploma or GED
Help Desk Technician
Southeast Regional Technology Group —Macon, GA
- $35,000 - $45,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
12d
Help Desk Technician
THE METHODIST HOME FOR CHILDREN AND YOUTH —Macon, GA
- $17.79 an hour
- Full-time
- Current TB test
- Computer Science
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
IT Help Desk Analyst - Bilingual Spanish
Technotopia Solutions LLC —Conyers, GA
- Up to $20 an hour
- Contract
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
5d
IT Help Desk Analyst - Atlanta, GA
RCS Professional —Marietta, GA
- $40,000 - $50,000 a year
- Full-time
- Research
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply
HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply

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technical associate jobs near georgia

Help Desk Support Specialist III

Chickasaw Nation Industries -
Atlanta, GA

Apply Now

Job Details

Full-time
3 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance

Qualifications

Knowledge management
Computer operation
Network hardware support
Content creation for technical audiences
Operating systems
Testing and evaluation
Process improvement
Mid-level
Computer hardware
Desktop (troubleshooting support)
Mentoring
Resolving technical support tickets
Customer service knowledge base
Software testing
Technical training
Online help documentation
Associate's degree
Hardware diagnostics
Developing technical user guides

Full Job Description

SUMMARY

The Help Desk Support Specialist III provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

Handles complex technical issues that cannot be promptly resolved by Level 2 support.

Performs high level technical support for complex and critical issues.

Investigates and resolves advanced hardware, software, and network problems.

Collaborates with other IT teams to identify and implement long-term solutions.

Mentors and trains Level 1 and Level 2 support specialists.

Develops and maintains technical documentation, procedures, and best practices.

Participates in the evaluation and testing of new technologies and tools.

Provides input and recommendations for process improvements and system enhancements.

Develops and updates knowledge base articles and support documentation.

Continuously improves technical skills through self-study and professional development.

EDUCATION AND EXPERIENCE

Associate's degree and a minimum of three to five (3-5) years of relevant experience, or equivalent combination of education/experience.

PHYSICAL DEMANDS

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

The estimated pay range for this role is $26.41/hr, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:

Medical
Dental
Vision
401(k)
Family Planning/Fertility Assistance
STD/LTD/Basic Life/AD&D
Legal-Aid Program
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

#INDCNI

Apply Now

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