Top 2924 Member services representative Jobs in Germantown, Md

Representative II, Patient Access
Holy Cross Health —Germantown, MD
- $17.89 - $25.04 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Member Service Representative
Lafayette Federal Credit Union —Rockville, MD
- $38,662 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Commuter assistance
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Service Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
4d
Receptionist
Bubbles Salons —Germantown, MD
- Weekends as needed
- Entry level
- Retail sales
- Health insurance
- 401(k)
Quick Apply
5d
Member Services Specialist
Lafayette Federal Credit Union —Rockville, MD
- $42,612 - $49,500 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Profit sharing
- Commuter assistance
Quick Apply
Member Service Representative - Rockville
Lafayette Federal Credit Union —Rockville, MD
- $40,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Commuter assistance
- Paid holidays
Enrollment Specialist
PACE —Gaithersburg, MD
- $25.15 - $31.40 an hour
- Full-time
- Bilingual
- Writing skills
- Driver's License
- Benefits from day one
8d
Customer Service Representative
Fyzical —Germantown, MD
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Representative I, Patient Access
Holy Cross Health —Silver Spring, MD
- $17.65 - $23.85 an hour
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
6h
Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Branch Member Service Associate (Part-Time) - Rockville, MD
NASA Federal Credit Union —Rockville, MD
- $21.00 - $24.50 an hour
- Part-time
- Office
- High school diploma or GED
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
Receptionist - PRN
Charles E Smith Life Communities —North Bethesda, MD
- $19 an hour
- PRN
- Current TB test
- High school diploma or GED
- Older adults
- Free parking
- AD&D insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Miguel Malca - State Farm Agent —Germantown, MD
- $40,000 - $50,000 a year
- Full-time
- Spanish
- 11+ years
- Office
- Paid time off
- Gym membership
Quick Apply
7d
Member Services Representative
SECU —College Park, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Program Support Staff (IW Women's Center at Taft)
Interfaith Works —Rockville, MD
- From $21 an hour
- Email
- Serving
- Word processing
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
6d
Guest Service Agent
ROCKVILLE HOSPITALITY LLC —Gaithersburg, MD
- $16.50 an hour
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Receptionist- Sat/Sun 4pm-12am
Charles E Smith Life Communities —North Bethesda, MD
- $19 an hour
- Part-time
- Current TB test
- High school diploma or GED
- Older adults
- Free parking
- AD&D insurance
Quick Apply
Clinic Operations Representative - PRN Main Campus/DC Offices Hub (Mon-Fri, Day shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
2d

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Representative II, Patient Access

Holy Cross Health -
Germantown, MD

Apply Now

Job Details

Part-time
$17.89 - $25.04 an hour
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Flexible schedule
Pet insurance

Qualifications

Customer communication
In-person customer service
Wheelchair mobility assistance
High school diploma or GED
Typing
Productivity software
Client interaction via phone calls

Full Job Description

Employment Type:
Part time

Shift:
Rotating Shift

Description:
Job Title: Representative II, Patient Access

Employment Type: PRN
Shift: Rotating
Location: Germantown
Position Purpose

Responsible for obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.

As a “Representative I, Patient Access” you will:

Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers. 
Financial/insurance information is communicated to case management and financial counseling staff when appropriate. Completes all managed care notification requirements.
Maintains patient confidentiality and always adheres to hospital privacy and security policies.
May be required to enter laboratory and radiology orders, when necessary.
Minimizes the financial risk of providing services by assessing the patient’s financial status, verifying and entering accurate patient information into the registration system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided.

Minimum Qualifications:

High School graduate or GED
Ability to communicate clearly and effectively in both verbal and written form. Fluency in both English and Spanish preferred.  Spanish may be required for this position in specific settings.
Two-year experience in a hospital and/or other health care setting, preferably in registration, billing, cash collections or insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred.
Proficiency in the use of computers. Specifically, Microsoft products and email.
Typing skills of 45 wpm or higher required. 
Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
Willingness to transport patients by wheelchair, meet patient age-specific needs,
Ability to stand for long periods of time.

Pay Range: $17.89 - $25.04

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

[Non-benefit eligible Roles]
**Under 0.3 FTE (16 hours weekly) or per diem roles**

Position Highlights and Benefits:

Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment. 
Work/Life balance with flexible schedules. 
Free onsite parking. 
Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.  
Referral Rewards Program

Position Highlights:

Work/Life balance with flexible schedules. 
Free onsite parking. 
Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.  
Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George’s, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health’s high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer.
Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

member services representative jobs in germantown, md

Representative II, Patient Access

Member Service Representative

Call Center Operator - All Shifts

Customer Service Representative

Receptionist

Member Services Specialist

Member Service Representative - Rockville

Enrollment Specialist

Customer Service Representative

Representative I, Patient Access

Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)

Branch Member Service Associate (Part-Time) - Rockville, MD

Receptionist - PRN

Customer Service Representative - State Farm Agent Team Member

Member Services Representative

Program Support Staff (IW Women's Center at Taft)

Guest Service Agent

Receptionist- Sat/Sun 4pm-12am

Clinic Operations Representative - PRN Main Campus/DC Offices Hub (Mon-Fri, Day shift)

Patient Service Representative

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