Optometric Office Assistant/Receptionist
Gettysburg Eye Care – Gettysburg, PA
Full-Time
Join Our Family-Centered Private Practice
Gettysburg Eye Care is a well established, family-oriented private optometry practice dedicated to providing exceptional eye care with compassion, professionalism, and personalized service. We believe that every patient should feel welcomed, respected, and cared for like family.
We are looking for a friendly, dependable, and motivated Optometric Office Assistant/Receptionist to join our growing team. If you enjoy working with people, thrive in a fast-paced healthcare environment, and take pride in delivering outstanding customer service, we would love to meet you.
What You'll Do
As an Optometric Office Assistant/Receptionist, you will play an important role in ensuring our patients receive excellent care throughout their visit. Responsibilities include:
- Greet patients warmly and provide professional, courteous customer service
- Check patients in and out efficiently and accurately
- Schedule, confirm, and reschedule patient appointments
- Verify insurance eligibility and benefits
- Check and obtain necessary insurance authorizations prior to patient visits
- Maintain accurate and up-to-date patient records and demographic information
- Collect copays, deductibles, and other patient payments as needed
- Answer phones, respond to patient questions, and direct calls appropriately
- Communicate with patients regarding appointments, insurance requirements, and office procedures
- Assist optometrists and other staff with basic patient flow and office duties
- Maintain patient confidentiality and follow HIPAA and office privacy requirements
- Work closely with the clinical and administrative team to ensure a smooth patient experience
- Perform other administrative and office-support duties as needed
Qualifications
- Previous experience in an optometric, ophthalmology, medical, or other healthcare office preferred
- Previous receptionist, front-desk, or customer service experience strongly preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Comfortable working with insurance information and authorizations
- Ability to multitask and prioritize in a busy office environment
- Professional, friendly, and compassionate demeanor
- Comfortable using computers and learning electronic health records and practice-management software
- Ability to maintain patient confidentiality and handle sensitive information appropriately
- Reliable, punctual, and able to work effectively as part of a team
What We Offer
- Competitive pay based on experience
- Paid vacation and holidays
- Opportunities for professional growth
- Supportive team environment
- Modern technology and equipment
- Stable, full-time employment in a respected private practice
Why Gettysburg Eye Care?
We aren't a large corporate chain—we're a locally owned private practice where relationships matter. Our patients know us by name, and we strive to create an environment where both patients and employees enjoy coming to work every day. We value teamwork, kindness, professionalism, and continuous learning.
If you're looking for more than just a job and want to build a career helping people improve their vision and quality of life, we'd love to hear from you.
Job Type: Full-time
Schedule:
- Monday through Friday (No Weekends)
- No nights
- No major holidays
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Paid time off
Work Location: In person
