Top 3689 Support analyst Jobs in Germantown, Md

Program Analyst
RWD Consulting, LLC —Bethesda, MD
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
All Source Analyst MID (POW/MIA)
Amentum —Reston, VA
- $95,000 - $105,000 a year
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Watchlisting Analyst, MID
Amentum —Reston, VA
- $80,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Functional Analyst/ Developer (Junior) Germany
JANSON —Fairfax, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- Military
- SQL
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Procurement Analyst
TFC Consulting, Inc. —Rockville, MD
- From $58,000 a year
- Temporary
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
13h
Remote Case Processing Analyst
GCC Technologies, LLC —Washington, DC
- Remote
- English
- Mid-level
- 3 years
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
Systems Analyst I
Datalab USA —Germantown, MD
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Intelligence Analyst
Contact Government Services, LLC —Rockville, MD
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Program Support Analyst
Lynker Corporation —Silver Spring, MD
- Part-time
- Remote
- Mid-level
- Paid holidays
- Disability insurance
8d
International Affairs Analyst (Remote)
Amyand Consulting —Washington, DC
- $40,000 - $45,000 a year
- Contract
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Work from home
- Flexible schedule
Quick Apply
Help Desk/Desktop Support Analyst
Edgewater Federal Solutions, Inc. —Washington, DC
- $37.76 - $38.50 an hour
- Overtime
- Microsoft Outlook
- Computer Science
- Bachelor of Science
- AD&D insurance
- Paid holidays
2d
Collection Analyst
Apex Companies —Rockville, MD
- $29 - $32 an hour
- Remote
- Microsoft Outlook
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
8d
Program Analyst
ROC Implementation and Management Inc. —Gaithersburg, MD
- Full-time
- Office
- 2 years
- Entry level
Quick Apply
FOIA Analyst
Contact Government Services, LLC —Rockville, MD
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Medicare Analyst
Barrow Wise Consulting —Rockville, MD
- $70,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- 401(k)
Quick Apply
Geopolitical & Economic Consultant / Analyst
CONSULTING DUOS PTE. LTD. —Washington, DC
- $80,000 - $120,000 a year
- Part-time
- Remote
- English
- Mid-level
- Analysis skills
Quick Apply
Business Support Analyst (CIC)
Prominent Edge LLC —Gaithersburg, MD
- $56,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance

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Program Analyst

RWD Consulting, LLC -
Bethesda, MD

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
Secret Clearance
English
Bachelor's degree
Attention to detail
Military and veterans affairs healthcare facility experience
Business Administration
Master of Business Administration
Medical terminology
Nursing

Full Job Description

Job Overview

We are seeking a dynamic and detail-oriented Program Analyst to join our team and drive data-driven decision-making processes across various business functions. In this role, you will analyze complex data sets, develop insightful reports, and support strategic initiatives by leveraging advanced analytics tools. Your expertise will enable us to optimize operations, forecast trends, and enhance overall business performance. The ideal candidate is passionate about transforming data into actionable insights and thrives in a fast-paced environment that values innovation and continuous improvement.

Requirements

At least two (2) years of experience working in a Military Health Facility.
One to Two (1-2) years of experience working in the Nursing field, and an in depth understanding and practical experience in data analysis, showcasing a profound understanding of the Directorate of Nursing division's
operations, specific metrics, and regulations.
Bachelor’s degree in Business, Computer Science or a related field strongly encouraged. Master’s degree in Business Administration (MBA) preferred.Technical Skills:
Working in-depth knowledge of the MHS Genesis and associated databases (CLAIRVIA, Lights On) preferred. MHS GENESIS.
Strong expertise in Microsoft software applications such as Word, PowerPoint, Access, and Excel
. Familiarity with other relevant computer programs is also desirable.

Analytical and Interpersonal Skills:

Must have strong analytic skills to interpret a wide range of information and use findings to make proposals.
Must be able to think creatively to solve organizational problems.
Must have good interpersonal skills to be able to work closely with leaders, business managers, service chiefs and external support service.
Proven capability to complete tasks with minimal supervision.
Excellent interpersonal skills to foster collaboration with leaders, business managers, service chiefs, and external support services.
Must have a good working knowledge of medical terminology.
Ability to effectively utilize reference guides for comprehensive understanding.

ADDITIONAL QUALIFICATIONS:

Shall be able to read, write, speak, and understand English.
Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) or an active Secret Clearance
Be a U.S Citizen.

SPECIFIC DUTIES / TASKS THE CONTRACT EMPLOYEE SHALL PERFORM:

Functioning as part of a two (2) member data quality team serving the Directorate of Nursing Services (DNS).
Provides analysis and support of all services / programs that encompass the Directorate of Nursing.
Assists leadership in achieving productivity and access to care goals through data analysis.
Identifies opportunities to improve productivity, appointment utilization and access to care.
Utilizes established metrics and performance measurement tools to analyze data, identify best practices and make recommendations. Implements and follows through on identified improvement opportunities.
Independently completes review and analyzes of data and reports. Validates data for accuracy and completeness and refines into formats for specific summary reports.
Identifies and explains disparities between Healthcare Operation reports and data pulled directly from M2, Genesis, or other source systems. Reconciles discrepancies with reports and ensures accurate representation of DNSDNS data at all levels.
Works closely with business managers and leadership to provide relevant analysis and actionable suggestions on ways to improve.
Develops query tools and reports that link databases with clinical and workload generating activities.
Reports demonstrate strong analytic, graphic, and presentation skills to provide information necessary for effective clinical, operational, and financial decision making.
Manages FTE/RVU/DMHRSi data management reporting tool for Directorate of Nursing.
Analyzes data for trends. Identifies areas of concern and recommends opportunities to improve productivity and efficiency.
Monitors Inpatient Productivity performance through in depth weekly and monthly reporting on all in-patient service lines using CLAIRVIA, MHS Genesis associated databases, Microsoft Excel, and PowerPoint.
Works closely with service line Business Managers and Service Chiefs to promote optimal patient care and service operation.
Produces Directorate level briefs as needed utilizing MHS GENESIS, Microsoft Excel, and PowerPoint.
Completing special project and data requests from program leadership in a timely fashion with little to no supervision.
Pulls and analyzes CLAIRVIA Reports monthly for all units to review compliance.
Runs ad hoc queries from appropriate databases regarding service or individual provider data. · Reviews compliance reports and forwards action recommendations to Business Managers.
Providing various administrative support functions when needed.
Provide an average of 20,000 data driven analytic/ administrative support actions annually to a staff of over 300 personnel.
Run via Genesis and associated databases/CLAIRVIA for DNS monthly for review by appropriate staff.
Month to month compile learning needs assessment data on initial specialty care appointments for four divisions via MHS GENESIS; organize data using Microsoft Excel for review.
Within the first week of each month produce a Monthly Report via CLAIRVIA/Genesis for each Service for service chief review.
On a monthly basis upload Reports via CLAIRVIA/MHS Genesis to ensure patients are appropriately assigned in a timely manner, schedules are complete, and staff are accounted for in the system.
Complete special project/data requests from program leadership in a timely fashion with little to no supervision.
Run queries from appropriate databases regarding DNS and/or unit data.
Provide various administrative support functions when needed.
Assist in design and distribution of reports for staff.
File documents and records as required.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Military leave
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Military Health: 2 years (Required)
Working in Nursing field: 2 years (Required)

Location:

Bethesda, MD 20816 (Preferred)

Security clearance:

Secret (Preferred)

Ability to Commute:

Bethesda, MD 20816 (Required)

Work Location: In person

Quick Apply

Refine Your Search

support analyst jobs in germantown, md

Program Analyst

All Source Analyst MID (POW/MIA)

Watchlisting Analyst, MID

Functional Analyst/ Developer (Junior) Germany

Procurement Analyst

Remote Case Processing Analyst

Service Desk Analyst

Associate Tech Support Analyst

Systems Analyst I

Intelligence Analyst

Program Support Analyst

International Affairs Analyst (Remote)

Help Desk/Desktop Support Analyst

Collection Analyst

Program Analyst

FOIA Analyst

Technical Support Analyst

Medicare Analyst

Geopolitical & Economic Consultant / Analyst

Business Support Analyst (CIC)

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